Courtyard by Marriott Williamsburg

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User Reviews for Courtyard by Marriott Williamsburg, Williamsburg

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Jan 3, 2010 by Gary from Middletown,PA
Overall Rating: 8

• The staff was courteous and informative.
• Acoustics could be improved.

“It was well staffed. The needs of the guests were accommodated and the cleanliness was good. The beds were of high quality and provided a good nights sleep.”

Dec 30, 2009 by Jan from Rockaway,NJ
Overall Rating: 10

• Clean, quiet, friendly, and convenient.
• Heat hard to maintain but makes it warm easily.

“Would stay here again in a heartbeat.”

Dec 18, 2009 by Debbie from Greeneville,TN
Overall Rating: 8

• The bed and pillows were wonderful.
• Sodas were $2.00 for a 16-oz. bottle out of the machine.

“I had lived in Williamsburg for 24 years, so I knew the Marriott was a nice hotel. The rooms were comfortable; the king-sized bed was great for a hotel bed. Very pleasant experience. The hotel clerk was very friendly and knowledgeable about the area.”

Dec 10, 2009 by Jeff from Compton,MD
Overall Rating: 9

• The staff was great, very friendly and went out of their way to help in any way possible.
• The room was very small, the refrigerator was not very cold and there was no microwave.

“I enjoyed my stay, the staff was great and I would stay there again.”

Oct 26, 2009 by Jim Peace from Hixson,TN
Overall Rating: 8

• Its a Marriott.
• Met all of our expectations.

“Excellent value. Staff very helpful and knowledgeable. Enjoy our stay very much and room was clean and comfortable. What else do I need.”

Oct 21, 2009 by Donna from Barnegat,NJ
Overall Rating: 8

• Hot tub.
• Fire alarm went off on our last morning & none of the staff told anyone what happened. Had to stand outside in the cold/rain.

“We really like staying at this hotel. We travel every fall to Williamsburg, VA and this hotel is our favorite so far!”

Oct 18, 2009 by Jim from Rockville,MD
Overall Rating: 8

• Convenient location, non-smoking hotel.
• Small rooms, nothing special.

“The room was just okay. A little on the small side, couldn't get the luggage cart into the room. I expected something more for a 3-star hotel, but it was pretty much the same as the Quality Inn next door, a 2-star hotel. The only bright spot about this hotel is that it's all non-smoking, so there's no chance of getting a smoking room at a Marriott-owned hotel; whereas, it's possible to end up in a smoking room at some other hotel.”

Oct 5, 2009 by Judy from Derry,NH
Overall Rating: 9

• Clean rooms, quiet AC, nice friendly staff.
• No restaurant or bar.

“Great place to stay. I liked the location and an excellent restaurant is next door, just a quick walk. Quiet and comfortable hotel.”

Sep 18, 2009 by Donald from Frederick,MD
Overall Rating: 9

• Great staff - Super friendly and fast.
• Very tiny balcony! Width is fine, but only about 2 feet from door to railing.

“Well staffed in all areas with very friendly people who know what they are doing. Hotel offers a nice 24 hour store inside that has the usual snacks, drinks, and even bottles of wine!”

Sep 3, 2009 by Pete from Gastonia,NC
Overall Rating: 9

• I was very pleased with the hotel. Every thing was clean. We were well taken care of.
• The hallway to the pool has a little wear and tear. The towels were clean but smelled funny.

“We had a nice 4 day stay. Good side. We were very close to busch gardens and a short drive to all the other sites. Bad side. The towels had a smell of bleach mixed with burnt fabric. (in the dryer too long). The internet connect has a time limit. It rebooted before i could print my busch gardens tickets. Luckly BG's could look up the sale.”

Aug 20, 2009 by Rosaletta from Ronceverte,WV
Overall Rating: 10

• Friendly staff and clean great courtyard.

“Staff was great and kids loved it.”

Aug 8, 2009 by Kathleen from Pottstown,PA
Overall Rating: 9

• The hotel was 5 minutes from Busch Gardens.
• We liked everything.

“The hotel was very clean. The bed was super comfortable. The room had a refrigerator which was convenient. We at breakfast at the hotel restaurant and it was good.”

Aug 5, 2009 by from Waldorf,MD
Overall Rating: 10

• Close to attractions, friendly staff even though they refused to honor my request.

“Clean, very close to fast food and Busch Gardens, free internet, pleasant place to stay.”

Aug 3, 2009 by Erin from Mishawaka,IN
Overall Rating: 6

• The locations.
• The breakfast was very expensive and not much more than you get at most hotels complimentary.

“I think the location was great, but they really need to offer a breakfast bar in the morning. 7.95 is outrageous when you're offering scrambled eggs, cereal, bagels, and the like. Make yourselves more family friendly. The friendliest people we met were the ladies who cleaned our rooms. The people at the desk were not very helpful at all, so if you want advice on where to eat or good local places, as the maids as they are much better informed and quite pleasant in their demeanor.”

Jul 8, 2009 by Mark from Hanilton,OH
Overall Rating: 8

• Excellent location - very close to Busch Gardens and Water Country USA.

“Rooms were very clean and comfortable. Not the best at refreshing coffee, cups and towels.”

Jun 27, 2009 by Aneliya from Seaside Heights,NJ
Overall Rating: 10

• Excellent location and beautiful rooms.

“Hotel was excellent.”

Apr 23, 2009 by Sheri from Tonawanda,NY
Overall Rating: 9

• Very clean, friendly and accomadating.
• Breakfast would be nice if available even a continental which is nice to have something for children when they get up, breakfast quite expensive.

“The hotel was clean and very accommodating of extra things we needed staff friendly, it would be nice to have at least a continental breakfast or small things to purchase when traveling with children they are usually hungry early. Breakfast was very expensive and we did not purchase, we left the hotel, coffee was not filled/fresh. Overall the hotel was nice and we would return.”

Sep 2, 2008 by Kerry from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, close to Busch Gardens where we were headed.
• My wife wished they had had more fruit for her oatmeal.

“We had a great time, and the location was perfect. My family especially enjoyed the pool. It was just a great hotel.”

Aug 25, 2008 by Kevin from Huntersville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was clean and roomy, and it had a nice pool area.
• The breakfast was overpriced.

“Overall this was a fine hotel conveniently located close to Busch Gardens. The room was clean and roomy. The beds were comfortable. It also offered free internet access in the room and the lobby. My family and I would not hesitate to return.”

Aug 22, 2008 by Resa from Fredericksburg, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• I really was pleased with the customer service performance of the staff. I loved the decor of the hotel.
• I didn't really enjoy the mattress. It wasn't hard enough for what I' m accustomed to. Other than that, every thing was great.

“The hotel was located in a very convenient location to all of the places that we normally associate with. The staff was very pleasant and willing to help with anything service you may have needed.”

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Amenities at Courtyard by Marriott Williamsburg, Williamsburg

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Game Room Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Iron Maid Service Meeting/Banquet Facilities Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Wake-up Service Water Skiing

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