Marriott Williamsburg

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User Reviews for Marriott Williamsburg, Williamsburg

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Jun 20, 2009 by Benjamin from Goldsboro,NC
Overall Rating: 10

• Everything about it is wonderful.

“My stay at Marriott Williamsburg is as wonderful as can be. The room is clean and the beds are cosy. Definitely recommended for anyone who wishes to have a good night rest.”

Jun 1, 2009 by Sara from Virginia Beach,VA
Overall Rating: 7

• Located nearest my destination and affordable.
• Room entrance around back; not as safe.

“Good experience. Room rate affordable. Would definitely try Priceline again. It was a Marriott that was older structurally. Inside was updated with nice bedding, a plus! Room service price extremely high for Williamsburg, VA. Entrees $29 + with 20% fee and taxes on top. If traveling for business, price is fine, but not for leisure. Not worth the cost.”

Apr 23, 2009 by Melanie from Chesterfield,VA
Overall Rating: 10

• Hotel staff was very friendly, very nice rooms loved the balcony, had a great stay.
• Bathtub wouldn't drain and
  overnight staff was
  not very helpful.

“Beautiful hotel. Nice restaurant downstairs, nice bar. Very family friendly, I cant wait to come back with my kids. Very convenient check-in and out.”

Feb 28, 2007 by Kathie from Baltimore, MD
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[8]

• Location is desirable. Nice pool and fitness room.
• Cleanliness of room.

“While the hotel is in a lovely location, we were quite distressed with general upkeep of room 503, especially the bathroom. On our first evening, we contacted the front desk and advised them about a large open space in the corner of our shower (approximately inch separation between the two walls). It appeared caulk was missing and the edges were quite sharp. We also had two long brown hairs stuck to the ceramic tile in the shower as well as mold on the shower liner and ceiling. The front desk attendant asked if we would like someone to clean with a strong cleanser that evening. Since we were preparing for bed, we asked if the bathroom could have a thorough cleaning in the morning. When we arrived in our room on Saturday afternoon, the bathroom appeared to have a 'routine' cleaning since there was remaining dust on the glass shelves and spots on the mirror. Throughout our stay, we were never asked if we would like to change rooms.”

3 of 3 people found this review helpful.

Oct 5, 2006 by Anton from Moseley, VA
Overall Rating: 1
Cleanliness:[7] • Staff:[8] • Location:[6]

• I can not.
• Room service was horrible- room not what expected.

“N/A”

Jan 18, 2006 by Joe from Glen Allen, VA
Overall Rating: 7
Cleanliness:[6] • Staff:[4] • Location:[7]

• The room we stayed in had a tempurpedic memory foam mattress, which was very comfortable.
• Hallways were a little dingy (not overly so, just a little older I suppose).

“This hotel was very close to the interstate with easy access, but laid out in such a way that our room was not near the highway and we didn't notice any road noise. The bed was very comfortable, but the room seemed a little dark. I don't know if it was the lighting or what it might have been. It was a good fit for what we needed: a comfortable bed, clean room, and easy access to the highway.”

1 of 1 people found this review helpful.

Jan 18, 2006 by Lutricia from Chesapeake, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The staff was very friendly.
• The main restaurant was not open for dinner only the bar area where there was smoking.

“We enjoyed it. The restaurant being closed was my only complaint.”

Sep 14, 2005 by Jan from Black Mountain, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff attitudes, Interest in customers, cleanliness.
• There was no hot water Saturday night or Sunday morning, and we had to check out without having had a shower.

“The overall quality is typical of the Marriott Brand. However, there was a major problem with running hot water that affected the entire hotel. We reported the problem on Saturday night and were promised that it would be corrected by the next morning. It was not, and we were not happy with this outcome.”

Sep 9, 2005 by Shannon from Stafford, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was extremely helpful when we ran into a problem that Priceline wouldn't solve. They were great.
• The ice and vending were a long way away from our room. They should locate them centrally.

