Comfort Inn Norfolk Naval Base

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User Reviews for Comfort Inn Norfolk Naval Base, Norfolk

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Feb 22, 2008 by Jeff from Lewisberry, PA
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[5]

• Location.
• Cleanliness.

“Roof was under construction, very noisy. Outside of hotel very dirty with trash, etc.”

Mar 8, 2007 by Molly from Sterling, VA
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[5]

• The staff was very friendly and courteous.
• I couldn't believe the rooms had no safety latch on the inside!

“As a single woman business traveler I was very disappointed to see that the rooms had no safety latch on the inside of the door. I thought for sure something as simple as that was a law by now. I spent the night with my table and chair moved against the door since the rooms are outside and separate from the lobby and public facilities. I was also thrown by the pool in the lobby. When you walk into the main door of the hotel you walk into the pool!?!? Then go out an alternate door get to the lobby. That needs to be renovated. The last thing I wanted to smell in the winter was a musty chlorine infected pool. The hotel staff was very friendly and courteous. I was pleasantly surprised by their demeanors. I was greeted each and overtime I saw them with a smile. That was the best part of that hotel. If you can get over the safely latch and bad decor and need a good place to stay for Nat or the Naval base, it¿s very convenient. It¿s not a good part of town in the first place, but the staff made up for that.”

Feb 21, 2007 by Anderson from Raleigh, NC
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[4]

• Clean and friendly staff.
• I left my cell phone and they would not send it are try to workout something with me knowing I was from out of town.

“Because of what happen with my phone knowing that I would not stay with them again are recommend them.”

Dec 9, 2006 by Ken from Winston-Salem, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Close to my needed location.
• No fitness center.

“For the purpose of a very quick overnight, it is fine.”

Dec 4, 2006 by Rachel D. from Fryeburg, ME
Overall Rating: 4
Cleanliness:[3] • Staff:[3] • Location:[7]

• Check in person was very helpful and friendly.
• Rug in room.

“This hotel was not that clean. Totally turned off by the manager who I asked to help me print my boarding pass. She was so irritated to be asked to do this that she didn't make eye contact and expressed her annoyance completely. She was very unprofessional. None of the hotel employees had access to the internet or knew how to use it. The other employees were very nice. The restaurant I was sent to was horrible. The seafood I ordered was bad.”

Aug 30, 2006 by Jack &. from Waterbury, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[8]

• It had everything in the room (dryer, iron, iron board, refrigerator ,microwave).
• Nothing really.

“I would recommend it. My family and I have nothing bad or negative to say. I am pleased with everything.”

Aug 23, 2006 by Troy from Bremerton, VA
Overall Rating: 10
Cleanliness:[5] • Staff:[10] • Location:[10]

• HOT TUB!!!
• Wireless internet was very weak and slow.

“Overall, I had a very relaxing and enjoyable stay. The staff were professional and accommodating. The room was comfortable though not the cleanest. Weak internet connectivity was the only drawback.”

Aug 23, 2006 by Ben from Waynesboro, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Indoor pool, great price, clean room!
• Parking was a bit tight.

“Hotel was great. I did name your own price and got a real deal (about 70% off). Room was clean, A/C worked well. Only thing that was a little tight was the parking, but not too bad. Definitely worth the price for the stay and I would stay again in a heartbeat!”

Aug 16, 2006 by Leah from Elizabethtown, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• We enjoyed the continental breakfast.
• It felt small and tight to our family. We thought we would be in a hotel and it had a motel feel.

“Overall it met our needs fine, however it felt a bit old.”

Aug 9, 2006 by Eugene from Jacksonville, FL
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[8]

• The indoor pool was good because it was hot outside.
• The first room we stayed was nasty and smelled like mildew.

“The hotel staff was not helpful they moved us into a new room and then rented it to someone else.”

Jul 31, 2006 by Steven from Rolling Meadows, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• They really exceeded my expectations.
• The location was really hard to find.

“I had a better time at this "2" star hotel than I did at "3" star hotel in St Louis. When I first found out I was staying at a Comfort Inn, I was upset and thought I had wasted my money, but it turned out that they were far better than I ever expected.”

