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Holiday Inn York 3-star

2000 Loucks Road, York, PA

The Holiday Inn Holidome & Conference Center York is located at US Route 30 and Route 74, behind the West Manchester Mall.[more]

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User Reviews for Holiday Inn York, York

Average User Rating: 7.0
Overall user rating
Cleanliness:[7.5] • Staff:[7.5] • Location:[7.0]
Based on 246 user ratings

Jul 27, 2008 by Sean from Olmsted Falls, OH
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[6] • Location:[4]

  • USA Today provided.
  • Very dated, not clean, in poor condition.

“My bed stand had packets of pepper in it - was obviously never opened by hotel housekeeping. Handset next to bed was not the correct size -someone replaced it without looking and it wouldn't even hang up properly. Large section of tile missing from hallway going in to side door. Hallway carpet was not clean. Strange smell. Very dissatisfied with this being rated in the class it was in - unacceptable!”

Jun 8, 2008 by Kennedy from Glen Cove, NY
Overall Rating: 5 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[3]

  • Not going back.
  • Stated they were sold out, however had other empty rooms.

“Would not use this hotel chain again.”

Jun 5, 2008 by Jason from York, PA
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[7] • Location:[9]

  • Friendly staff.
  • Condition of the room.

“Non smoking room reeked of cigarettes. Window had no screen. No windows Vista instructions for joining the free wireless internet access.”

Jun 4, 2008 by Gerald from Media, PA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[9]

  • Common rooms attractive. Restaurant good. Staff nice & helpful.
  • No elevator. Room not cleaned. Restaurant expensive.

“This is a good place to stay for one night on the first floor. There are no elevators and full trash bags are left in the second floor halls for extended periods of time. My room was not cleaned. The bed was comfortable & heat & air are easily adjustable. If the price is right & the negatives don't bother you, go for it.”

Mar 17, 2008 by Ben from Germantown, MD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • The hotel was very clean, the staff was friendly, and it appeared to be a great place for kids.
  • There are two Holiday Inn's in York. We went to the other one first, so it was a little confusing.

“The hotel was very clean, the staff was friendly, and it appeared to be a great place for kids. We will look to stay there again next time we go through York County, PA.”

Mar 13, 2008 by Anna from Vineland, NJ
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Beautiful lobby; breakfast buffet; service; indoor pool.
  • Window over one area of pool cracked from one side to the other since the last time we stayed. Dangerous - needs to be replaced.

“We have stayed here several times and have always been pleased. Staff is friendly and efficient. Will stay here again.”

Mar 11, 2008 by Steve from Mechanicsburg, PA
Overall Rating: 8 Overall user rating
Cleanliness:[6] • Staff:[9] • Location:[6]

  • Room was spacious and well kept.
  • The pool area was not kept well and roof was leaking in various places.

“Great restaurant/lounge and good service from staff. Rooms were spacious and clean. Good pool/fun area for kids.”

Mar 7, 2008 by Sue from Bethel, MO
Overall Rating: 4 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[6]

  • Location.
  • Extremely strong chlorine smell, rowdy guests, broken down beds.

“We had a room next to the pool. The smell of chlorine in the room was overwhelming. The pool hours were not enforced and there was rowdy guest there late ea night. The beds were very broken down.”

Mar 5, 2008 by Julie from West Chester, PA
Overall Rating: 3 Overall user rating
Cleanliness:[4] • Staff:[6] • Location:[4]

  • Shower was nice our room had new mattresses. Our friend's room had gross old ones!
  • The indoor pool area is in an awful location. Too noisy, starting at 7 AM and not stopping till midnight.

“I've never been to a hotel like this before. All of the rooms had 2 entrances which surrounded the indoor pool/hot tub, gym, and ping pong area. The walls are not insulated so you can hear everything that's going on in the pool while you're trying to watch TV/sleep. We had to turn the TV volume up all the way and still couldn't hear! I wouldn't stay there again. Oh, and the humidity from the pool and hot tub is so extreme, all of the room windows are fogged up! just a really bad layout. Only good for families wanting to throw a child's birthday party for a cheap price!”

Feb 21, 2008 by Jean from York, PA
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[7]

  • I did not get the room that I was suppose to, but the staff did try to accommodate me on the next day.
  • The breakfast buffet was a joke, you could get better food at McDonalds.