“This facility was gorgeous. They had a wonderful breakfast that you could have delivered to your room. The staff was friedly and very helpful. The pool was clean and inviting and there were lots of fresh towels available poolside, both indoor and outdoor. We had a wonderful time and felt really refreshed the next day.”

Aug 31, 2005 by Sue from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• One of the best hotel experiences I've had.

“Excellent location, friendly staff, room exceeded our expectations, you can't leave out the fact that it had the most comfortable bed ever. Late night drinks and food available after a long day and the breakfast buffet was also very good. There isn't one thing I would change about my visit except we wish we could have stayed longer.”

Aug 31, 2005 by Byron from Portsmouth, VA
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[10]

• Friendly staff and responsive staff
• They have been undergoing renovations for over a year

“This is a typical Mariott, all the amentties you could ask for, including a restaurant, a pub, and a cafe. Convienence is the biggest plus, this property is located under 5 minutes from Busch Gardens. Unfortunately or fortunately I guess they have been undergoing renovations for almost a year and the corridors to the rooms leave a great deal to be desired. Fortunately the lobby and main facilities are tastefully appointed along with spacious rooms. I recommend this hotel with its great customer service and full service facilities.”

Aug 30, 2005 by Manjeet from Monroe, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff.
• The sink in the hotel room was clogged.

“Overall we were more impressed by hotel for giving us such a good rate for the hotel. THANKS.”

Jul 1, 2005 by Debbie from Mansfield, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent Staff, Location & Room. A+++++
• Nothing, Would highly recommend!!!

“Very nice hotel. Staff excellent, Room very nice. Loved the beds, so, so comfortable. Very clean. Great indoor/outdoor pool. Can't say enough of how enjoyable our stay was at this hotel. Beautiful location!”

Jun 28, 2005 by Shawn from Sharpsburg, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• there were several people from the restaurant/bar who were very helpful and that makes a difference !!!

“I stayed at this hotel over 10 years ago, and it appeared to be more nicely decorated and appointed than it was then. Hope to stay there again perhaps around Christmas Time !Cheers !”

Jun 27, 2005 by Fenton from Edison, NJ
Overall Rating: 5
Cleanliness:[4] • Staff:[9] • Location:[7]

• It was close to Busch Gardens.
• The bed sagged in the middle. There were ants in the room.

“Overall it was a nice hotel but there were ants in the room. The ants got into our luggages. The bed had a sag in the middle. There was a large piece of plywood under the mattress for additional support but it didn't help.”

1 of 1 people found this review helpful.

Jun 22, 2005 by Deb from Winchester, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The concierge was helpful and the pool-side food service excellent!
• nothing

“The Williamsburg Marriott is very accessible to Colonial Williamsburg, Busch Gardens, and Water Country U.S.A. Our three children especially enjoyed the indoor-outdoor connected pool with hot tub. The pool-side food/drink service was nice after a hot day of sight-seeing. The lobby is well-appointed with fireplaces that are lit in the winter, and multiple seating arrangements for guests to gather. Our three nights were very quiet with none of the usual disturbances. Both of our recent stays have been enjoyable.”

Jun 22, 2005 by Domenic from Morrisville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was extremely helpful. Rooms were awesome.
• Nothing

“Best location to Busch Gardens. Staff was helpful with directions and restaurant recommendations. Rooms were awesome. Beds were the most comfortable ever. Pool was wonderful.”

Jun 22, 2005 by Jesse from Hollywood, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The room was spacious and the hotel staff were incredibly nice and helpful.

“We've stayed at a lot of nice hotels, but this one ranks near the top in terms of comfort and service.”

Jun 21, 2005 by Mike from Jackson, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and friendliness of staff

“Loved it. Easy to locate and close to everything we wanted to do.”

Jun 2, 2005 by Austin from Centreville, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and onsite bar/grill was great .
• Hotel is showing its age.

“Great lobby and amenities along with friendly and helpful staff.”

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Amenities at Marriott Williamsburg, Williamsburg

AM/FM Alarm Clock Air Conditioned Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron Maid Service

Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Secretarial Service Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Video Checkout Wake-up Service

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