Quality Inn Lord Paget

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User Reviews for Quality Inn Lord Paget, Williamsburg

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May 20, 2009 by Diane from Mt. Airy,MD
Overall Rating: 3

• It was quiet. The beds were surprisingly comfortable.
• The water temp in the shower went from scalding to freezing at random. The tub very slippery. The AC didn't work. Terrible towels.

“The people were nice, and the location was OK. The shower went from scalding to freezing at random and the tub was dangerously slippery. I had to call housekeeping to borrow a hairdryer. The towels were terrible-scratchy, small and ragged edges. I use better towels to dry my dog! The door keys kept deprogramming. In the course of a three day stay I had to walk over to the front lobby in the dark to get my keys reset three times. The grounds are very dark at night. The coffee maker in the room is a joke. I would not go back to this hotel, nor would I recommend it.”

May 27, 2008 by Kevin from Statesville, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Too small, bed was not comfortable, the water pressure was terrible, the room smelled.

“I would not recommend this hotel to anyone looking for a comfortable or good night's rest.”

May 11, 2008 by Natalie from Clearfield, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The location, and the grounds were beautiful, and well kept. Very peaceful!
• Room decor is a little outdated.

“This was an excellent stop on route to the coast. It was clean, staff was friendly, and the location was gorgeous. Excellent accommodations for the price!”

Apr 9, 2008 by Andy from Huntsville, AL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nice location, very good.
• Very tiny room, old A/C, no desk or table available.

“Rooms can be connected to accommodate families. Good continental breakfast. Would recommend.”

Feb 29, 2008 by Mc from Clinton, SC
Overall Rating: 10
Cleanliness:[8] • Staff:[7] • Location:[8]

• It was small but comfortable and we had no disturbances.
• The room was very small.

“The Quality Inn Lord Paget was surprisingly nice for the price that we paid, it was clean and comfortable and was in a nice location. There was a mini golf course, pool, and beautiful pond on sight not to mention that there were friendly ducks walking around. It was a truly genuine experience. I will certainly be back!”

Feb 26, 2008 by Jon from Falls Church, VA
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[9]

• The location.
• The responsiveness when the problem with the heat was mentioned should have been better.

“There was no heat in my room. I called to complain about it and the attendant said he would look into it and call me back. He never did. I called back again and he said he had made some adjustments to the heat and it should be getting better. It did not get better. I called back again and at 4AM a small space heater was finally delivered to the room. I only got about 2 hours of sleep which ruined my day at the conference that morning. The personnel should have been more responsive by giving me a different room or at least providing some additional blankets. I asked for a refund the next morning and was told that I only paid half price for the room anyway.”

Feb 20, 2008 by Jean-Philippe from Quantico, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Close to tourist sites.
• Staff not careful to details (dust in the room, batteries of remote)

“Very convenient for whoever wants to visit the historic triangle. Easy to find, affordable and located close to a very good Italian restaurant (AL's).”

Dec 14, 2007 by Laurie from Gettysburg, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean, good service, nice continental breakfast.
• The room was too small for two people.

“We have stayed here many times before. We always booked it ourselves by phone.”

Oct 12, 2007 by Roger from Ocean View, DE
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[9]

• Close to Williamsburg and Jamestown, good breakfast variety.
• Needs up dating in the rooms, pool very dirty and bugs.

“Short stay only, low price rooms very, very small.”

Oct 3, 2007 by Kevin from Yardley, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Brown water that smelled like sewage coming out of the sink and shower.

“My wife and daughter checked in late Saturday night and went to bed. I got up the next morning with intention to take a shower. Since the only color of water they offered was brownish yellow, I decided not to use my shower. It also had a raw sewage odor. The front desk was "shocked" (I guess it just turned that color over night) but they gave me a key to an "empty" room that we could shower in. The man who was toweling himself off in the second room didn't agree that the room was empty. Seeing his bare bottom before my first cup of coffee was not pleasant either. The front desk decided they would send a workman to escort me to the third room. At least this room was empty. However, I objected to the fact that the room had not been cleaned in days (dried out wash clothes standing up by themselves, lots of hair in sink and tub, dirty towels on the floor). However, they did have the beds made but I can not attest to the sheets cleanliness. When I asked for a refund I was told that we slept in the beds and therefore were not entitled to a refund. Obviously they don't believe that a usable shower is part of the entire hotel experience.”

