Wingate Inn Bwi Airport

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User Reviews for Wingate Inn Bwi Airport, Linthicum

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May 21, 2008 by D.L. from Silver Spring, MD
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[5]

• The rooms were decently sized and clean.
• The shuttle service was terrible. The front desk staff was slightly rude.

“In all, decent place to stay for a quick night or two. Not offensive in the least as far as visuals go. The free breakfast was barely edible. The shuttle service is spotty at best and the front desk staff seemed highly disorganized.”

May 20, 2008 by Kijana from Baltimore, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing, hated everything.
• I didnt like anything.

“The staff was horrible, insulting, unintelligent, and poorly trained.”

1 of 1 people found this review helpful.

Oct 3, 2007 by Susan from Ballwin, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Staff went overboard to be helpful on service. There was no problem; they just went the extra mile.
• Did not provide shuttle, but understand why.

“We enjoyed this hotel. It offered all the services we needed. I was traveling with my husband on his business trip (that was not an option above). From the breakfast, to the shuttle to train, to employees attitude was excellent. On the day we arrived we needed ice to put in our to go cups. As an employee was on her way out (off duty) she said oh Ill get that out of the kitchen. With her coat and handbag ready to go home she went into the kitchen and got ice. I know she doesn't get paid enough to do that; the company must have an excellent incentive and customer service program. Room was great, food was good, and overall we liked it.”

Sep 12, 2007 by Judy from West Chester, PA
Overall Rating: 3
Cleanliness:[9] • Staff:[3] • Location:[9]

• The breakfast was good and well-stocked. The room was clean and comfortable.
• (1) Missing remote control. (2) Replacement remote control didn't work right. (3) Major problems with shuttle service pickup.

“Our first impression was great. The lady at the front desk was very friendly and helpful (she was there on Saturday 9/9 around 2:30pm when we checked in, and Sunday when we checked out).The room itself was nice, although we were missing the remote for the TV. They brought one up, but it didn't work right. The room was clean, the bed comfortable and roomy. The problem was that we took the shuttle to the light rail to get to Camden Yards in Baltimore for the baseball game. No problem on the way there. On the way back, there were severe miscommunication problems. We were told to take the light rail to BWI and call from there to be picked up. We weren't told to go to the upper deck to be picked up. So even after 4 phone calls, it took 2 hours for us to get picked up. It wasn't until the 4th call that she finally understood where we were and sent the shuttle to pick us up. It was only a 4-min ride back to the hotel once we got picked up. If I'd known we were that close, I would have walked. We got home so late (12:30am) and got very little sleep that night. We had to order pizza in our room since everything was closed. It almost ruined the entire trip.”

Nov 17, 2006 by Audrey from Baltimore
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The vanilla chain tea at the complimentary breakfast bar.
• Not sure when I can get to go back.

“The decor is very new, modern and comfortable. The rooms and public areas are immaculately clean. The staff is a pleasure: genuinely friendly, efficient, and responsive. ”

Oct 19, 2006 by Steve-O from Wichita, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly staff
• Thin walls if you are a light sleeper

“Very friendly staff. Nice biz center with web capable PC's and printer by the front desk. Room was clean.”

May 24, 2006 by Bruce from Sugar Hill, NH
Overall Rating: 10
Staff:[10] • Location:[10]

• People were very helpful.
• Towels could be heavier.

“This is a great business person's hotel. It has a business center, exercise room and pool. It is convenient to the airport and within walking distance of several restaurants.”

May 24, 2006 by John from Buckhead, GA

Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient to BWI airport and free Internet.
• Did not provide free newspaper.

“Clean and conveniently located hotel that accommodates a frequent business traveler.”

0 of 1 people found this review helpful.

Amenities at Wingate Inn Bwi Airport, Linthicum

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock Adjoining Rooms Air Conditioned Audio Visual Equipment Breakfast Bus Parking Business Center Coffee Maker in Room Conference Facilities Connecting Rooms Continental Breakfast Copy Service Elevators Express Checkout Fitness Center or Spa Free Airport Shuttle Free Local Telephone Calls Free Newspaper Free Parking Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Heated Pool Ice Machine Indoor Pool

Iron Ironing Board Jacuzzi Laundry Service Laundry/Valet Services Meeting/Banquet Facilities Microwave Modem Lines in Room Modem in Room No Smoking Rooms/Facilities Over Sized Rooms Overhead Projector Parking Pool Recreational Vehicle Parking Refrigerator Safe Safe Deposit Box Security Sitting Area TV Remote Control Television with Cable Truck Parking Vending Machines Wake-up Service Wheel Chair Access

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