Courtyard by Marriott Norfolk Downtown

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User Reviews for Courtyard by Marriott Norfolk Downtown, Norfolk

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Jan 1, 2010 by David from Largo,MD
Overall Rating: 10

• Access to parking only valet parking was available.

“Hotel and staff was excellent.”

Aug 26, 2009 by Angel from Pittsgburgh,PA
Overall Rating: 7

• I liked the staff, the cleanliness, pool and accommodations.
• There was construction on site, that I wasn't told about, that made coming and going difficult.

“Nice hotel. I'd suggest it, when the construction is completed. The staff was very accommodating, nice and helpful. Very clean lobby, room, bathroom, and pool/jacuzzi. The beds were comfortable too. Straight shot to VA Beach.”

Aug 19, 2009 by Sandy from Richmond,VA
Overall Rating: 10

• the room and the lobby were clean and comfortable and the buffet breakfast was more than adequate and reasonably priced.
• The pool area could use some lounge chairs

“The staff was warm and friendly and the rooms were clean and comfortable. Over all we enjoyed our stay and would stay there again.”

Aug 19, 2009 by Angell from Charlotte,NC
Overall Rating: 9

• I liked the valet parking.
• I did not like the construction that went on around the hotel.

“This hotel was a nice getaway location for my husband and I to spend our wedding anniversary.”

Jun 23, 2009 by Susan from Richmond,VA
Overall Rating: 9

• The staff and location.
• The bed was awful, the furniture was worn.

“Nice hotel, good location, parking
very expensive $18/day with no on street options, great staff, worn out bed.”

Jun 3, 2009 by Marisa from Browns Mills,NJ
Overall Rating: 8

• The pool was convenient and it was quiet.
• The neighborhood seemed unwelcoming.

“The people were really pleasant.”

Apr 6, 2009 by Meredith from Blacksburg,VA
Overall Rating: 10

• I liked the free computer station in the beautiful lobby by the fireplace.
• The location was a little off the main downtown and felt a little sketchy at night, but was well lit.

“The staff were very friendly and the lobby was very nice and cozy. Although, the room was not very large, it was well laid out.”

Oct 16, 2008 by Cary
Overall Rating: 9

• Very comfortable.
• The bath tub did not have a mat or rubber things inside it. Thus making it slippery. Also the valet parking fee was a bit high.

“Very nice place and enjoyed the stay.”

Sep 22, 2008 by Bryan
Overall Rating: 7

• The room was clean and comfortable.
• Parking was valet only and very expensive.

“Parking is exclusively valet and $18 per night.
”

Sep 18, 2008 by Connie
Overall Rating: 10

• Beds & pillows were awesome, huge bathroom, very quiet!
• Loved everything.

“I was in town to go to a concert at the Norva and selected this hotel because of the location. It is directly across the street from MacArthur Mall and less than 2 blocks from the Norva. The beds and pillows are fantastic - the most comfortable I have experienced anywhere! The bathroom is huge and the water pressure in the shower is great. There is a really nicely equipped gym on the 5th floor, and a wonderful patio that is accessible from both the 5th & 6th floors. The staff at this hotel is very friendly, efficient and helpful. The valet even moved my driver's seat back to the correct position when he brought my car down! Overall, staying at this hotel was a great experience and this is the only hotel I will stay at in Norfolk.”

Sep 11, 2008 by Sue from Green Bay, WI
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[10]

• Free printer for use to print maps and boarding passes.
• Breakfast, valet parking.

“The room price was fine. Coming and going at our leisure cost us another $10 per day in tips! And our car was parked about 15 feet from the front door, where we could have easily gotten it yourself without waiting. Otherwise, the hotel itself was clean and beautiful, nice room size.”

Sep 4, 2008 by Jacob from Point Pleasant, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff.
• N/A.

“Great place to stay. Beds was great. Staff was very helpful.”

Sep 4, 2008 by Bridget from Richmond, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff.
• They should upgrade to a flat screen TV.

“Overall the hotel staff was very helpful and friendly, I would recommend to others. It was clean and comfortable.”

Sep 2, 2008 by Don from Newport News, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.

“Very accommodating, but the $18 parking charge was too much.”

Aug 25, 2008 by Bridget from Holland, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms seemed very new.
• Nothing to dislike.

“We got in very late at night and the front desk receptionist was very friendly and helpful. The room was wonderful. Everything seemed new. The bathroom was very clean. The bed was really comfortable. Parking was $18 but there is public parking around. Since we got in late we did valet. It was quick and easy. I would stay here every time I was in Norfolk.”

Sep 7, 2007 by Ashley from Claycomo, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The pillow top on the beds after shopping all day.
• Valet parking was 15.00 day.

“I enjoyed the hotel, I would have liked that the breakfast would have been included. Also the 15.00 a day parking fee was a little shocking, but the valet guys were all very nice and never kept you waiting for your car, 100% of the time the truck was there before I came down. I really had a good time and have already told people about my wonderful stay.”

Aug 2, 2007 by Michele from Orlando, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was fabulous, right on top of things and very polite.
• The pool could have been a little cleaner, but other than that it was a great hotel.

“I really enjoyed my stay. The staff was on top of things. I'm from Orlando and the people in Orlando I notice are rude! Now that I have stayed in VA. Your hotel was great keep up the great work! Thank you for making my stay even more enjoyable. I really was impressed with the staff.”

Jan 24, 2007 by Becky from Weirton, WV
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very nice, accommodations, staff very friendly, location right next to mega shopping and downtown activities.
• Parking was expensive $15 a night.

“Rooms are nice and roomy with internet service. Staff very friendly. Room service was excellent and food is priced very reasonably and was very good. My husband had the Norfolk crab dinner and thought it was excellent!”

Sep 19, 2006 by Laura from Verona, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Comfortable beds. good location to concert.
• Charged items from little snack store and guy had a hard time figuring how to do it and give me a receipt.

“Good price. Was not charged the valet parking fee either time I stayed here. Both times for concert at Ted Constant Convocation Center. Beds comfortable.”

Aug 6, 2006 by Tenille from New Rochelle, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was ideal.
• The parking arrangement.

“Our hotel accommodation was wonderful.”

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Amenities at Courtyard by Marriott Norfolk Downtown, Norfolk

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub City Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Florist Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine Indoor Pool Iron Lounge Maid Service

Meeting/Banquet Facilities News Stand Outdoor Parking Phone with data port Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Valet Parking Vending Machines Wake-up Service

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