Hilton Garden Inn Bwi Airport

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User Reviews for Hilton Garden Inn Bwi Airport, Linthicum

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Jan 25, 2010 by Michael from Windsor Locks,CT
Overall Rating: 6

• Common areas nice & staff very friendly and helpful.
• My room was horrible.

“I arrived to the hotel and found it to be a good middle of the road property. I was pleasantly surprised with the quality of everything on first glance. However, when I arrived at my room, the problems began. My room never cooled to less than 74 degrees while the thermostat was set to 60 degrees. The beds were horrible, albeit this is their new and improved sleep system. I found the room to be subpar and will not stay at this property again unless forced.”

Nov 18, 2009 by Zahid from Vancouver,Canada
Overall Rating: 6

• Unaccommodating staff at check-in, bar hours not useful and the
  high-priced snacks.

“A reasonably good 2 star motel. The only good good thing was that we mistakingly boarded shuttle for another Hilton in the area as we had forgotten which we were booked. The shuttle driver was exceptionally helpful and used his phone to find out where we were booked and went out of the way to take us to this Linthicum one. Great guy. The hotel had very limited facilities and somewhat gaudy decor and there was some sort of food smell prevalent I do not know from where it was coming in as I did not see any restaurant.”

Oct 8, 2009 by Joel Dunphy from Columbia,IL
Overall Rating: 10

• Clean & neat.
• Location of elevators poor.

“New construction, and modern. Rooms well equipped and decorated.”

Sep 15, 2009 by Dona from Riverdale,NY
Overall Rating: 8

• Competent and knowledgeable front desk staff. Free internet. Refrigerator.
• Restaurant was too pricey.

“I had an awful time sleeping but I think it was just me as the room temperature was easy to adjust and I have stayed here before with wonderful results. I would stay again and it is my preferred hotel in the area.”

Aug 11, 2009 by Stacy from Owings Mills,MD
Overall Rating: 10

• The staff was extremely accommodating.
• Check out time.

“This hotel was clean affordable & friendly. Even down to the maid service.”

Aug 5, 2009 by Nancy from Kane,PA
Overall Rating: 10

• Excellent staff and great bedding.
• Parking not as empty over the weekend as would have been good.

“We ran into a problem not of the hotel's making. Someone had left the window open which we closed when we arrived and because of the carpet color, we didn't discover the floor was soaked until late at night and the hotel was full. When we told the staff the next morning, they were very concerned. They moved us to another room without hassle and the maintenance man we met in the elevator was great. If you happen to have a problem in this hotel, we are confident it would be fixed right away and the concern would have been there.”

Jul 24, 2009 by Lois from Springfield,IL
Overall Rating: 5

• Quiet and clean room
• Smell

“Hotel adequate. Had great shuttle service to airport and rooms were clean and quiet.”

Jul 22, 2009 by Jeff from Levittown,PA
Overall Rating: 8

• Clean &
  attractive.
• Pool seemed over run with kids and had poor hours.

“Nice place deverse staff. Good people doing a nice job. Hotel was well laid out and clean.”

Jun 5, 2009 by Diana from Sicklerville,NJ
Overall Rating: 10

• Cleanliness of room and customer service.
• Breakfast was expensive.

“My family and I came to Baltimore Inner Harbor for a short vacation, and loved the stay at the hotel. The kids loved the room and beds. The breakfast was expensive in the hotel, but there are many other places to eat besides the hotel restaurant. Also, the beds were extremely comfortable. Sheets and comfortable added to how comfortable the bed was.”

May 29, 2009 by Colleen from Ashburn,VA
Overall Rating: 10

• Very clean and updated. Just renovated. Convenient with restaurant in lobby. Great location. Beautiful rooms.
• Nothing. Maybe offer skinny pillows too.

“We were very impressed. I wasn't sure of what to expect because of the bidding. Better than what we expected.”

Apr 30, 2009 by Mike from Oakland,MD
Overall Rating: 5

• Hotel was clean and plenty of extras for the money.
• Don't expect too much from the transportation.

“Hotel was clean and nice. Heater/AC in the room was loud and annoying. Breakfast is not included and is a little pricey. However, there is a restaurant next door. My family and I went into Baltimore to catch an O's game. Instead of driving in we took the light rail to avoid parking fees and traffic. Big mistake. The train ride in was OK. The gentlemen and staff behind the desk tried to explain themselves, but never an apology. It was almost like they insinuated it was my fault. I will never stay there again. Total travel time from the game was about 2 hours.”

Mar 27, 2009 by Doug from Leonardtown,MD
Overall Rating: 9

• Exceptional clean.
• Breakfast did not come with the room.

“The hotel was easy to find, quick check in and had a knowledgeable staff.”

Mar 4, 2009 by Corey from Syracuse,NE
Overall Rating: 6

• Very clean, great little gym to work out in.
• No one would help me with getting an early breakfast.

“The staff would not help me in getting some breakfast. As I had to be at the airport at 0430 am. I had med's that I needed to take. Other hotel has helped me out. And because of that I will not stay at this hotel again. Sorry, a little customer service go's a long way.”

Aug 5, 2008 by Natalie from Hanover, MD
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• I felt like we had beyond what I had expected.
• Hotel was exactly what we needed, nothing wrong.

“We stayed just to get away for the weekend and it was perfect. There were plenty of brochures available for local attractions and staff was very helpful and friendly.”

Aug 1, 2008 by Sol from Jamesville, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Clean, convenient, good price!
• Walls are paper thin, can hear next-door neighbors easily.

“Easy location off the highway, economically priced for the quality, overall a good experience.”

Jul 31, 2008 by George from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Comfortable beds and flat screen TV.
• Pool was very small.

“What I expected for the price point. Clean rooms and nice staff. The lady that drove the shuttle to and from the airport was extremely engaging and nice.”

Jul 24, 2008 by Mary E. from Hobe Sound, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable beds, great shuttle service.
• First room A/C not working but they moved us immediately.

“I would highly recommend this hotel, we needed a place close by the airport, we returned our rental car, shuttle came immediately. Next morning we came downstairs for an early flight, shuttle there waiting and ready, had us to the airport in minutes and it was free! Beds were extremely comfortable, room very clean, bathroom spacious. First time staying at this hotel and we would definitely stay there again!”

May 16, 2008 by Dave from Biglerville, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and excellent service.
• Liked everything.

“Hotel was clean, well maintained. The staff was very good and polite. The rooms were clean and very nice. Great place to stay.”

Feb 4, 2008 by Mj from Upper Marlboro, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Friendly staff.
• Food order - wasn't complete twice, but it worked out.

“Nice location, friendly staff, room was good size.”

Jan 31, 2008 by Judith from Burlington, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Loved the bedding and the amenities in the bath.
• Nothing.

“I was pleasantly surprised. I loved that they had room service. It was convenient to BWI and dependable with the shuttle.”

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Amenities at Hilton Garden Inn Bwi Airport, Linthicum

AM/FM Alarm Clock Business Center Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Safe Deposit Box Shops/Commercial Services Television with Cable

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