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Sheraton Inner Harbor Hotel 3-star

300 South Charles Street, Baltimore, MD

The Sheraton Inner Harbor Hotel features first-class amenities and services, and 337 guest rooms that offer spectacular views of the city and harbor.[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center, Restaurant
  • Average User Rating: 8.5 [rate it]
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User Reviews for Sheraton Inner Harbor Hotel, Baltimore

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0]
Based on 411 user ratings

Apr 24, 2008 by Ed from Speonk, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Within walking distance of Downtown (harbor) arena and close to Camden Yard.
  • There was no floor lamp near the stuffed chair in the room.

“Clean, comfortable hotel located in the Downtown harbor area within easy walking distance of Camden Yard. Hotel lobby staff very friendly and helpful.”

Apr 8, 2008 by Tracy from Tabernacle, NJ
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I loved the location.
  • It did not have a frig and the TV didn't work right.

“The Shertan Inner Harbor Baltimore was a very clean and friendly hotel. It did not have a frig or microwave in the room which was a bit disappointing, but the guest services was very friendly and gave us take out menus for various restaurants in the area. This hotel is in a perfect location to spend the day in the Inner Harbor and the guest services even asked if we wanted to store our luggage after checking out!”

Mar 26, 2008 by Jennifer from Allentown, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Very friendly service. Good for family. Close proximity to family fun.
  • There was nothing - it was top notch.

“Very clean, excellent staff, excellent location, very good service-they made us feel like VIP's.”

Mar 20, 2008 by Rose from Chandler, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The location was perfect! It was within walking distance to public transportation and many fabulous area attractions.
  • When asking for a wake-up call, the hotel staff member was rude to me.

“This is an excellent hotel within walking distance to the stadiums, museums, restaurants and convention center of downtown Baltimore. Public transportation via light rail was two blocks away, as was the wonderful Inner Harbor area. The only thing missing from this hotel is a casual, family-friendly, economical eatery on the premises.”

Feb 28, 2008 by Yolanda from Philadelphia, PA
Overall Rating: 4 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[8]

  • The rooms.

“Overall the hotel was good.”

Jan 4, 2008 by Mark from North Syracuse, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Very close to the inner harbor without being overrun by people.
  • A little basic for a town that has a lot of character.

“The Sheraton Inner Harbor is in a great location for anyone looking to check out the Inner Harbor or Falls Point and I would certainly stay there for a Football or Baseball game. There are some other hotels in Baltimore with a little more character, but if comfort, cleanliness and location are important to you, this is an excellent hotel.”

Jan 3, 2008 by Sue from Selinsgrove, PA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[9]

  • Location.
  • Pay for water in room- should be included.

“Very nice location and the staff were great.”

Nov 15, 2007 by Ken from Sterling Heights, MI
Overall Rating: 9 Overall user rating
Staff:[9] • Location:[10]

  • Great location.
  • Parking was a bit excessive, $20/day.

“Great downtown location. Within 10 miles of BWI. Very close to sports venues. Comfortable beds.”

Nov 6, 2007 by John from Fairplay, MD
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • Location, location, location!!
  • They charged $28 to park at the hotel. This was unexpected. Baltimore has limited parking and left me no other choice.

“Overall, it was a great stay. The staff was knowledgeable of the area and helped with directions. The room was average, good enough for a short stay. However, the room was very noisy on this particular night. There were a lot of doors banging and you could hear guests coming and going throughout the night, and this was well after 1:00 a.m. The parking was another issue. I felt trapped as soon as I pulled into the hotel and was bombarded with the $28 to park.”

Nov 1, 2007 by James from Reston, VA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Fairly close to inner harbor.
  • Climate control in the room was impossible.

“Nice newer, plastic hotel with comfortable rooms, except for impossible climate control. Discounted self parking, although still pricey.”

Oct 24, 2007 by Darby from Stafford, VA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The location was wonderful!
  • They did not have a king bed available.

“Overall, it was a wonderful stay.”

Oct 19, 2007 by Michael from New Castle, IN
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Everything was wonderful.
  • Nothing.

“I would recommend this hotel to any one wanting a quality place to stay.”

Oct 18, 2007 by Brooke from Pittsburgh, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The location was great, access via skywalk. The rooms were very clean & well maintained. Flat screen TV was nice.
  • No fan in bathroom. Did not have complimentary breakfast.

“The location was great, with access to inner harbor via skyline & other areas within walking distance. The rooms were nice & very clean. The bathroom, however, should have a ventilation fan. Complimentary breakfast would have been a nice touch.”

Oct 17, 2007 by Kimberly from Newport News, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Great location. Great view.
  • Weren't thrilled with the in hotel dining options, but there are so many great restaurants nearby that this wasn't really an issue.

“Great location. Easy walk to the inner harbor, Camden yards, Lexington market.”

Oct 17, 2007 by Evan from Huntingdon, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beds were very comfortable, even the roll away!

“Right place, stylish and comfortable rooms, very helpful and attentive staff, even parking attendants. Really enjoyed ourselves.”

Oct 15, 2007 by Tracey from Jackson, NJ
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[4] • Location:[8]

  • Convenience to necessary locations.
  • Not ADA compliant, poor handicap accessibility.

“This hotel stated it was ADA compliant. It was not. Despite numerous calls to the hotel confirming the need for handicap accessible room, the bathroom facility was too small for a person with crutches or a wheelchair to access. The toilet was too low for ADA compliance. The staff tried to help, but when handicap facilities are needed and the hotel states they are compliant for handicapped persons, it is frustrating to find yourself not able to meet the needs of the person you are bringing to the hotel.”

Oct 14, 2007 by Donald from Moreno Valley, CA
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[10] •

  • The staff was most helpful.
  • The price of water in the rooms.

“I was very pleased and will stay at this hotel chain again.”

Oct 1, 2007 by Betsy from Baltimore, MD
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[2] • Location:[5]

  • Quiet.
  • 20 parking fee not mentioned.

“Carpet was stained. It had two beds and I only wanted one kind size bed. I had to pay twenty dollars to park when I was staying In the hotel. It was really ridiculous.”

Sep 30, 2007 by Shalonda from Pittsburgh, PA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[10]

  • The location.
  • For the regular rate of the hotel It should have a refrigerator.

“The hotel and Its staff were very nice I felt the parking rate was a bit expensive for the guest; however It Is centrally located and therefore much cheaper than was available to the public.”

Sep 27, 2007 by Harry from St Johns, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location and the hotel were very clean and the staff was great!
  • Nothing was wrong.

“Very clean, friendly staff, great location would highly recommend.”

Amenities at Sheraton Inner Harbor Hotel, Baltimore

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Concierge
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
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