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Wyndham Inner Harbor 3-star

101 West Fayette Street, Baltimore, MD

The Wyndham Baltimore - Inner Harbor puts you in the ideal spot for business and recreation. We're directly across from the Baltimore Arena and only minutes from the Baltimore Inner Harbor Convention Center.[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center, Restaurant
  • Average User Rating: 7.0 [rate it]
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User Reviews for Wyndham Inner Harbor, Baltimore

Average User Rating: 7.0
Overall user rating
Cleanliness:[7.5] • Staff:[7.5] • Location:[7.5]
Based on 2622 user ratings

Jul 3, 2008 by Mike from Danville, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Location relative to inner harbor.
  • High end motel that charges for WiFi!

“We stayed in the South tower. Frankly were there to shower and sleep while we visited Baltimore. The rooms have been remodeled in the past couple years, quite well if I say so with flat screen TV's that really open up what would be a very small room. The concierge was closed on the weekend though and we were disappointed that the wired internet (no WiFi) was available only by an additional fee.”

Jun 7, 2008 by Rich from Manassas Park, VA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location was excellent, great beds.
  • No free wireless internet available.

“Nice hotel with a great location. Only setback was the fee for internet use.”

Jun 5, 2008 by Allie from Alexandria, VA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Convenient location to Baltimore's Inner Harbor.
  • Hotel room was small.

“Hotel is 10-15 minutes walking distance from Inner Harbor, Convention Center and Camden Yards. Check-in staff and valet parking staff were very efficient. Did not use any of the hotel amenities ( pool, gym, restaurant, WiFi). Room itself was adequately furnished but small - fine for 1 to 2 people.”

May 30, 2008 by John from Throop, PA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • The bedding Sheraton promotes is very good, the bathroom was very chic.
  • The toilet seat was loosely attached and I fell, maid service very poor.

“The toilet seat is no joke; I was hurt and had to call for help. I had to chase the maids down (3) times to get supplies for the room. The place was clean, the room acceptable. The breakfast buffet I had at the Shulas Steakhouse on property was poor; some of the food was rotten. No public areas, no data etc.”

May 29, 2008 by Priya from Yardley, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was very tastefully decorated. The rooms were very big and comfortable. The beds were superb and the deco in the room was very tastefully done.
  • I have no words.

“It was very tastefully decorated. The room we stayed, the corner room, was very big and comfortable and had the best views. Lots of windows. The beds were superb and the deco in the room was very tastefully done. The hotel is very close to the Inner Harbor and it is very safe to walk around even at night. If parking is not available at the hotel, there is an over flow garage which is also located in a very convenient location. I would recommend this hotel to every one.”

May 29, 2008 by Hope from Halifax, VA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • The room decor and comfortable bedding.
  • Did not receive requested room service.

“Nice hotel near the harbor. We stayed in the south tower and the room had a plasma TV, pretty nice view, and comfortable bedding. The room is a little small, but very nice.”

May 28, 2008 by Jonathan from Media, PA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The sheets & blankets were great.
  • It's squeezed into a tight city block.

“I enjoyed my stay. I like the room, the view, the TV, the bathroom, the room service. Only problem at all was driving to the entrance along tiny, old-time city streets.”

May 28, 2008 by Steve from Poquoson, VA
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[2] • Location:[5]

  • Attractive rooms, good location.
  • Most of the employees were on strike, parking was way too expensive, lots of street noise.

“Well. Most of the employees were on strike, no one cleaned our room, parking (self-parking. in what appeared to be a giant boiler room) was ridiculously expensive as was the food (six dollars for a peanut butter and jelly sandwich), and a very noisy (yet decent) location. A comfortable place to sleep.”

May 28, 2008 by Derrick from Hampton, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The friendliness of the staff.
  • There wasn't enough towels in the for 3 persons.

“The hotel was excellent, especially having a room in the North Tower for non-smokers, I thought that was excellent! The staff was doing a excellent job in providing visitors with needed information and rooms, that suit them. I really the service when staff would park your car for you and help with your luggage to your room if needed!”

May 6, 2008 by Ashley C. from Charlottesville, VA
Overall Rating: 3 Overall user rating
Cleanliness:[3] • Staff:[8] • Location:[1]

  • The hotel staff was friendly.
  • It was in the ghetto and was not as nice as other Sheratons I've stayed in.

“Not worth the money, not as close to the Harbor as I would like. They make the picture look like it's an awesome hotel, but it is not.”

