Sheraton Baltimore North Hotel

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User Reviews for Sheraton Baltimore North Hotel, Baltimore

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Oct 28, 2009 by Kristi from Cockeysville,MD
Overall Rating: 8

• It was clean and had a friendly staff.
• Check in was slow with only one desk clerk at the time I arrived.

“Overall a pleasant stay. Clean rooms, subtle decor and friendly staff made it a relaxing trip.”

Oct 28, 2009 by SH from Cresskill,NJ
Overall Rating: 7

• Well worth the price. The location is connected by an outdoor walkway to a shopping mall and this is convenient, if weather allows.

“My husband got on the phone to book a room from our cell phone and the person behind the desk told him that he would have a room available in 15 minutes for immediate check in! We just went elsewhere and returned between 1:00 and 2:00pm and were then able to get into our room. It would have been nice if we could have relaxed right after we arrived. We definitely felt like a second class citizen.”

Oct 11, 2009 by Michele from Drexel Hill,PA
Overall Rating: 10

• Free parking and proximity to shopping mall.
• The walls are quite thin and you can hear someone sneezing or coughing in the next room.

“These are large rooms with great beds. The hotel is attached by a skywalk to the Towson Town Center, an upscale mall. Plenty of free parking.”

Sep 30, 2009 by Tom from Greenlawn,NY
Overall Rating: 1

• Nothing.
• Tub was clogged, crumbs on the floor, door handle opened up.

“We've been here before, generally with good results, this time the place was not near expectations, especially for the price, which is the most we've ever paid for this hotel. The door handle was installed upside down, but I had to go back to the desk to be told, when I did open the door I banged my knuckle, there were crumbs on the floor from a previous guest and the tub drained very slowly, it's nice to stand in dirty water while showering. When checking out I told the desk person, but it appeared he was disinterested.”

Sep 16, 2009 by Deanna from Baltimore,MD
Overall Rating: 8

• I liked the overall facility and the room itself -- clean and refreshing.
• Twice I called the front desk about the internet in my room; it never worked properly.

“I really liked the room itself and the hotel as a whole including the location. However, when I called the front desk about the computer, they were not helpful. They forwarded me to a computer service where I was put on hold for more than 30 minutes and finally gave up. This happened twice so I was never able to connect in my room. I did use the lobby links for a short period of time and was able to print out which was nice. I called the front desk about the ice machine putting out brown and pick ice which also had other debris in it. They said it was being worked on, but it never worked for the two days I stayed there. Everything else worked well.”

Sep 1, 2009 by Carol from Newton,MA
Overall Rating: 9

• Beautiful room, well equipped, clean.
• The breakfast was too expensive.

“The rooms in this hotel were well furnished, well lit and spacious. There was ample storage, a beautiful bathroom, and everything seemed new. It was clean and comfortable and well lit. Breakfast is not included with the room, and while we ate in the hotel's restaurant, we would not do so again as we found the restaurant to be nothing special, and way too expensive. The staff however was helpful and friendly.”

Aug 29, 2009 by joann from Plymouth,MN
Overall Rating: 10

• Location, location, location. This hotel is next to Towson mall. Across the street from supermarket and restaurants.
• nothing

“Courteous and professional staff. Clean rooms. Safe neighborhood.”

Aug 28, 2009 by Steve from Lewistown,PA
Overall Rating: 9

• Flat screen TV, wireless worked well.
• Logging in to internet every 45 minutes.

“Great hotel except for the false fire alarm at 2AM. This was not due to any fault of the hotel though. Overall, a very nice stay.”

Aug 9, 2009 by Carol from Williamsburg,VA
Overall Rating: 10

• The gentleman at the front desk was so pleasant.
• The bottled water in the room for sale.

“Very clean and attractive and convenient free parking.”

Jun 26, 2009 by Kyrstin from Montclair,NJ
Overall Rating: 10

• Bed super comfortable.

“Good location.”

Jun 16, 2009 by Risa from Summit,NJ
Overall Rating: 10

• Next to Goucher College.
• Hotel housed across players for big game who were noisy.

“Great hotel, clean, spacious rooms (mine had view of the mall/downtown Boson. I've stayed here before where there was a view of the Goucher College's campus which is more serene). Nice bar (restaurants looked nice but didn't dine there). Garage parking is free.”

Jun 10, 2009 by CY from Stouffville,Canada
Overall Rating: 3

• Location.

“Would not recommend the hotel as a 3.5 star hotel.”

May 2, 2009 by Lonnel from Edgewood,MD
Overall Rating: 9

• Friendly staff and very clean.
• Difficulty finding the entrance.

“My overall experience was excellent. Clean room and friendly staff. There was no fridge so we could not keep leftovers cold. The ice watching wasn't working so we had to walk down two floors to get ice. Besides that we had a great time and we will go again.”

Apr 23, 2009 by Rhonda from Frostburg,MD
Overall Rating: 10

• Staff was very attentive 24/7.

“This hotel was exceptional. The staff was polite and there to serve the guests 24/7. The entire facility was well maintained and clean. I have nothing to complain about. We ordered room service and the prices were no more expensive then if we were to dine out. The beds were very comfortable. Great place and I will return. The hotel has everything, restaurant, lounge, gift shop, etc.”

Feb 8, 2009 by Harry from Plainsboro,NJ
Overall Rating: 5

• Location.
• Room & cleanliness.

“This is the 2nd time I've stayed at this hotel. The first time I was
in a room on a upper level floor. It was a nice, clean spacious room. This time I was in a room on the third floor. It was terrible. Dirty, small and the floor was ice cold.”

Dec 24, 2008 by Dale from Somers,CT
Overall Rating: 9

• New attractive renovations with easy access to highway and comfortable rooms.
• The lack of a connection from the parking garage to the hotel.

“I am impressed with the obvious strides this hotel has made to upgrade appearances and improve the service in the dining area. It has recently become a non-smoking hotel which is always a plus. These features and it's proximity to highways and shopping make it an attractive option for business and liesure travelers.”

Sep 29, 2008 by Rose from Mount Holly
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Liked the buffet.
• Water in the shower didn't get hot.

“We stayed one night at the Sheraton and it was one of the best hotels we have stayed in a long time. The staff was especially helpful and friendly. The food at the Rain restaurant was delicious and the breakfast buffet was excellent. The bed was so comfortable and the room was beautiful. One of the best features of this hotel is the skywalk to the Town Shopping Center. You have direct access to the mall. Great location!”

Sep 18, 2008 by Brian
Overall Rating: 10

• Location.
• Under construction.

“Hotel is very clean and close to local attractions. Although the breakfast is not included, it is not worth eating anyhow. There are close diners that serve better food. The rooms are well kept and beds are extremely comfortable.”

Jul 29, 2008 by Jon from Elgin, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Pool was closed, only had shuttle to other hotel's pool.

“Door between adjoining room not sufficient to keep noise out. Very easy to hear normal conversations through flimsy door. Probably most disappointing experience.”

Jul 26, 2008 by Saadah from Visalia, CA
Overall Rating: 2
Cleanliness:[6] • Staff:[6] • Location:[7]

• Location and price.
• Not well maintained.

“Our stay was not very good even though the hotel was very good, At night there was no hot water and when I called the front disk said that the burner was broken and they need to replace, I asked if we could move to a different room and she said the burner feeds the whole hotel, which is hard to believe, since the hotel is huge and one burner will be a design mistake.”

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Amenities at Sheraton Baltimore North Hotel, Baltimore

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services

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