Best Western Inn Hershey

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User Reviews for Best Western Inn Hershey, Hershey

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Sep 14, 2008 by Steve from Mankato, MN
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• Staff was friendly and helpful.
• The floor in my room was never vacuumed the whole time I stayed.

“Friendly staff and a great location close to attractions. Located close to several decent restaurants. The daily room cleaning could have been better. I would stay again.”

1 of 1 people found this review helpful.

Sep 4, 2008 by Colleen from Garfield, NJ
Overall Rating: 7
Cleanliness:[5] • Location:[8]

• Its the Hershey Lodge - very nice in general.
• We had a horrible smell in our room.

“Everything was fine - except - we were extremely far away from the front desk and there was an awful smell in our room and did not go away and was so pungent it woke me several times during the night! We told the staff and they didn't do anything about it. But I love Hershey!”

Aug 14, 2008 by Lori from Northampton, PA
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[8]

• Close to my convention, pool looked nice.
• Did not empty garbage in timely fashion.

“Offer free breakfast but they could not keep up with the demand. They did not clean tables or empty garbage cans. The garbage can outside the lobby was always overflowing. The rooms were out dated and not very clean. The rooms are non smoking but they have no ashtrays available outside rooms so there are cigarette butts all over the place.”

Jul 29, 2008 by Jerry from Allentown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean and spacious with a lot of amenities.
• No small fridge.

“Friendly and safe. Hotel was noticeably clean in and out and rooms are spacious.”

Jul 26, 2008 by Tara from Carver, MD
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[9]

• The location and pool.
• Smell of rooms where moldy. Fridge was not working.

“Nice staff, hotel rooms could have been cleaner, found moldy tray of water under fridge. Great location for Hershey Park.”

Apr 9, 2008 by Joe from Ocean, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location, clean rooms with a fridge.
• No complaints.

“We only stayed here for one night. It's a 2 star so we didn't expect much. I thought it was a great location for where I wanted to be. Everything was fine with the room. I don't really have any complaints about this hotel. I wouldn't mind staying here again.”

Mar 31, 2008 by Scott from Pittsburgh, PA
Overall Rating: 2
Cleanliness:[4] • Staff:[1] • Location:[7]

• Location.
• Employee running the desk had no clue.

“I would say that this hotel would be an ok hotel.”

Aug 13, 2007 by Charles from Stevensville, MD
Overall Rating: 2
Cleanliness:[1] • Staff:[7] • Location:[8]

• The location was very good.
• The room was not cleaned at all and smelled of mold.

“I was very disappointed with the hotel. It did not live up to the three star rating.”

Jun 21, 2007 by Gary from Holland, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Great location.
• Wife was pathetically poor.

“Because of its location relative to all of the local attractions, this hotel was very popular with families. Great pool area! Room was typical motel style. Poor wife made checking email, etc. Nearly impossible in our room.”

Dec 12, 2006 by Wayne from Worcester, MA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[9]

• Location and price, and continental breakfast.
• The housekeeping service woke us up by knocking on the door at 7:45 am. Soap in shower was liquid dispenser.

“A nice clean efficient hotel without a lot of amenities. Very nice continental breakfast, close to Hershey park and attractions. You will need to dine out as there is no in house dining for meals.”

Sep 17, 2006 by Yuen F. from Westbury, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• Breakfast is very good!
• The bathroom is too small.

“Comfortable.”

Sep 7, 2006 by Loretta from Kennett Sq., PA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[8]

• No comment.
• They gave me a handicapped room that smelled of mildew.

“I was very up set with my room and feel I should receive my money back! The room smelled of mold so bad I could not breath. There was a rusty handicap handles on my toilet. If I could have stayed some where else I would have left. I checked in at 2:00. My room was not ready and no one mentioned a handicapped room to me. very upset with the room and the price.”