Feb 6, 2008 by Carmen from Woodbridge, VA
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[4]

  • The knowledgeable check in staff.
  • The ghetto valets and restaurant workers.

“The hotel was nice. I just thought it was closer to the harbor. There were several hotels closer. When I told staff that it was my birthday, so I was hoping for a special room, they gave me a special room, but it was standard. There was not even a tub.”

Jan 31, 2008 by Carrie from Catonsville, MD
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • The hotel was in a premier location of the harbor.
  • We were first sent to a room that had not been cleaned.

“The Sheraton is in a premier location close to many attractions and restaurants. It's a suitable stay for anyone, fit to accommodate families, business travelers, and a even couples who are looking for a romantic getaway.”

Jan 30, 2008 by Andy from Edison, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Great service and the place is clean.
  • It would be better if it's closer to the inner harbor.

“Place is clean and provides great service. The man at the desk is very polite and helpful. Walking distance to the inner harbor is pretty close but still a good 5-minute walk. I'm sure it's safer and much more crowded on the streets during summer but I stayed there in early Jan. So if sunsets early, it's a bit dangerous walking outside at night. Not that many people on the street where Sheraton is located at and lots of homeless people wondering around. I walked back to my hotel right after when the clock ticked to 9 pm. Oh yea, just make sure you asked for the North tower rooms like others mentioned. It's clean, the bed is great and it has a LCD TV. Only thing I can whine about is that the bathroom is a bit small.”

Jan 15, 2008 by Amy from Pittsburgh, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • The staff was friendly and helpful.
  • The hotel room was very small.

“Overall, the hotel was very nice and the price was just right. The hotel staff was extremely friendly and helpful. Strongly recommend for the business traveler.”

Jan 12, 2008 by Jennifer from Compton, MD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean and staff was friendly.
  • They tried to charge me for an Wi-Fi connection that I did not use.

“The service was excellent. When I checked in, I needed to change the room they had me in, from a king bed to two double beds. There were no problems with this request. The only problem I had with the experience was the morning of check out, there was a statement under my room door for a Wi-Fi connection. I don't even have a laptop computer, so when I went to the front desk and presented the problem, they gladly took it off my bill. Overall I was very happy, and I would probably stay there again if the need aroused.”

Jan 1, 2008 by Gerry from Newport, PA
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[2] • Location:[6]

  • Doorman/bellman and maid service above average.
  • No hot water on 19th floor! Complaint answered at 2am after 10 p.m. Check-in.

“Convenient to Downtown attractions, water problem that had exited for day before we arrived was not cleared until well after check in.”

Dec 18, 2007 by Dennis from Baltimore, MD
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Friendly & economic.
  • Parking / valet parking staff.

“Everything was excellent except for the parking situation. The cars are not placed in a garage. They are parked on the street in not so good areas. If they are unable to find a space right away, they drive your car around the city until they find one. A friend of mine saw his car pass the hotel 4 times before they parked his vehicle 30 minutes later.”

Dec 6, 2007 by Lindsay from Vernonc, CT
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The friendliness of the staff and the location was minutes away from the stadium.
  • The hotel has two towers, one tower was under renovation - the one I stayed in was very nice the other was not.

“The hotel staff was very friendly and helped us to get directions to wherever we needed to go. Valet was $33 a day. What I did not like, my friends stayed in the South tower which was under renovation. It was in horrible condition. I had stayed in the North tower which was beautiful and worlds different. The hotel staff did give my friends vouchers due to the condition of their tower.”

Dec 4, 2007 by Chris from Houston, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Great location.
  • VERY small rooms.

“For the price, very comfortable. Would have preferred something a bit nicer but city was sold out for the weekend due to the Army Navy game - GO NAVY!”

Nov 30, 2007 by Michelle from New Oxford, PA
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[4] • Location:[1]

  • The bathroom sink was nice.
  • Unclean and many things were in disrepair.

“This hotel was in a less than ideal location for a family with children. The girls that were with me were scared of the area. Apparently a lot of the staff was recently laid off and they did not have enough workers to accommodate all of their guests. As stated before, things were in disrepair and falling apart. No microwave in room and when we asked for one they said they would have to charge us for it. It took forever to get extra shampoo, etc. And the staff in room service had no clue what they were doing. This was for my daughter's 12 birthday and we were very disappointed. Also, no indoor pool.”

Amenities at Wyndham Inner Harbor, Baltimore

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • VIP Rooms/Services
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