Sheraton Norfolk Waterside Hotel

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User Reviews for Sheraton Norfolk Waterside Hotel, Norfolk

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Dec 30, 2009 by Tonia from Columbus,OH
Overall Rating: 7

• The location was perfect.
• Parking was awful. Valet was $23 or $13 for self park, three blocks away.

“Okay wasn't there long enough. Only thing that stood out is the parking way too expensive for convenience or too far to walk for self park and for the price.”

Oct 20, 2009 by Neil from Ashburn,VA
Overall Rating: 9

• Location, price, cleanliness, staff.

“I enjoyed everything about the hotel. I have enjoyed the Priceline experience thus far and encourage others to take advantage.”

Jun 14, 2009 by Julie from Fort Wayne,IN
Overall Rating: 9

• The room was large and nice.
• Had to park in a garage far away.

“Enjoyed our stay.”

May 26, 2009 by Loretta from Landing,NJ
Overall Rating: 10

• Everything.
• Nothing.

“I would definitely stay there again.”

May 20, 2009 by Linda from Virgie,KY
Overall Rating: 1

• The rooms were clean and the view was terrific.
• Only 1 bank of elevators, made a long walk to room. It was my first experience with a 5 star hotel and it will be my last one.

“For people who have more money than brains it was OK I guess. I would have been happier in a hotel that offered a continental breakfast and had a fridge and a microwave. There was an ice machine on my floor but it was empty, called the desk, didn't help.”

May 20, 2009 by John from Nashua,NH
Overall Rating: 10

• Excellent friendly staff.
• Inconvenient self parking.

“The hotel exceeded my expectations. Great 'Priceline' value.”

May 13, 2009 by Harold from Baltimore,MD

• The value I received for the price was great.
• There is simply nothing to complain about.

“The hotel is a everything a guest could ask for.”

May 5, 2009 by Britt from Cleveland,TN
Overall Rating: 4

• Having to pay $13/day for parking.

“The hotel was very beautiful. It was in a great location. It was within walking distance of several restaurants.”

Apr 14, 2009 by Sharon from Chesapeake,VA
Overall Rating: 10

• Close to the night life.
• black hairs in the tub......

“Very nicely decorated and the condiments were nice also. Very close to the action.”

Apr 5, 2009 by Pete from Richmond,VA
Overall Rating: 9

• Location, room.
• Some deferred maintenance due.

“Great location, waterfront, attached to Waterside. Nice room.”

Mar 27, 2009 by Bobby from Claremont,NC
Overall Rating: 8

• Very clean.
• Paying for parking was to much.

“Everything was great, the room was clean. The only problem that me and my husband had was housekeeping didn't clean our room. After all paying for all the parking you should have a clean living space.”

Mar 9, 2009 by Ann from Nags Head,NC
Overall Rating: 6

• Good beds.
• Not as clean as I would want. Coffee service varies each time I stay there.

“On my last visit, (the third in two weeks) the hotel lobby was full of cups and garbage. The coffee pot had someone's old filter and the coffee service was not new in plastic but was left over. The bathroom shelves had weeks worth of dust. The staff is very nice and accommodating.”

Mar 9, 2009 by Laura from Coon Rapids,MN
Overall Rating: 1

• It was nice having a balcony.
• The service was really bad. We did not get maid service. Room service was overpriced. Hard to communicate with staff.

“This seemed like a nice hotel if you were traveling for business. It was not a family friendly hotel. We had to pay for parking, there was no breakfast provided and the restaurant was overpriced. We did not get maid service the second day we were there. The valet staff was very helpful I wish I could say the same for the lobby staff and maid services. It was not a good experience for travelers with children.”

Mar 4, 2009 by Melinda from Buchanan,VA
Overall Rating: 7

• Comfortable bed, great view.
• Parking garage 2 blocks away, no elevator.

“Only parking is garage $12/day or valet $22/day. Had to carry luggage down 2 sets of stairs (no elevator), through a bank lobby then a block through the rain to get to hotel.”

Mar 4, 2009 by Rod from Indianapolis,IN
Overall Rating: 9

• It was a high quality hotel very close to my business destination.
• Internet access was for a fee. I'm used to this being a free amenity.

“The hotel has been undergoing a major renovation, I was told by the desk clerk. I didn't notice that any work was underway. Everything was new, clean and nice. It was exactly what I would expect of a hotel of this calibre in a downtown environment.”

Dec 1, 2008 by Sandy from Portland,OR
Overall Rating: 7

• Beds and linen.
• The rooms were small. No continental breakfast. The pool was outside and there was no Jacuzzi. No room service after 11pm. No sound proofing.

“I was impressed about the front desk person. He was professional and friendly. Check in was a breeze. We had lunch which was pretty good and not too expensive. The coffee was excellent. The room was really small but we did have a water view. No continental breakfast. I was disappointed that there was no Jacuzzi and the pool was outside. The work-out area was pretty small too. In addition, I had to pay for parking which may be standard? However, having to walk 3 blocks to get to my car and pay the 12 bucks per night was a big negative. It was really cold out. And my companion has a hard time walking. Would I stay here again? No.
”

Nov 19, 2008 by Matthew from Washington,DC
Overall Rating: 8

• The beds were very comfortable and each room had a flat screen TV.
• No complimentary breakfast, newspaper and internet in rooms was $10 a night.

“The hotel rooms were very clean and relatively modern with big comfortable beds. The river view was beautiful. Location was relatively central.”

Oct 27, 2008 by Lisa
Overall Rating: 9

• Excellent concierge.
• Parking garage was
  too far away.

“Excellent location in the heart of upscale downtown Norfolk. Nice lobby, nice water view from restaurant and bar. Friendly and accommodating staff.
”

Sep 9, 2008 by Michelle from North Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly and helpful staff.
• I liked everything.

“I arrived in the middle of the night and was greeted by the friendliest most helpful staff imaginable at 1 am. I had a horrible toothache and was terribly hungry after a long flight. I was accurately directed on where to go to take care of both of my needs in the shortest amount of time.”

Sep 5, 2008 by Pam from Livonia, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean and orderly - staff was kind, helpfully and knowledgeable.
• Had to pay for parking - no continental breakfast.

“My stay was great. Everything was neat, clean and the staff was friendly and helpful. The only thing that got me was the floor they put me on was a floor of college kids because the dorms weren't ready for them. So one night from 9-10:30 - the kids were bowling in the hall, and pizza boxes everywhere. I called security just to let them know things were loud and it stopped immediately. Thanks.”

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Amenities at Sheraton Norfolk Waterside Hotel, Norfolk

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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