Aug 13, 2007 by Nelson from Frederick, MD
Overall Rating: 7
Cleanliness:[9] • Staff:[8] •

• Cleanliness and helpful staff.
• Facility is obviously old A/c units couldn't handle heat.

“For the money, this hotel is a great value. The facility is showing its age in terms of infrastructure. AC couldn't quite handle the august heat. However, the staff was very friendly and the rooms were really clean. Whitest sheets Ive seen in a hotel! Would definitely use again and recommend to others.”

Jul 30, 2007 by Alicia from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel staffs are very accommodating. Lovely facility.

“The Lord Paget is a charming, clean, and unique hotel. The hotel is conveniently near James Town, Williamsburg, and York Town. It was absolutely repulsive to discover that our room was a smoking room at 1 am when two smoking rooms surrounding our room filled our room with smoke. Fortunately, hotel staff permitted a room change to a non-smoking room the following day. I definitely recommend the Lord Paget.”

Jul 17, 2007 by Jody from Silver Spring, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Internet pictures were great, but they werent pictures of this hotel.
• I've slept in cardboard boxes more comfortable. Id rather sleep in my car.

“This hotel is in much need of a total overhaul. The pool was out of service when we arrived and were told it would be fixed by next morning. The next evening we were told it would be open by 7pm, well it never opened it thunder stormed the next morning it was bright and sunny the pool still never opened. The only reason we had stayed was because the pool was supposed to be fixed. The internet pictures show rooms with colonial furnishings, I'd like to know where they were, my room hadn't been updated since 1970, and even the TV was an old tube set with a turn channel tuner. Wow-what a joke this was.”

Jul 10, 2007 by Christie from Salem, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[9]

• There was large pond with ducks & fishing and a nice porch to sit on.
• The breakfast was not that great and lobby was a little musty.

“We really enjoyed this hotel. The kids loved the pool and the duck pond on the property. They liked feeding the ducks and the turtles. There was a grassy area to play ball or frisky. The room was large and so was the bathroom. We also liked that we could pull up right to the door of our room. The area was slightly wooded and the all of the rooms have concrete/brick porches to sit on. We will likely use this hotel again. The only thing I would have liked to have was a hot tub.”

Jul 9, 2007 by Mike from Boyds, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Old but clean.
• No Restaurant.

“It has relatively clean and a big room while it's an old building. Overall, I like this Hotel and I enjoyed staying there with my family.”

Jul 5, 2007 by Mike from El Paso, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent service.
• More Towels.

“Beautiful Location, close to attractions and staff was outstanding.”

Jul 2, 2007 by Shelly from Elyria, OH
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[7]

• Nothing.
• Dirty, spiders, pool locked up at 4:00 P.M., air conditioning not adequate.

“I would never stay here again. There were spiders in the room, the air conditioning barely cooled the room. The pool had a padlock on it at 4:00 in the afternoon. There was no coffeemakers in the room and the coffeemaker at the hotel was broke.”

Jun 30, 2007 by Laura from Wooster, OH
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[7]

• Locate was good.
• Very out dated furnishings (from the 70s).

“Good location to Busch gardens. Breakfast was very average. Room was very outdated. Looked liked the 70s. Very disappointed. Glad only 1 night stay.”

Jun 23, 2007 by Dianna from Olney, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very clean.
• We were told we had a no smoking room as we had requested, but didn't receive it.

“This is an older hotel, but very charming. The grounds and pool were beautiful and well kept. Our only complaint was that we requested a no smoking room, and were told that we were in one, but the room smelled terribly of smoke and had ashtrays in it. There also was not a "no smoking" sign outside our door, as was present on several other doors.”

Jun 14, 2007 by Dan from Marysville, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• The setting was wonderful.

“The place was wonderful. The staff was helpful the room nice. The decor was very warm and homely. Would go back again.”

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