Holiday Inn Ithaca Downtown

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User Reviews for Holiday Inn Ithaca Downtown, Ithaca

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Oct 13, 2009 by Eric from Jackson Heights,NY
Overall Rating: 8

• Professional staff.
• Room did not get made up on last day despite specific requests.

“Good hotel, professional staff that takes jobs seriously. Great location, but location is a bit noisy. Near Ithaca commons. Good place. However, ask for your room to be made up when you leave in the am or they might not get to it until very late in the day.”

Oct 12, 2009 by Sandy from Scottsdale,AZ
Overall Rating: 7

• Close to Cornell and Commons.
• Warn guests that they require cash deposit if using debit card.

“It was fine - clean - and close to where I needed to be. If you are using a debit card be prepared to put down a cash deposit!”

Sep 22, 2009 by Kate from Ashburn,VA
Overall Rating: 6

• The staff was professional, The location was good, and it was reliable.
• Stayed in older section of the hotel.

“We stayed in the older section of this hotel, which appeared to be of a lower quality than the tower, and surprising after seeing the nicer lobby. The hotel was clean and spacious, just without any frills. Try to get the tower if you're trying to stay here. The staff was friendly and helpful.”

Sep 12, 2009 by Michael from Oakland,CA
Overall Rating: 9

• Pleasant and
  clean.

“This was a very nice hotel.”

Sep 10, 2009 by Marc from Havertown,PA
Overall Rating: 8

• Location was ideal.
• Room was a bit dated.

“Superb location, rooms were a bit dated but met our needs. Staff was amazing. Everyone greeted us with a hello or have a good day which was a very nice touch.”

Sep 2, 2009 by K. Barry from Philadelphia,PA
Overall Rating: 10

• The staff was friendly, knowledgeable, and even cheerfully accommodated our need to have our dog join us in the room at the last minute.
• The layout was a little odd in that the coffee maker was in the room with the toilet and tub, while the sink was in the anteroom space.

“The hotel is an older, but lovely Holiday Inn. The accommodations are more than adequate. But the staff was great: friendly, accommodating, knowledgeable about the community, including how to get to college admissions offices. Great pet policy: $15 one time fee to have our dog in the room with us.”

Aug 19, 2009 by James from Plattsburgh,NY
Overall Rating: 8

• Excellent location. Plenty of parking.
• minor cleanliness issues in the room, SLOW internet.

“I read some good and some bad reviews of this hotel, depending upon which section you stayed in. I was in the 2 story section facing Cayuga st. There were some minor cleanliness issues with the room but overall, I was satisfied. Front desk staff were friendly and helpful. I probably wouldn't pay the full price but for the Priceline deal it was worth it and I would do it again.”

Jul 24, 2009 by Jean from Blue Point,NY
Overall Rating: 2

• Location, internet in room.
• Our view was a rooftop compressor, fake green dusty leaves & flowers with white Christmas lights line the stairs.

“The hotel was not at all 3 star. I guess I am used to Marriott quality & cleanliness. This was the first night I was away with my husband in years and it was not at all a romantic, quality hotel room. Old fixtures, dirty tub caulking, older carpet.”

Jul 5, 2009 by Deana from Fayetteville,GA
Overall Rating: 7

• In the heart of Ithaca (downtown) close to Cornell.
• Needs an upgrade - little moldy in the tub - all paper old.

“If I had paid about $20 less a night I would have been pleased. I'm glad I didn't pay full price, but I wasn't dissatisfied. It met my primary need - clean and safe.”

Jun 14, 2009 by Mary from Sinking Spring,PA
Overall Rating: 10

• Great location, free wireless internet access, parking.
• Would like free coffee available in lobby in am.

“Very comfortable beds with extra pillows (you don't need to ask for them
you get 4 per bed).”

May 30, 2009 by Don from Wayne,NJ
Overall Rating: 10

• The young gentleman who helped check me in.
• The safety lock on the door
  was broken.

“The staff made the experience a 10.”

Apr 18, 2009 by Leroy from East Amherst,NY
Overall Rating: 9

• Clean, convenient, priced just right.

“Our customer desk service provider was polite, friendly and most helpful. My partner and I were very impressed with the cleanliness of our room and its comfort. Thanks!”

Feb 5, 2009 by Roberta from Slate Hill,NY
Overall Rating: 5

• It was clean.
• Construction work woke us up very early and continued.

“The hotel room was very clean. Good access to Cornell University. However, we were awakened by hotel construction workers at 6:45am. I called the front desk and the noise continued. We were trying to sleep because we had a long day/evening ahead of us and a long drive home late that night. I called the front desk twice but it continued. I don't think they should be talking, scraping, painting and wallpapering through the wall right next to my head at 6:45AM. Guests should not be placed in a wing that is being remodeled. Construction crews were rolling equipment up and down the hallways. During checkout, the clerk did not even apologize.”

Jan 15, 2009 by Phil from Sykesville,MD
Overall Rating: 9

• Impressed with the room staff working around my schedule.
• I don't have any negitive comments.

“Excellent staff, willing to work with your needs. Complimentary shuttle service was a very big help.”

Sep 25, 2008 by Saptarsi
Overall Rating: 4

• Bed was comfortable.

“This hotel looked more like a cheap motel - not at all like a 3 star hotel. Parking lot was awful. Ambience was depressing. Corridor was extremely noisy. We wouldn't want to go back to this hotel.”

Sep 15, 2008 by Alan
Overall Rating: 10

• Spectacular location.

“Ground floor rooms have no view to speak of (although I hear the upper floor rooms have a lake view). Service was excellent, the rooms were very clean, and the location is probably the most centrally located in Ithaca as one can get!”

Sep 11, 2008 by Deborah from Petersburg, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Windows were very dirty.

“The tower room with the king size bed was large, clean and comfortable. Very comfortable chair and ottoman. Good dark curtains that closed well. Bathroom was clean and very nice. Staff was pleasant. Close to the downtown area to restaurants and shopping. Would probably stay again.”

Sep 3, 2008 by Carla from Hilton, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly staff, nice room, very nice bathroom, convenient location.
• No complaints!

“Friendly staff, nice lobby, nice room, very nice bathroom, very convenient location. I'd stay again!”

Aug 30, 2008 by Ralph from Toronto, ON CA
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[8]

• The hotel was centrally located and within walking distance to restaurants.
• Parking was tight, the room was small and dark and the air conditioner droned all night long.

“This hotel is conveniently located to the central mall walkway and restaurants. The room we were given at the back of the hotel was small, dull and the air conditioner droned all night long. The parking lot is very tight and if you show up late you may not get a spot. The staff were polite but didn't go out of their way make sure we had a pleasant stay. If your looking for a basic hotel close to downtown this place is ok but I would rate it lower than the 3 stars that are given to it.”

Aug 29, 2008 by Julia from Gorham, ME
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[9]

• The restaurant and bar are fine. Staff is friendly.
• Not enough parking, rooms are small and shabby.

“While the hotel is in a convenient location for schools etc, the rooms could do with refurbishing and updating. They are small and somewhat outdated.”

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Amenities at Holiday Inn Ithaca Downtown, Ithaca

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Bath Tub City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Iron Kitchenette Laundry/Valet Services Lounge Modem Lines in Room Multilingual Parking Pets Allowed Phone with speaker Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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