Renaissance Harborplace Hotel

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User Reviews for Renaissance Harborplace Hotel, Baltimore

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Apr 27, 2008 by Nb from Baltimore, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Convenience of location.
• Stained carpet in room.

“Nicely renovated but need to be attentive to room cleanliness. Also coffee bar needs to open earlier or they need complimentary coffee for early departures in the lobby. 5:30 am would be helpful. 6:30 is too late for business travelers.”

Apr 26, 2008 by John from Dix Hills, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Close to everything.

“This hotel is ideally situated right across from the inner harbor as well as the shopping mall attached to its lobby. You cant ask for a better experience.”

Apr 20, 2008 by Mike from Hamden, CT
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• Great location, comfortable room.
• No views from many rooms, Not cleaned or maintained to 4 star level.

“Perfect location and very comfortable room and really comfortable beds. Nice fixtures and stylish lobby. Decent indoor pool open 6 am to 11 pm, with helpful lifeguard. Good for kids. The biggest problem with this hotel is a dumb rectangular design. Despite an awesome location, half the rooms have a view of nothing except other rooms. Ask for an even numbered room to be on the perimeter and have a chance at a harbor or at least a city view. Also, the room wasn't completely clean (towel from past guest left in tub, small debris left around, puddles in refrigerator.) Permanent large stains in the carpet. Should be a three star hotel tops.”

Apr 18, 2008 by Bill from Virginia Beach, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The magazine of Baltimore and the comfort of the bed.
• The bath tub seemed old and their were stains in the grout.

“On check-in there were an additional $25 in fees and parking. Overall, clean, safe, and well equipped. Location is in heart of Baltimore. One block from the Inner Harbor and one block from the Strip clubs. The hotel is sort of a big doughnut shape which is built around a large Atrium and Pool. This means that on the upper floors the room are on the perimeter of a large square with the middle open. Problem is that only one bank of elevators service the upper floors. If your room is on the side opposite the elevators, you are in for quite a hike. All in all a nice place for family, business.”

Apr 18, 2008 by Colleen from Toms River, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

• You could enter a mall from inside hotel, great location.
• Concierge needs refresher in area attractions.

“Other than the concierge not being helpful in suggestions, on where to take our daughter for dinner for her birthday. Everything else was awesome very clean and convent to shopping, the aquarium, and entrance from hotel to entrance to a mall.”

Apr 17, 2008 by Paul from Woburn, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The room was very spacious.
• Bar in lobby was small.

“Great location to Inner Harbor.”

Apr 17, 2008 by Brian from Centreville, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The view & size of our room.
• Wait for small elevators.

“The entire staff was very friendly, would highly recommend hotel.”

Apr 17, 2008 by Robert from Baltimore, MD
Overall Rating: 6
Cleanliness:[9] • Staff:[1] • Location:[10]

• Room size.
• Hotel staff.

“The hotel was nice. Huge rooms although it takes forever to get to them as the hotel is much larger than it appears) and the front staff was very pleasant. The restaurant staff was horrible and this is not based on this experience. I have been here several times for lunch and dinner. I had stopped using the restaurants for meetings, but I figured since I was staying there, why not have dinner. Big mistake, to put it short wait staff was inattentive, rude, and forgetful.”

Apr 17, 2008 by Gina from Lancaster, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Conveniently located to the inner-harbor and connected to a 4 story galleria.
• Long walk from room to elevator.

“We were in town for an All-Star Cheer leading Championship and found this hotel perfect. It is a short walk to the convention center. The hotel is attached to a 4-story Galleria and has a cross-walk to the inner-harbor. The rooms are a good size and very clean. We would stay at this hotel again!”

Apr 16, 2008 by Dillard from Snellville, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Great location.
• Older rooms.

“Great location With great front desk help, but room in need of upgrade.”

Apr 16, 2008 by L. J. from Stone Mountain, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Indoor pool and exercise facility were excellent.
• The room keys did not always work.

“Hotel stay was relaxing. Housekeeping staff were courteous. The Bell-Hop should have informed the front desk where our luggage was placed, (we had to search for our luggage).”

Apr 16, 2008 by Aiman from Wayne, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was in a great location, right in the middle of everything!
• The room was quite far from the elevator, needed to walk quite a bit to get to it.

“This place was great; all the sights were only steps away. The staff was friendly and as helpful as they could be.”

Apr 15, 2008 by Bob from Trumbull, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient and friendly. Staff was very nice and helpful.
• Very expensive daily charge for parking, even if you stayed in the hotel.

“Very convenient location with very nice lobby and friendly, courteous staff. Rooms and bathrooms were large and clean and the bedding was comfortable. Would definitely stay here again, but did not like the expensive daily charge for parking for people staying at the hotel.”

Apr 15, 2008 by Matthew from Easton, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Their attention and concern with ensuring quality and satisfaction was paramount.
• could only stay one night due to my scheduling concerns.

“The staff were friendly, helpful and attentive. The room was gorgeous and the overall experience was one of the best I've ever encountered.”

Apr 13, 2008 by Fran from Highland, NY
Overall Rating: 10
Staff:[10] • Location:[10]

• Location.
• You had to pay for internet in the room.

“Very nice location.”

Apr 13, 2008 by K from Phoenixville, PA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[10]

• Location.
• Room was ok definitely not 5 star.

“I was disappointed in this five star hotel. Room was Holiday Inn standard room. We told cleaning staff to return later in the day and they never returned even though we called later in the day. This is not five star a three star at best.”

Apr 7, 2008 by Joel from Clarksville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very convenient location for business downtown, and overall a great property.
• Lack of restaurants in hotel.

“This property is very nice for business or leisure travelers who want access to the Inner Harbor or downtown areas of Baltimore. The rooms are clean and comfy, and the hotel staff is friendly and helpful.”

Apr 7, 2008 by Wendy from Westfield, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location near the Inner Harbor; indoor pool.
• $25 parking fee.

“This upscale hotel, near the inner harbor, is perfectly situated for a day at the national aquarium, shopping, and dinner at one of the many large, somewhat touristy restaurants along the harbor, or nearby in charming Little Italy. Perfect for a family getaway weekend.”

Apr 3, 2008 by Nick from Cleveland, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Surprisingly kid friendly. Staff was great with my two daughters (2 yrs and 6 myths).
• Main door didn't block sound of bar hoppers returning at 2 am.

“We loved this hotel. From the moment we walked in, it looks like a nice (and sort of stuffy) hotel. But immediately the staff greeted us and began occupying my oldest daughter while I checked in. They gave her a block puzzle and had her smiling and laughing the whole time. This was our experience with the staff the whole time. The only shocker was the price of the breakfast buffet.”

Apr 3, 2008 by Pamela from Woodbridge, VA
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[10]

• Loved the location.
• Staff was NOT friendly.

“Check in with May was excellent. She friendly helpful and upbeat. The courtyard view room was nicely furnished and comfortable. An alarm clock went off in a room next to our and woke me up, after waiting a half an hour for it to be turn off I realized the room must be empty. I called the front desk and they sent a staff member to turn it off. The person that came up slammed the door going into and leaving the room. Which awoke my husband. I expressed my displeasure with the alarm clock incident and especially the staff member sent up to turn it off and the gentleman and the desk seemed unconcerned. I expect better service from a 4 star hotel.”

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Amenities at Renaissance Harborplace Hotel, Baltimore

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron Lounge

Maid Service Meeting/Banquet Facilities Mini Bar News Stand Parking Phone with data port Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service Shower TV TV Remote Control Telephone Television with Cable Temperature Control VCR Valet Parking Video Checkout Wake-up Service