“Again I must say that the breakfast buffet was about the worst one I had ever tried.”

Feb 21, 2008 by Ray from Royersford, PA
Overall Rating: 1 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[5]

  • Price.
  • Stained comforter.

“The staff was okay. However, they were overbooked and they put us in a room with only 1 full size bed and had no roll away. The bed comforter was stained. It was NOT a 3 star hotel.”

Feb 15, 2008 by Timothy from Tipp City, OH
Overall Rating: 3 Overall user rating
Cleanliness:[3] • Staff:[9] • Location:[2]

  • Restaurant closed early because they were "slow"

“Bad location, feel like cattle in the hotel, dirty part of town.”

Feb 11, 2008 by Laurie from Madera, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[6]

  • The beds were comfortable, rooms were clean and staff was extremely helpful.
  • It was a little difficult to find, but once we got the proper directions it was fine.

“Hotel was clean and comfortable. Towels were great! The staff was very helpful and even tried to find me super glue when I broke the heel of my shoe. I would definitely stay here again.”

Feb 2, 2008 by Roland from Baltimore, MD
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Away from home.
  • Maintenance towel bars falling ceiling paint falling.

“Overall very nice.”

Jan 30, 2008 by Lee from Herndon, VA
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • It was convenient for my business.
  • The room overlooked the pool, which was very loud and made the room smell of chlorine.

“The design of this aging hotel, with the rooms around a central courtyard pool, meant that the inside rooms were very noisy until the pool closed and smelled strongly of chlorine. The layout of the hallways and number of the rooms were the most confused that I have ever encountered. The pillows were so big and hard that I could not use them. The staff was friendly and everything was pleasant, but I can't fathom how this hotel could be rated 3 stars.”

Jan 28, 2008 by Julie from Annapolis, MD
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[6]

  • I liked the kids meals were included.
  • Hours for pool. We were out all day and wanted to relax at night but the pool was closing.

“Nice place for the kids. The mini golf was cute and entertained the boys.”

Jan 21, 2008 by Walter B. from Middletown, DE
Overall Rating: 1 Overall user rating
Cleanliness:[7] • Staff:[1] • Location:[6]

  • Hard to focus on the good.
  • From the moment my crew arrived it seemed to them that they were not welcome there!

“I believed it to have been an overall nice hotel, but when it is very obvious that you are not welcome to stay there, it's not good. I cancelled the remainder of my stay after one night. A stall member may say that she was following hotel policy, but from some of her statements she made to me and crew it seemed to be a little more.”

Dec 26, 2007 by Diana from Santa Barbara, CA
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[8] • Location:[5]

  • The mattress was comfortable.
  • The bathroom was unvested; room had no window to the outside, and stank.

“Downside: we had one of the rooms that faced the recreational area with the indoor pool, spa, etc. These rooms have no window to the real outside, so they are dark, have no access to fresh air, and the only way to cool the room was to use a fan which brought in moist, chlorine filled air. The bathroom had no vent, and the rooms stank of stale cigarettes and used bathrooms. The box springs had large, dark red and brown stains running down the sides looked like someone had been murdered there. The TV belonged in a museum. Upside: the mattress was comfortable. The bathroom was clean.”

Dec 22, 2007 by Nancy from Greenlawn, NY
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Location.
  • The heater was very noisy.

“This hotel for the price was convenient for my visit to York. The staff was friendly, and rooms were clean and well kept. I was woken many times by people walking and talking in the halls, and I had to turn off the heater since it was a very noisy unit. I would not say that it was a 3 star hotel, but rather a 2.5 compared to many others that I have stayed in.”

Dec 17, 2007 by Ed from Haddonfield, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • The hot tub on an icy day.
  • If room service was a little less costly, Id use it more.

“Excellent Holiday Inn. The sauna, pool and hot tub alone make it a nice stay. But the staff makes it a far better than average place.”

Amenities at Holiday Inn York, York

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • DVD Player
  • Desk with lamp
  • Email Service
  • Exercise Gym
  • FAX
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Modem Lines in Room
  • Multilingual
  • Outdoor Pool
  • Parking
  • Pets Allowed
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Satellite TV
  • Sauna
  • Secretarial Service
  • TV Remote Control
  • Television with Cable
  • Vending Machines
  • Wake-up Service
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