Best Western Patrick Henry Inn

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User Reviews for Best Western Patrick Henry Inn, Williamsburg

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Oct 12, 2009 by Frank from Cranford,NJ
Overall Rating: 6

• Location.
• Rundown.

“The room was clean but in need for repairs and updates.”

Oct 1, 2008 by Teresa
Overall Rating: 10

• Clean, friendly and
  nice breakfast.
• Everything was great.

“Wonderful!”

Sep 4, 2008 by Michael
Overall Rating: 10

• Great location, spacious and clean room, nice pool, will stay again.
• Entrance doors don't lock but it didn't bother me too much.

“The room was clean and comfortable, staff was helpful and friendly, the restaurant was very good, the pool was big and clean,
loved the location. Great all around, will
go back.”

Sep 4, 2008 by Shannon
Overall Rating: 4

• The location and pool that's it.
• They try to pressure you into taking a 90 minutes tour at the new resort next door.

“It was ok for the price. When we checked into our room they told us to go see someone to get a parking pass. Which it really wasn't for that. The hotel is old but walking distance to Colonel Williamsburg. The trash in the bathroom was full and there was coffee still in the coffeepot. Not real sure if the bathroom was even cleaned.”

Aug 18, 2008 by Mike from Richlands
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[5]

• The location.
• Finding dirty underwear in my room! The housekeeping at this hotel stinks!

“I can honestly say that my stay at this hotel ranks up there with some of my worst stays. Shortly after we checked into our rooms I found a bag filled with brown dirty, stinking underwear behind the refrigerator. I brought it to the attention of the assistant manager and all he said was sorry. Thanks! That is all the desk clerks could say also. I asked the assistant manager and the desk clerk to have all our linen changed in our room and he and the desk clerk assured me it would be done. When we returned to our room nothing had been changed and all I got once again is I'm sorry again go figure. The ground of the hotel was always dirty and I witnessed the same piece of trash in the exact same place in the middle of the floor for 2 and half days. The bathroom is like being in a coffin and there is no ventilation. The walls were all cracked and the furniture was all scratched. I was afraid to walk around in the room without slippers on. Needless to say if I go back to Williamsburg this will be the last place I stay. The house keeping of this hotel was awful. Several of the desk clerks were nice but overall the costumer service stinks.”

Jul 19, 2006 by David from Gainesville, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location, pet friendly.
• Dark.

“Good hotel for folks with animals. Clean, courteous staff. Some staff not aware of major landmarks.”

6 of 6 people found this review helpful.

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