Best Western Holiday Sands Inn and Suites

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User Reviews for Best Western Holiday Sands Inn and Suites, Norfolk

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Jul 17, 2009 by Serena from Edinburg,VA
Overall Rating: 8

• Being on the beach and having a pool.
• The breakfast had a lot to be desired. It wasn't close to any nice food places, The staff could have been a little more helpful.

“This was a very nice enjoyable place to stay and relax on the beach or by the pool. However, if you are looking to find a nice known place to eat there wasn't anything close. There isn't anything good to say about the breakfast or the coffee. The beds were comfy but the sleeper sofa had seen better days. The staff didn't go that extra mile and it would have been nice of them to inform the customers checking out that the Norfolk Tunnel was going to be close for quiet a while for cleaning (really put a kink in getting home).”

May 19, 2009 by Sandra from Falls Church,VA
Overall Rating: 6

• People were very friendly.
• Noise.

“It was, clean, the ladies that clean our room was excellent. We ate the first day in but the room when they serve the food was not good cleaning but people were so nice.”

Dec 13, 2008 by Gary from Columbia,SC
Overall Rating: 10

• Friendly, knowledgable of area, clean, and comfortable.

“I was very impressed with the hotel staff. I called while trying to arrive and they guided me right to the motel. They were painting the class rooms I had reserved and upgraded me to a suite with no hesitation. The motel staff was knowledgeable of restaurants and local sites. Everything was a pleasurable experience.”

Mar 26, 2008 by Hyun-Soo from Charlottesville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good room and breakfast.
• A little weak facility.

“Clear room, good view, and nice breakfast to its cost!”

Mar 5, 2008 by Bonnie from Mt Sterline, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Price & close to where we needed to go.
• There is not enough hot water. You're luck if you can get 5 minutes of hot water in the shower, even at 1 AM.

“The only complaint I have about the hotel at all is the lack of hot water. Everything else is great for the price.”

Jan 7, 2008 by Lisa from Dayton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was wonderful. I also enjoyed their continental breakfast.
• The parking spaces are too narrow.

“I stayed for 14 days, the staff was very friendly and attentive. The room was very comfortable and clean. The location was awesome, I was able to watch the sunrise right there on the beach. Not only would I stay there again I would recommend it to family and friends.”

Jan 1, 2008 by Krista from Thomasville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The cleanliness of the room, and the closeness to the beachfront.
• In the picture it showed a room with a full kitchen and I was prepared to cook meals and there was no kitchen. I had to throw some food away.

“I think this is a nice hotel and I would definitely stay there again. I also enjoy the breakfast and the location of my room was right next to it. That made it very convenience. I would recommend it to my friends and family. The rooms were really clean and I am very picky when it comes to hotel rooms especially the bathrooms. I would definitely stay there again.”

Nov 28, 2007 by Nicole from Goose Creek, SC
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[5]

• The view.
• The decor of the room was very outdated.

“The hotel lobby and the view are wonderful. The accommodation provided by the hotel was unpractical.”

Oct 23, 2007 by John P. from Rocky Gap, VA
Overall Rating: 5
Cleanliness:[3] • Staff:[9] • Location:[2]

• Setting/grounds.
• Restaurant too expensive for quality of meal.

“Excellent - would stay again.”

Apr 18, 2007 by Corey from Winnipeg, MB CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Nothing!
• I decided not to stay there because of the room was disgusting!

“I was disgusted with the room and the location.”

0 of 1 people found this review helpful.

Mar 25, 2007 by Duane from Severn, MD
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[3]

• High speed internet was Ethernet, not wifi - good if they had cables but they didn't.
• In a somewhat bad part of town - area is developing, so it will get better, but not right now!

“Facilities were very good - high speed internet a plus, they don't have Ethernet cables so bring your own. Gym was decent for this type of hotel. Parking was tight, but it seemed most people could park outside their room. Noise (normal conversation volume) from exterior of hotel is audible from inside the room if it's within 6ft of the door. Had frig, microwave, nearest grocery store about 3 miles west (food lion). Local restaurants looked a little seedy. Hotel is on the beach however.”

Mar 1, 2007 by Becky from Norfolk, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[10<