Marriott Bwi

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User Reviews for Marriott Bwi, Baltimore

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May 24, 2008 by Michelin from Norfolk, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The quality of the room furniture, bedding and size of both bedroom and bath were exceptional.
• I have nothing to add here.

“The accommodations were outstanding. The room itself was incredibly spacious and beautifully appointed. We asked for extra pillows and the question was feather or foam? We had our feather pillows within minutes. Fabulous hotel!”

May 21, 2008 by Russell from Valley Stream, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• The bed.
• The curtains, didn't totally block out light.

“Very nice facility, nice pool area. Bed was very comfortable. A premium airport hotel.”

May 20, 2008 by James from Clarksburg, MD
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[6]

• Restaurant food was fresh and restaurant staff was friendly.
• Walls are too thin. Can hear every conversation from next room.

“Close to the airport and major freeways. Far from any shops or any restaurants. Hotel restaurants were pricey but quality was very good. Food was fresh. Hotel is fairly clean. Rooms need some updating. The shower was old. Bed started coming apart at base. Walls are so thin that every conversation could be heard from next door. Made it very difficult to get any sleep.”

Apr 23, 2008 by Jason from Rockbridge Baths, VA
Overall Rating: 5
Cleanliness:[7] • Staff:[2] • Location:[7]

• The beds were very comfortable and convenient to Baltimore's Inner Harbor Area.
• The staff was very rude at check in.

“It took them forever to decide which rooms to put us in and they had almost nothing to say to us. After assigning our rooms they tried to run my card again for incidentals. I'm not sure how much they were trying to put on it as it was declined when it was definitely not maxed out. One person in our party commented how nice the "motel" was and the guy at the check in desk corrected him that it was a "hotel," in a condescending tone of voice. The rooms were fairly nice, with the beds being a highlight. There was some molding that had come loose and the bathtub wasn't nasty dirty but looked like it could have been more thoroughly cleaned. When we returned to the motel that night our hallway was filled with a strong odor of an illegal substance, which was impossible to miss.”

Jan 24, 2008 by Karen from Slc, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• It was beautiful, clean and the atmosphere was great. The gift shop had was convenient and had everything I needed as a distressed traveler.
• When I checked in the clerk told me I was in the wrong hotel. The van driver told me I was in the right place.

“This hotel was beautiful and fabulous. The pool was amazing! I only wished they had sold bathing suits so I could have enjoyed the water. The sports bar/restaurant was a great atmosphere, however, the food was one of the worst I have ever had. Even the beer was warm. Overall, it was a great experience and I loved the Bath & Body Works aromatherapy products.”

Jan 2, 2008 by Arlene from High Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Far exceeded my expectations for comfort and quality.
• Liked everything.

“The accommodations were first class and the help was very helpful and pleasant.”

Dec 20, 2007 by John from Foxboro, MA
Overall Rating: 5
Cleanliness:[7] • Staff:[2] • Location:[7]

• Convenient to airport; restaurant open late.
• Unfriendly, cold staff.

“Staff cold and unfriendly. Did not make me feel welcome at all, particularly the front desk supervisor, David, upon checking in. I have stayed at the Marriott courtyard down the street in the past, and the staff there goes out of their way to be helpful. I can not say the same for this "3 star" full service Marriott that we stayed in this time. The price was good for this place, but Im sure we only got it because the hotel is in desperate need of a renovation. The room was nice enough, and the bed was comfortable, which I guess makes up for the unfriendly staff. Passed one Marriott employee in the hallway that did not say hello or ask how my stay is.”

Dec 2, 2007 by D from Foxboro, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The desk staff was wonderful.
• The bar needed more staff.

“Great bedding (I did not make it to the gym in the morning because I was too comfortable in the bed.) The desk staff is wonderful. I cut my hand. They got me the supplies (including a trash can for the y mess) and were very kind.”

Nov 27, 2007 by Tracy from Forest Hill, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They took us to airport and let us leave our car there.
• Vending machine area needed to be bigger.

“Great hotel for business or leisure travel. A great time saver and a stress saver for those flying into BWI.”

Nov 23, 2007 by Mary from Eighty Four, PA
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[10]

• Spacious room, great beds.
• Hairs in bathroom sink, dirty coffee cups, mildew in tub.

“Good value. More attention needs to be paid to housekeeping in bathroom. Great beds and bedding. Would stay here again, but prefer the Hilton next door.”

Oct 9, 2007 by Charles from Los Angeles, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[10]

• The friendly staff.
• The room service order was wrong and the movie system went out mid film.

“The hotel is well staffed and in general very nice. The room service was inefficient, although friendly. We ordered two items; both were delivered incorrectly. One we did not bother to change. The air conditioner in our room did not function well and the move system broke down when we had watched about an hour of a film. So, overall, we like the hotel, but there were too many unfortunate coincidences. The front desk staff is very nice.”

Oct 9, 2007 by Suzanne from Chesterfield, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The front desk personnel are very helpful and welcoming. I like the spacious lobby area with the open bar for meeting business clients.

“Great and the beds are definitely heavenly. One of my favorite hotels.”

Oct 5, 2007 by Gary from Griffin, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable quiet room.
• Nothing.

“All of the services and quality you would expect at a Marriott.”

Sep 19, 2007 by Rosann from Columbus, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very convenient to my granddaughter in Crofton, MD.
• The second floor view, especially from the elevator.

“Hotel is very close to BWI airport. Staff is knowledgeable of the surrounding areas and friendly.”

Sep 14, 2007 by Gary from Griffin, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Quiet rooms.
• Nothing.

“A typical Marriott with all of the normal amenities.”

Sep 9, 2007 by John from Lenexa, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• No hassle checking, efficient.
• It was fine.

“It was a good business stop.”

Sep 5, 2007 by Pete from Fairfax Station, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Outstanding fitness facility, pool, and Jacuzzi.
• Could not connect to internet, no free internet.

“Good location and great facilities for a three star.”

Sep 3, 2007 by Dean from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location from the BWI airport.
• It was all good.

“Clean rooms, good service, on time shuttle to the airport. What more can be said. I will stay again when in the area.”

Sep 1, 2007 by Crystal from Lithionia, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view.
• That you cant smoke by choice.

“There should be a smoking section.”

Aug 31, 2007 by Jeff from Severn, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Beautiful room better than other 3 star rooms I have stayed at.
• Nothing.

“The hotel was fantastic for a 3 star hotel had more of a 4 star feeling to it. The rooms were updated and roomy. My family and I had a terrific time.”

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Amenities at Marriott Bwi, Baltimore

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Bath Tub Business Center Childrens activities Coffee Maker in Room Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool

Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Video Checkout Wake-up Service