Holiday Inn Inner Harbor

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User Reviews for Holiday Inn Inner Harbor, Baltimore

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Sep 12, 2008 by Donna from Brattleboro, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, nice room.
• Night staff was ok, but not as friendly as morning staff.

“Convenient location, nice room.”

Sep 12, 2008 by Cathy from Fredericksburg, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Nice hotel at a great price.
• A little further from the harbor than I wanted. I think it was 1/2 mile from harbor.

“Nice hotel, friendly staff, 1/2 mile from harbor.”

Sep 10, 2008 by Janet from Schuyler, VA
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• Walking distance to Camden Yard and Inner Harbor attractions.
• Would have liked it to be less expensive.

“Great location, good size rooms, good amenities, pleasant staff.”

Sep 6, 2008 by Mary L. from Uniontown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very clean and comfortable.
• Longer walk to Inner Harbor than expected.

“The hotel was very clean and comfortable. The front desk personnel were professional and helpful. The children loved the pool! As we had a person with an injured leg and 4 older individuals, the walk to the Inner Harbor was difficult, it was farther than we expected, but close enough for everyone else to walk. We really enjoyed our stay!”

Sep 5, 2008 by Mary from Manchester, MD
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[8]

• The front desk staff.
• Coffee cups were not clean in room - still had coffee in them.

“I had two gentleman with me and another young lady and we live in downtown Washington, so we are used to navigating these types of waters, I just wonder about the woman and her daughter, visiting Baltimore pulling up to that type of situation - maybe not so good. Everything else was great, except clean the coffee cups - they are black and it is hard to see - I am so glad I didn't use them! Front desk staff rocks.”

Sep 4, 2008 by Monica from Eastampton, NJ
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[4]

• The halls were quiet and peaceful while trying to sleep at night.
• They were very short staffed. The rooms needed upgrading.

“I did not like the service at this hotel because they were very short staffed. I did not like having to walk through the lobby and out into another building just to get to my room. The room was very out dated, needs renovations.”

Sep 4, 2008 by Natalie from Seaford, DE
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Cleanliness bed was awesome bar was good nice people.
• Nothing.

“Fantastic, will stay again, go to Baltimore often.”

Sep 1, 2008 by Lou from Franklin, MA
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[5]

• Close to Inner Harbor.
• Terrible brunch and musty smell in room.

“Close to harbor, but across from main Fire Station so very loud. Not impressed with food or room.”

Aug 28, 2008 by Stuart from Freehold, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Front desk clerk was exceptionally courteous. Location was great.
• Breakfast buffet was overpriced. Other than fresh-made omelets, other food was awful.

“Super convenient to Inner Harbor and Camden Yards. Front desk staff was very helpful and courteous. Omelets were fine; all the other food (potatoes, bacon, etc) was awful. Room was beautiful, very large, spacious, and comfortable. Only 3 elevators though, and there was always a wait of several minutes for an elevator.”

Aug 24, 2008 by Blake from Nanuet, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Hotel staff was excellent, upbeat and happy to help!
• Location was not the best.

“Room service was excellent, room was clean, A/C worked well. Location was not the best, but not the worst either. Good or business traveler.”

Aug 21, 2008 by Chuck from Oregon, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Very close to the harbor and the highways to DC.
• $21 a night for parking is ridiculous.

“This hotel was very clean and roomy, and the staff was all very eager to help. Its location was convenient - only a few blocks from the harbor and the interstate highways. The main negative comment would be the $21 per night parking fee.”

Aug 12, 2008 by Colin from Loveland, OH
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• Very nice pool, Free internet access.
• Rooms a bit dank and dark with old furniture. No game hook-ups for kids.

“Very nice pool. Free internet access. The rooms were a bit dank and dark with old furniture. No game hook-ups on television for kids.”

Aug 10, 2008 by Cheryl from Kalamazoo, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• Close to 4-star hotels and close to inner harbor.
• Additional charge for roll-away, very small bathroom.

“I would probably select a 4-star hotel close to the inner harbor if I went to Baltimore again. The staff was very helpful and friendly but the room could have been a little cleaner. Also, we were there in August in 90 degree heat and the AC broke down one evening for several hours before it came back on.”

Aug 7, 2008 by Bobbie J. from Jamestown, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Gorgeous, exceptionally clean room.
• Across the street from a fire house, so the sirens kept me awake the first night.

“I would absolutely recommend this hotel to friends and family. The king size room was huge and incredibly clean. It was quite a treat for my husband & I to stay in such a nice hotel.”

Aug 7, 2008 by Chris from Frisco, TX
Overall Rating: 5
Cleanliness:[4] • Staff:[9] • Location:[8]

• The staff was very friendly and helpful. I could have had my room changed if I had the time.
• Housed in a shabby next door building.

“An excellent well trained staff. The location is good and the potential for a better hotel is here but it is now run down. Expect similar reviews from others that stayed during this time frame.”

Aug 6, 2008 by Dave from Boston, MA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[5]

• Hotel is business traveler friendly.
• Noisy fire house is across street.

“Hotel staff goes out of their way to please guests. Free internet is a big plus although somewhat unreliable. My last stay here 10 years ago was unpleasant. this stay I found hotel remodeled with a great staff. Do not eat here. Food overpriced and awful lots of good restaurants nearby would recommend Marriott morning buffet across street.”

Aug 5, 2008 by Gary from Leicester, MA
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[8]

• Location was good.
• No air conditioning in hallways.

“Was given a room in the "West Tower". This building is on the premises but separate and distinct from the main building. West Tower is definitely not as nice. Showed its age. No air conditioning in hallways. Probably would not stay again.”

Aug 5, 2008 by Ash from Greensboro, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• Nice renovation.
• The food in the restaurant was terrible. We tried breakfast and dinner.

“This hotel was very nice and if they will replace some of their cooks, they will have a nice 3 star hotel. The front desk was excellent. The food in the breakfast buffet was terrible. The girl cooking omelet had no idea what she was doing. The trio of small hamburgers at dinner was terrible as well. The slaw (crab slaw) was one of the worst things I have ever tasted.”

Aug 4, 2008 by Vndaniel from Washington, DC
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[9]

• Convenient to convention ctr.
• Running toilet.

“I had to take a major law (bar exam) on July 29. I was awakened at 3 am with a leaking toilet and could not return to sleep. Plumber, I was told my front desk would not be on duty until 7 am. I was exhausted during the exam. It was really rough. The next day someone from guest services called to apologize and said she wanted to bring me a little something for my inconvenience. It was a small bag of pretzels, a bottle of water and a postcard of Baltimore in a gift bag! Wow, that really took care of my pain and anxiety. A free night's lodging in case I have to take the exam over again in Feb due to a lack of sleep this time around would have been much more appropriate!”

Aug 4, 2008 by Jim from Hermitage, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The staff was very helpful and friendly.
• Even though the rooms were very nice, the toilets could have been cleaner.

“Our stay at the Holiday Inn was quite enjoyable. From the moment we checked in, the staff was very friendly and extremely helpful in all respects of our dealing with them. Not something you get everywhere in this day and age! Our experience at the Holiday Inn was an excellent value for the price.”

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Amenities at Holiday Inn Inner Harbor, Baltimore

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Parking Phone with speaker Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sauna Secretarial Service Security Sprinklers In Rooms TV Remote Control Turndown Service Video Checkout Wake-up Service