Biltmore Suites

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Sep 26, 2009 by Natasha from Lexington Park, MD
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[1]

• Charm of the parlor.

“This hotel has such potential to be exquisite and has missed the mark miserably. You see glimpses of beauty from the days of charm and elegance, but dust from the 1800's and huge chunks of peeling paint and extremely uneven floor takes away from the coziness of what is a place pretending to be a B&B. Properly refurbished and they could charge good price easily. At this time, not worth the my price, especially if you are staying to attend events at the Mariner. Hoped for charm an femininity for a teenage girls 1 day Christian event, but the girls were uneasy (some even scared), and anxious to leave. We stayed on the 4th floor (no working elevator and no help in bringing luggage up) in a room where the floors sagged, smelled musty, peeling paint, no water pressure, and no hot water, not enough towels (and told there were no more towels to give out), no working soda machine, no ice/water on any level of the hotel except the first. And an 8 block walk to the Mariner, through questionable parts of the neighborhoods. Such potential here, but none of it realized. Oh the staff of what appeared to be 1, was very kind - however, a staff of one was not sufficient.”

Jul 22, 2009 by Ken from Ashland,KY
Overall Rating: 8

• Victorian architecture. Excellently decorated.
• No elevator, only one room on first floor, no parking (must park in nearby pay lots).

“The wonderful architecture of this hotel compliments the exceptionally helpful and friendly staff. Though the Biltmore does not offer what most would consider essentials for a hotel, like WiFi or a plethora of electrical outlets, it retains an old world charm that makes this location my preferred stop in Baltimore. Each room is individually decorated and appointed with a spacious cabinet fridge, a microwave and an electric burner, along with plates and tableware.”

May 2, 2009 by Patty from Chalfont,PA
Overall Rating: 2

• Historic building, interesting architecture.
• Sheets & bathroom clean; some attempts at improving decor; room and public areas dusty.

“In addition to being a bit musty and dusty, our room was a third floor walk up with no assistance to carry bags. The walls between the rooms were not sound proof, allowing our neighbors fighting and young children crying to waken us at 2 am at which time we called the front desk and complained. Some attempts had been made to brighten up the room with new curtains and stenciling on the walls, but the overall feeling was drab.”

Apr 10, 2009 by Jason from Kaneohe,HI
Overall Rating: 4

• The staff was polite and helpful.
• Limited on street parking or parking garage 1.5 blocks away.

“While I expected a nostalgic feel to the hotel as the building was built in the 1800s I did not expect to see dust from the 1800s. The room was not very clean. A broken TP dispenser was on top of medicine cabinet covered in dust. The old mount brackets for multiple towel racks were still on the wall. Had no heat or hot water my first night in hotel. Elevator was out and I had to carry bags up 8 flights of stairs. I booked 3 nights but only stayed 2.”

Jun 7, 2008 by Kathy from Pittsfield, MA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] •

• Amenities at Biltmore Suites, Baltimore

  120 AC Air Conditioned Alarm Clock Bath Tub Cable TV Concierge Desk Continental Breakfast

  FAX Hairdryer In Room In room Coffee Meal Plan-Continental Refrigerator Telephone Temperature Control

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