Holiday Inn York

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User Reviews for Holiday Inn York, York

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Oct 15, 2009 by Jamey from Russell,PA
Overall Rating: 5

• Convenient, basic room, good price through Priceline.
• On Saturday night, there was a party in the room next door and they kept us up most of the night.

“Good hotel. Definately worth the price.”

Aug 27, 2009 by Butch from Bethel,CT
Overall Rating: 9

• The staff was very friendly and accommodating.

“This is a very hassle-free hotel with friendly staff.”

Aug 26, 2009 by Emilie from Columbus,OH
Overall Rating: 9

• We particularly enjoyed the two pools and whirlpool
• My significant other missed having an in-room fridge

“More than met our expectations”

Aug 11, 2009 by Mercedes from New York,NY
Overall Rating: 7

• A better breakfast.
• Cleanness.

“I found a big spider web on top of the door. The breakfast is very poor.”

May 31, 2009 by from Warwick,RI
Overall Rating: 7

• Free breakfast for Priority Club members. Fluffy towels.
• Musty smelling room. Older, small TV.

“Nothing special here but hotel served its purpose for one night. Entire chain undergoing renovation but this one has not yet been upgraded. I would probably stay here again but would look elsewhere first.”

May 24, 2009 by Patty from York,PA
Overall Rating: 10

• Excellent location, attractive lobby, helpful and friendly staff.

“This was a perfect hotel for business or family reunions. The staff was very professional & helpful. The hotel was in a very convenient location, safe and away from busy traffic. The pool was very nice. I would stay in this hotel again. I would highly recommend this hotel to others.”

Oct 27, 2008 by Nikki from Carlisle
Overall Rating: 1
Cleanliness:[1] • Staff:[1] •

• There was nothing.
• Hated everything about it.

“The pool was cloudy with no water movement, the sauna was broken and the whirlpool was tepid at best and sorely in need water, the jets were spitting drops of water everywhere while trying to work. Also called holiday inn 800 number and was given no assistance at all. The staff was not friendly, for all of our complaining was given a $20.00 breakfast coupon which didn't even cover the cost of 2 breakfast buffets with coffee and a soda. There are no elevators; the hallways are dark and dingy. The whole experience was awful!”

Sep 18, 2008 by Kristi
Overall Rating: 9

• Staff was very friendly and helpful.
• Bathroom was not very clean.

“Excellent location and friendly staff. I would definitely stay there again.”

Sep 17, 2008 by Cindy
Overall Rating: 3

• Location.
• Room was dark , dirty and smelly.

“This hotel needs to be bulldozed down and start all over. it is a dump.”

Sep 8, 2008 by Krunal. from Bellevue, WA
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[2]

• Friendly staff.
• Not at all clean.

“I stayed there for a night with a family. The hotel just carries Holiday Inn name but doesn't have any sign of Holiday Inn quality. Hotel was really unclean and hallways were stinking. Toilet flush was leaking as well. Which was repaired by a service guy in 15 minutes. Overall, this could be at best 2 start hotel. No way this could be 3 star.”

Aug 21, 2008 by Mike from Alexandria, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[5]

• Inexpensive, free WiFi! Cute Putt-Putt and pool.
• A little far from highway and too far from our destination.

“Great value. It has free WiFi, and a indoor complex of Putt-Putt, pool, hot tub (which was out of order the first night we stayed) and an small exercise room. It's too far from Hershypark though, 45 minutes. If for some reason you need to stay in York, PA, I would recommend this hotel.”

Aug 18, 2008 by Ken from Bishopville, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Very quiet, clean, large rooms.
• Not easy to get to, lots of walking to get to your room.

“This was good value for the money; I would use this hotel again.”

Aug 17, 2008 by Dick from Mendon, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice welcoming cocktail hour with hors d'oeuvres.
• Under construction - even on the floor where my room was located.

“Good business hotel.”

Aug 14, 2008 by Twana from Brockton, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[10]

• I liked the cleanliness and spaciousness of the room.
• I did not like that the pool was only 4ft deep, and the box spring on the bed kept falling.

“I enjoyed that this hotel was close to a lot of attractions, as well as the size and cleanliness of the room. Unfortunately, our bed's box spring was broken and kept falling at night. However, the rest of the hotel seemed very well maintained and nice.”

Aug 13, 2008 by Joellyn from Warnerville, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[9]

• Superlative staff -- went 110% for anything I needed.
• Toilet overflowed, soaking bathroom and endangering bedroom; took 20 minutes to get anyone upstairs to fix it.

“The hotel has clearly been renovated and is in far better shape. I was very disturbed by the difficulty with the bathroom, which brought my rating down from excellent to good. They'd also do well to put in an elevator.”

Aug 12, 2008 by Crystal from Pickerington, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• This hotel was excellent. Had a nice restaurant and a lot of activities for my children. We really enjoyed the indoor pool and mini golf course.
• The only thing that I did not like was the rude housekeeper on the first day but after talking to her boss she was much nicer.

“Next time I am in town visiting this will be my first choice of hotels to stay at in York.”

Jul 28, 2008 by Gretchen from Fayetteville, PA
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[7]

• The restaurant staff tried hard.
• Maids only came when requested (and then showed up at about 7pm) and barely cleaned, then left 8 sets of sheets and wouldn't remove them from room.

“I would not recommend under any circumstances. The hotel staff could not have been less interested in customer service, mostly lip service. I have traveled extensively, both in the country and internationally and can say this was the single worst experience I have ever had in a brand-name hotel. Holiday Inn, never again.”

Jul 27, 2008 by Sean from Olmsted Falls, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[4]

• USA Today provided.
• Very dated, not clean, in poor condition.

“My bed stand had packets of pepper in it - was obviously never opened by hotel housekeeping. Handset next to bed was not the correct size -someone replaced it without looking and it wouldn't even hang up properly. Large section of tile missing from hallway going in to side door. Hallway carpet was not clean. Strange smell. Very dissatisfied with this being rated in the class it was in - unacceptable!”

Jun 8, 2008 by Kennedy from Glen Cove, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[3]

• Not going back.
• Stated they were sold out, however had other empty rooms.

“Would not use this hotel chain again.”

Jun 5, 2008 by Jason from York, PA
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[9]

• Friendly staff.
• Condition of the room.

“Non smoking room reeked of cigarettes. Window had no screen. No windows Vista instructions for joining the free wireless internet access.”

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Amenities at Holiday Inn York, York

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Connecting Rooms Copy Service DVD Player Desk with lamp Email Service Exercise Gym FAX Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual Outdoor Pool Parking Pets Allowed Pool Radio Restaurant Rollaway Beds Room Service Satellite TV Sauna Secretarial Service TV Remote Control Television with Cable Vending Machines Wake-up Service

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