Springhill Suites Williamsburg

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User Reviews for Springhill Suites Williamsburg, Williamsburg

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Oct 15, 2009 by Sandra from Findlay,OH
Overall Rating: 10

• It was a nice and clean place, staff very helpful.

“We enjoyed our visit, and would come back again. Everyone was very helpful. The rooms were Great.”

Aug 30, 2009 by Cindy from Schnecksville,PA
Overall Rating: 9

• Clean with a very helpful, friendly staff. Very nice breakfast included.
• Need a few more luggage carts.

“The rooms were a nice size. The staff was very helpful and friendly. We would definitely stay here again.”

Aug 30, 2009 by Helen from Millsboro,DE
Overall Rating: 10

• Great room
  and
  comfy beds.

“We were very pleased with our stay here. The room was just like the picture we saw on the web site. The room was clean and the beds and pillows were very comfortable. We would stay here again.”

Jul 1, 2009 by David from Clarion,PA
Overall Rating: 9

• Great price for a wonderful room with a super breakfast
• Needs more elevators for amount of traffic

“The hotel was wonderful, with amenities that are not found at hotels with higher star ratings. The price was very reasonable, especially considering an indoor pool, frig and microwave, suite rooms, and a healthy filling continental breakfast. We would definitely consider staying here again and would use priceline again.”

Jun 28, 2009 by Chris from Centreville,VA
Overall Rating: 7

“The hotel as usual was what we expected. However, this time our room was a smaller room and the hotel maid service was very poor - they did not take out the garbage, they did not make one of the beds, and they took the coffee pot. We usually stay there when we go to Williamsburg and have in the past been very satisfied.”

Jun 9, 2009 by Jeremy from Pickens,SC
Overall Rating: 10

• The rooms were spacious and well appointed with amenities you actually use.

“The staff was outstanding, knowledgeable and helpful.”

Apr 9, 2009 by Amanda from Pulaski,VA
Overall Rating: 8

• Very nice rooms and pool. Beds were comfortable and pool always had extra towels.
• The breakfast was nice, but didn't provide enough food for all guest staying at hotel.

“Overall I really liked the hotel. The beds were comfortable, check out time was great(12pm), pool was very nice and always stocked with towels. The room was great size and very clean. The breakfast had a lot of different choices, but the food was not stocked for how many guest were staying there, it ran out fast. When ask to bring out more food, the person over the breakfast wasn't very nice or fast.”

Dec 8, 2008 by Monica from Provo,UT
Overall Rating: 9

• The room was pretty and inviting.
• The desk was not staffed well. We had to wait for someone to come every time we went there.

“The hotel is very nice both inside and out. It is clean and inviting. The only complaint was the lack of available staff at the desk.”

Nov 7, 2008 by
Overall Rating: 7

• I loved the rooms. They had a lot of space.
• The clean up crew constantly knocked on the door before it was check out!

“I loved the hotel. I just wish that the clean up crew would not be so eager to get in the room and clean especially if we do not check out that day.”

Sep 30, 2008 by James
Overall Rating: 9

• Location, breakfast, indoor pool, staff and
  size of room.
• The toilet seat fell off and bathroom seems unstable.

“This is exactly the type of hotel we wanted to stay in. It was relatively close to Busch Gardens which is were we went that next day. The hotel room size was extremely large, and had many excellent features. The indoor pool and hot tub were a nice treat, and it remained uncrowned the entire duration of our trip. The hotel staff was great and even recommended a very good place to eat. Overall, great experience, would recommend.
”

Aug 5, 2008 by Richard from Carrolltown, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• All the rooms were suites with extra sitting areas.
• Small indoor pool, and at the time the hot tub not working.

“Well maintained and quite location. Close to the major attractions. Nice staff and very comfortable.”

Aug 4, 2008 by Sharon from Goldsboro, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The size of the room was awesome. Why pay more money when this hotel met all expectations.

“Loved the overall size of the room, breakfast buffet was much better than other hotels. Room was big enough to hand two families with no problem. Very satisfied with the price of the room. Would definitely stay there again. P.S. Centrally located to amusement parks as well.”

Jul 23, 2008 by Lora from Kitty Hawk, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Worked pleasantly through a small problem with hotel.
• Hotel we moved to lobby and hallways were of lower grade/ room was great!

“Hotel was gracious and put up us in their adjoining hotel with an upgraded room. Great room! No hassles and complaints.”

Jul 19, 2008 by Kim from Miller Place, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[10]

• Location.
• Dirty, lazy housekeeping.

“The hotel was in a great location. Upon arrival I was told that I had a king room. I stated that we needed 2 queen beds as we were traveling with children. Front desk told me that nothing could be changed. We felt we could live with it for the night but when we opened the sofa to make the bed for the kids. The staff changed the mattress. Then we went to get into bed and we found hair in the sheets. My daughter also fell off the loose toilet seat and bruised her leg. There was mold in the tub. The refrigerator had such a terrible smell in it we could not use it. The hotel was just not what you would expect from Marriott. It was more in line with a Motel 6 which I would never stay in.”

Jul 14, 2008 by Karen from Warminster, PA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• Room was clean and breakfast was ample.
• The pool appeared to be dirty and the spa did not work.

“Overall, a great experience. Convenient central location, plenty of space in the room and nice amenities. Breakfast was rather chaotic on busy mornings and occasionally had to wait for coffee or other items but other than that, it was great.”

Jul 9, 2008 by Joe from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Breakfast buffet was excellent.
• The Jacuzzi was not working. The crowd at breakfast.

“Great location, comfortable bed, very reasonable price.”

Jun 16, 2008 by Jane from Georgetown Indiana
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was clean, fresh and completely dreamy.

“This was the best room I have ever stayed in. I have been traveling for 30 years, and the bed I slept in was the most comfortable ever! I have extreme allergies, and the room was so clean and odor free that I was completely comfortable. The staff was great. The wake up call was right on time. The internet access was superb. I have never written a review before, but I felt compelled to honor such a great experience. I was traveling with a school group and the students all raved about how nice their room was. We all stayed on the third floor. We were treated extremely well.”

Jun 8, 2008 by Carolyn from Minden, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean and upscale. Staff very helpful. Rooms immaculate.
• Nothing. We were very pleased.

“Would love to have stayed longer and would have planned to do so had we known how nice the accommodations would be.”

May 17, 2008 by Marc from Cheterfield, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Front desk manager was great! Helpful!
• We had to change rooms because of a teenager flooding a room on our floor.

“Great! Would go back again!”

May 3, 2008 by Marge from Newport, NH
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Suite was clean and spacious.
• The pool could have been cleaner.

“Overall it was an excellent experience. Both inside and outside of hotel was very clean and nicely decorated. The staff at the front desk were very nice and helpful. Location was excellent!”

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Amenities at Springhill Suites Williamsburg, Williamsburg

AM/FM Alarm Clock Air Conditioned Bath Tub Business Center City Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Checkout Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine Indoor Pool Iron Maid Service

Microwave News Stand Outdoor Parking Parking Phone with data port Phone with speaker Picnic Area/Tables Pool Radio Refrigerator Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Vending Machines Wake-up Service Wet Bar

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