Sheraton Inner Harbor Hotel

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User Reviews for Sheraton Inner Harbor Hotel, Baltimore

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Sep 18, 2009 by Henry from Toronto,Canada
Overall Rating: 8

• Clean,comfortable and convenient.

“For the price it could not be beat and would recommend it to everyone.”

Sep 4, 2009 by Nikki M from Clifton Park,NY
Overall Rating: 9

• Close to all attractions we wanted to see
• The pool was very small

“The hotel was great. It was in walking distance to all we wanted to see. the only disappointing part was the indoor pool was very small. Only a handful of people could play comfortably at a time.”

Oct 14, 2008 by Karen
Overall Rating: 9

• Very clean and close to where I needed to be.
• Not many food choices.

“I enjoyed my stay, I will stay there again.”

Sep 12, 2008 by James from Plantsville, CT
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[7]

• Location.
• Housekeeping was terrible.

“Valet was terrible and always late. Housekeeping knocked on our door 5 times wanting to clean the room, then the next day they didn't clean the room at all. Hotel staff was not good.”

Sep 8, 2008 by Jennifer W. from Albuquerque, NM
Overall Rating: 7
Cleanliness:[3] • Staff:[8] • Location:[10]

• Nice flat screen TV.
• Room was dirty. Trash throughout.

“This hotel was in a good location and seems like at one point in time it was 3-star quality. However, now it's dirty and somewhat run down for a 3-star. The room had trash on the floor in multiple places, jewelry in the bathroom. The room was generally nice, but not as nice as most Marriott properties.”

Sep 4, 2008 by Steven from Philadelphia, PA
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[10]

• Great location, safe immediate area.
• Inexperienced staff.

“First given room that was already occupied, new room assigned had two queen beds, asked for one king. Ordered movie, came out too dark to view. Only problems, everything else was great.”

Jul 24, 2008 by Michelle from Shelby Township, MI
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[8]

• I loved the convenience to the Inner Harbor and Camden Yards.
• The service was poor during check-in, the staff gave poor directions on how to get to things.

“The location of the hotel was wonderful. You were within walking distance to the Inner Harbor and Camden Yards. I did not like however that our room was not ready upon arrival and the staff told us they could hold our luggage until 3pm for check-in. When we returned at 3pm our room still was not ready and they had to try and get us a new room. The staff gave poor directions on how to get around and was not helpful in terms of finding us a place to dine late night on a Saturday. Our TV did not work for part of the time during our stay as well.”

Jul 23, 2008 by Mike from Lutz, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• View of the Inner Harbor and walking distance to it.
• Maybe better parking.

“Nice, Great hotel for the price!”

Jun 29, 2008 by Susan B. from Dripping Springs, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• Location, convenience, cleanliness of room, price, comfortable bed.
• Common areas, doors, windows need cleaning.

“Very convenient to Inner Harbor, convention center, sports arenas and skyway. Room was very clean and comfortable. I was a woman traveling alone with a child and felt very safe my entire visit.”

Jun 5, 2008 by Anne from Lowell, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and helpful.
• Nothing.

“I would recommend this hotel to all my friends and family. It was very comfortable and the staff was extremely friendly.”

May 30, 2008 by John from Hope, RI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• The hotel was very clean.
• Safety out side was a issue.

“The view and location was great. The people that worked there were very helpful.”

May 27, 2008 by Rebecca F. from Hanover, PA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[9]

• Great location.
• Parking was very expensive. Several areas of the room were noticeably dirty.

“The rooms were small, but comfortable. There were a few dirty areas that could have been cleaned better. I would not spend night at this hotel based on the quality and cleanliness of the room.”

May 15, 2008 by Michele from California, MD
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The location was great for visiting Inner Harbor attractions.
• Unable to control room temperature it was very stuffy and hot!

“I have stayed here before, the location is great for the Inner harbor. The check in staff, door greeter, and Valet attendant were all very pleasant. The room was adequate. I was upset that the toilet was leaking and although the engineer did come promptly to fix the problem, he did clean up the dirty floor water with all of the towels and then threw them in the tub and did not have housekeeping replace them!”

Apr 24, 2008 by Ed from Speonk, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Within walking distance of Downtown (harbor) arena and close to Camden Yard.
• There was no floor lamp near the stuffed chair in the room.

“Clean, comfortable hotel located in the Downtown harbor area within easy walking distance of Camden Yard. Hotel lobby staff very friendly and helpful.”

Apr 8, 2008 by Tracy from Tabernacle, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the location.
• It did not have a frig and the TV didn't work right.

“The Shertan Inner Harbor Baltimore was a very clean and friendly hotel. It did not have a frig or microwave in the room which was a bit disappointing, but the guest services was very friendly and gave us take out menus for various restaurants in the area. This hotel is in a perfect location to spend the day in the Inner Harbor and the guest services even asked if we wanted to store our luggage after checking out!”

Mar 26, 2008 by Jennifer from Allentown, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly service. Good for family. Close proximity to family fun.
• There was nothing - it was top notch.

“Very clean, excellent staff, excellent location, very good service-they made us feel like VIP's.”

Mar 20, 2008 by Rose from Chandler, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was perfect! It was within walking distance to public transportation and many fabulous area attractions.
• When asking for a wake-up call, the hotel staff member was rude to me.

“This is an excellent hotel within walking distance to the stadiums, museums, restaurants and convention center of downtown Baltimore. Public transportation via light rail was two blocks away, as was the wonderful Inner Harbor area. The only thing missing from this hotel is a casual, family-friendly, economical eatery on the premises.”

Feb 28, 2008 by Yolanda from Philadelphia, PA
Overall Rating: 4
Cleanliness:[10] • Staff:[8] • Location:[8]

• The rooms.

“Overall the hotel was good.”

Jan 4, 2008 by Mark from North Syracuse, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very close to the inner harbor without being overrun by people.
• A little basic for a town that has a lot of character.

“The Sheraton Inner Harbor is in a great location for anyone looking to check out the Inner Harbor or Falls Point and I would certainly stay there for a Football or Baseball game. There are some other hotels in Baltimore with a little more character, but if comfort, cleanliness and location are important to you, this is an excellent hotel.”

Jan 3, 2008 by Sue from Selinsgrove, PA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location.
• Pay for water in room- should be included.

“Very nice location and the staff were great.”

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Amenities at Sheraton Inner Harbor Hotel, Baltimore

24 Hour Front Desk Bar/Lounge Business Center Concierge Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services

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