Holiday Inn Auburn-Finger Lakes Region

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User Reviews for Holiday Inn Auburn-Finger Lakes Region, Auburn

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Jun 30, 2009 by Peter from Greenwood Lake,NY
Overall Rating: 8

• It was much better than I expected.

“I found this hotel, clean, comfortable, and it met all my needs.”

May 6, 2009 by Wendy from Germantown,NY
Overall Rating: 9

• Very convenient and good parking.

“It was very nice, overall.”

Apr 8, 2009 by Janet from Kearneysville,WV
Overall Rating: 8

• It was clean and the room was spacious.
• The pillows were horrible. There was a selection of 6 and all were flat.

“The hotel was decent and clean. Very noisy, especially if you have a room facing the pool. You hear every noise, even from the halls and other rooms.”

Sep 20, 2008 by mary
Overall Rating: 9

• The women at check in were the loveliest friendliest ever!
• Wish it had an outdoor pool.

“reat hotel for the price.”

Sep 1, 2008 by Colin from Stittsville, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Central location, well appointed, nice pool, good in-house pub/restaurant.
• Staff seemed a little pushy on the day of departure, with a knock on the door from housekeeping at 08:15hr! Seemed to be waiting for us to leave!

“Overall, a most enjoyable stay in a very nice hotel, in a great location. We appreciated being in the central part of Auburn, and used that as our centre for exploring the town itself, and the Finger Lakes. Dined in the pub twice, and found the food very good. Service was not good on the first night, but great on the second.”

Aug 13, 2008 by Jeremy from Lockport, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[3] • Location:[6]

• The rooms were very large and clean with a fridge and microwave.
• There are not enough parking spaces available at night.

“The hotel is very nice and clean with large rooms including a fridge and microwave. The restaurant that was open for breakfast was nice with good food and the waitress was very friendly. However, upon check in, I had to wait about 5 minutes until the front desk clerk came out from the back office and the hotel operator never answered my call from my room. Also, although it wasn't a problem for me, the hotel is a block from a prison. You can even see the guard tower from the back of the hotel.”

Jul 21, 2008 by Martha from Washington, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location, salon, and restaurant/bar.
• I had requested a specific type of room, but that was not honored.

“Overall, the hotel is the best in Auburn.”

Jul 17, 2008 by Lorna from Oneida, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Very good food and very nice staff.
• The noise from outside the door come through, the door should be insulated and a tighter fit.

“The wedding on Saturday night which wasn't too bad but you could really hear the music in your room. Other than that we had a really good stay room was clean food in the hotel was very good. The hotel close to a lot of things to do like wine trails.”

Jul 11, 2008 by Colleen from Woodbuy, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly staff, clean rooms, great location to area roadways.
• Rooms could use a bit of updating. Otherwise would give place a 10.

“Friendly staff. Clean. Comfortable room. We ate in dining room for breakfast, again very friendly staff. Food was good. We would recommend as only hotel to stay at while in Auburn area as we have tried others in the past 6 years. Great location to main roadways in area best hotel in Auburn area.”

Jul 10, 2008 by Ken from Palm Harbor, FL

Cleanliness:[8] • Staff:[10] • Location:[6]

• Price.
• Looks a little tired.

“Looking a little tired, but great staff and renovations are underway.”

Jul 7, 2008 by Mark from West Seneca, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Extreme cleanliness.
• Main center elevator was out of service during my stay.

“Highly recommended. Only complaint was the out of service elevator near my room. Needed to walk considerably future. Bed was very comfortable. A very pleasant stay overall.”

Jun 13, 2008 by Karen
Overall Rating: 7

• Older, but clean, and friendly staff.
• Small rooms, and needs updating.

“Auburn is a lovely area and this is one of the best places to stay. However, a maximum security prison is beside the back parking lot of the hotel. Rooms are clean, staff is friendly. Hotel is dark and in need of renovation.”

Jun 4, 2008 by Mary from Clarkson, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very clean and updated.
• The elevator was out of order.

“The hotel was very clean and accommodating. I would definitely stay there again.”

Apr 9, 2008 by Walter from Apex, NC
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[7]

• Location for the wedding I went to.
• They refused to change us from a smoking room.

“The star rating needs to be reviewed; certainly not a 3 star hotel. There are very few hotel choices in Auburn, so we were stuck. Hotel clerks refused to change us from a smoking room. Not only did the room stink of smoke, so did the sheets and bedding. We felt that shoes were necessary while walking on the carpet and the bath tub would not drain.”

Apr 7, 2008 by Nicole from New Hartford, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Microwave in the room - how cool.
• My room was a smoking room & reeked. They wouldn't allow a change to nonsmoking b/c room was booked on internet.

“Nice hotel. I would have enjoyed my stay is my room did not reek from cigarette smoke. The staff would not switch me to a nonsmoking room.”

Jan 16, 2008 by Dennis from Las Vegas, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• It was close to everything we needed.
• Food in Sunday brunch was the worst I've had in a long time.

“Over all very pleased with everything else.”

Jan 9, 2008 by Maggie from Norwich, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Central location and restaurant.
• Quite noisy.

“Easy check in and out. The hotel is a bit run down but we were treated well by all employees.”

Dec 10, 2007 by Rodney from Kenmore, NY
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[8]

• There is nothing I liked about this hotel.
• Price and service in the restaurant was awful.

“This is nothing better than a 2 star hotel and overpriced at that.”

Nov 26, 2007 by Dennis from Orchard Park, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[8]

• Location.
• The room was dirty.

“We discovered that the bed in our room had been made but upon examination of the sheets on the bed we learned that the linen had not been changed and in fact there was blood on the sheets. This was the most horrible hotel experience we have ever had!”

Aug 19, 2007 by Carole from Gatineau, QC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• I liked the heated pool, the pub in the hotel and the friendly staff.
• I rented a smoking room and the room stank even for a smoker. The smell would hit you when you opened the door.

“Overall this was a pleasant experience. Good food, lovely pool and great location for the price. The hotel could use some updating to its decor however.”

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Amenities at Holiday Inn Auburn-Finger Lakes Region, Auburn

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Barber/Beauty Shop Bath Tub City Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine Indoor Pool Internet Access Iron Jacuzzi Laundry/Valet Services Modem Lines in Room Parking Pets Allowed Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Sprinklers In Rooms TV Remote Control Television with Cable VCR Vending Machines Wake-up Service

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