Jul 17, 2006 by Belinda from Colonial Heights, VA
Overall Rating: 3
Cleanliness:[1] • Staff:[9] • Location:[7]

• Friendliness of staff - convenient location to purpose of visit.
• The room was filthy. Bathtub had pubic hair, rusted door, musty smell.

“The front staff of this hotel is friendly, courteous, and very helpful. The lobby area is nice and presentable. The room #134 that I stayed in had pubic hair in the bathtub, and the bathroom door is rusted. The room smelled musty. After finding the condition of the tub - I wondered what kind of funk I had been sleeping in all night. I left a penny and a purple bead on the floor of the hotel. I wonder if any one found it during "cleaning"?”

Jul 16, 2006 by Brian from Arnold, MO
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[10]

• The free continental breakfast was bigger than most, and the lobby is very well maintained.
• The pool is kept at a ridiculously high temp, feeling more like a warm bath than a pool. also, the water was not maintained and chlorinated properly.

“this is a great location if you have business on the Norfolk naval base-it's actually located within their complex. it's not even bad if you're more interested in going to Virginia beach, as long as you don't mind a 20 minute drive both ways. the staff was friendly and helpful when we had to report a problem with our room--the AC had been leaking and the room smelled like mildew, with half of the carpet sopping wet. also, there were several flies in the room and the refrigerator was broken. once I notified the front desk of our problem (why I waited two days to ask for help I have no idea) we were promptly given a new room, sans bugs and wet carpet and featuring a working fridge.”

Jul 10, 2006 by Stella from Green Cove Spgs, FL
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[2]

• The price was OK but area was not a very safe one.
• The room smelled of smoke and made me sick. The breakfast hostess was rude and lacked personality.

“The hotel was not in a safe area for a woman traveling alone and I would not recommend any of my friends to the Comfort Inn .”

Jul 1, 2006 by Sherman from Covington, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Location was advantageous to Va. Beach. Staff were professional, friendly, courteous, and helpful. Room was large and well equip.
• Room had slight unpleasant odor.

“Hotel was well kept for its age. Indoor heated pool was a plus. Room amenities were more than expected. ”

May 7, 2006 by Richard from Irving, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great, friendly and very helpful staff.
• Originally booked into a smoking room, the front desk quickly moved me to a nonsmoking room.

“Good location and a great staff.”

Oct 18, 2005 by Jeff from Bloomington
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[8]

• Close to Naval Base.
• Dirty rooms.

“Sign out front said Newly Renovated. Well the only thing newly renovated was the Lobby. Rooms were dirty and smelly with holes in the furniture and the carpet was disgusting. ”

1 of 1 people found this review helpful.

Aug 26, 2005 by Andre' from Burbank, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[5]

• spacious room, good cleaning staff
• dirty, stained rug, stained shower/bath, fowl smell of room

“For a two star hotel, the stay was very decent.”

Aug 22, 2005 by Matt from Boiling Springs, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• The breakfeast in the morning was better than i expected.
• The local traffic when going to the beach.

“We enjoyed our stay. It was quiet and relaxing for the price we paid.”

Aug 20, 2005 by Bob from North Bangor, NY
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[2]

• It had a refrigerator and a microwave, bed was comfortable
• Poor location to visit virginia beach area, takes too long to get to beach area, too much traffic from navel base

“Everyone seemed pleasant, rooms were small, breakfast was adequate, poor parking, would not recommend this hotel if you are going to be visiting the beach area or the attraction near the beach. would not stay there again, next time we will pay the extra money to stay on the beach, and get exactly what we want.”

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Amenities at Comfort Inn Norfolk Naval Base, Norfolk

Bus Parking Coffee Maker in Room Continental Breakfast FAX FEMA Approved Free Local Telephone Calls Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access In Room Movies Indoor Pool

Iron Laundry/Valet Services Microwave Modem Lines in Room No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Radio Refrigerator Safe Deposit Box Telephone Television with Cable Truck Parking