Hilton Columbia [Columbia, MD]- Hotel Reviews - MyTravelGuide.com


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Hilton Columbia 3-star

5485 Twin Knolls Road, Columbia, MD

The newly renovated Hilton Columbia is situated in a park-like setting in the heart of Columbia between Washington, D.[more]

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User Reviews for Hilton Columbia, Columbia

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 1088 user ratings

Oct 23, 2009 by Loretta from Woodbine,MD
Overall Rating: 9 Overall user rating

  • It was a good price and conveniently located.
  • The restaurant closed rather early and there was no where to dine late.

“The hotel is old but was kept very nicely. The rooms were nice, the location is good and the pool looked nice even though I didn't have time to use it. There was also free internet access which is a plus! I had lunch with my stepdaughter at the restaurant the next day and it was very nice.”

Aug 24, 2009 by Janell from Hollidaysburg,PA
Overall Rating: 10 Overall user rating

  • The swimming pool temp was at 88 degrees and was a great location to the highways.
  • No continental breakfast available and we had to leave before the restraunt opened.

“Overall we were very satisfied and would go back again if in the area.”

Aug 24, 2009 by Joe from Owings Mills,MD
Overall Rating: 8 Overall user rating

  • Comfortable bed
  • Somewhat hard to find this hotel

“Slighlty older hotel. However it does have a resturant and a good staff. Beds are very comfortable.”

Aug 12, 2009 by Valerie from Hopwood,PA
Overall Rating: 10 Overall user rating

  • Everyone was very friendly and made sure everything was okay.
  • There was nothing that I didn't like.

“The hotel was a very nice hotel, very clean and a very good staff. We only stayed one night and didn't have a chance to use the pool or the resturant.”

Aug 5, 2009 by Jimm from Raleigh,NC
Overall Rating: 1 Overall user rating

  • Front Desk Staff was helpful.
  • The Hotel Rooms were not in line with the Brand name for this hotel.

“The room that they picked for us was worst then we could have got anywhere else. There was no phone connection enables even for room to room contact or to contact front desk also. Overall the experience was pathetic.”

Jul 17, 2009 by Deb from North Liberty,IA
Overall Rating: 9 Overall user rating

  • Friendly staff, good business room.

“Very convenient to interstate, shopping & restaraunts.”

Jul 2, 2009 by Micahel from Torrington,CT
Overall Rating: 9 Overall user rating

  • It was fairly quiet, though I think it was due to the fact it was an off weekend.
  • The room I got was next to the elevators and the door had a 1 space underneath.

“The hotel lobby is first class but the room I had was not up to par with some of the other Hiltons I've stayed at. I didn't find the furniture to be beyond that of a Holiday Inn.”

May 6, 2009 by Jim from Apex,NC
Overall Rating: 10 Overall user rating

  • Excellent, comfortable rooms and friendly, attentive staff.
  • Nothing to mention.

“I had stayed at a Red Roof Inn for the same price a few weeks ago and there is no comparison. Priceline provided a much better.”

Apr 28, 2009 by Mr. Walker from Taneytown,MD
Overall Rating: 9 Overall user rating

  • Job well done.
  • No out door activities and garbage needed to be picked up outside of hotel.

“Staff was responsive, it was a quiet stay, the breakfast was good and the two hour manager's cocktail/munchies were good.”

Mar 9, 2009 by Kristin
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[7] • Location:[1]

  • Wonderfully helpful and really understand customer service.
  • Flies, spiders, rats on the beds where you know the sheets haven't been changed, and an unhelpful general manager do not make for a positive experience.

“We experienced no ice melter on the sidewalks and parking lots (resulting in a slip and sprained ankle for one of us), flies (alive and dead) in our hotel rooms, a rat that had to be chased out of a hotel room, numerous spiders, dirty cups and plates every morning in Morgan's Restaurant despite bringing this to the attention of the hotel staff, dirty bathtubs with moldy caulking and ring around the tub, and shower faucets separating from the wall showing exposed pipes. Perhaps the worst was the one member of our group who went in the hot tub one night for an hour with a friend and had her swim wear dyed from dark purple to light pink as a result of the high levels of chlorine. Both she and her friend smelled chlorine on their skin for days afterward and her skin turned bright red from the irritation. The hotel offered to pay half the cost of a very expensive suit (she declined) and then proceeded to turn the case over to insurance. At present time, hotel insurance is attempting to deny the claim because they do not want to admit negligence (despite clear evidence they are at fault) and the trip is already over. I would not recommend this hotel at all. It is unhygienic and senior hotel management does not understand the meaning of customer service and the customer is always right!”

Jan 1, 2009 by Natalie from Eastchester,NY
Overall Rating: 9 Overall user rating

  • Near to our children's house - very nice rooms-clean - pleasant and helpful staff.
  • Did not have a place to get a quick bit to eat.

“Attractive and good size room - pleasant and helpful staff.”

Nov 21, 2008 by Natasha from Wheelersburg,OH
Overall Rating: 9 Overall user rating

  • It was very comfortable.
  • The climent controll.

“This hotel is very nice and the staff are very friendly. The rooms are clean and comfortable
I would recomend this place for anyone.”

Nov 12, 2008 by Deb from Cleveland,OH
Overall user rating

  • The room was very attractive and the beds awesome.
  • NA.

“Would definitely recommend this hotel to travelers visiting Baltimore, along with business travelers. The hotel was convenient, with a pleasant staff, acceptable hotel restaurant, a super comfortable rooms.

Oct 14, 2008 by Herb
Overall Rating: 7 Overall user rating

  • Distance from elevator.

“It was a good overnight stop. A bit off of the interstate but worth the drive. Manager addressed our issue immediately.

Sep 18, 2008 by Esther
Overall Rating: 7 Overall user rating

“It's the Hilton and it is what it is expected to be clean, fresh, good service quite and professional and friendly. And, of course it's in Columbia, Maryland (Howard County) where the resources are.”

Sep 14, 2008 by Jb from Mico, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great beds.
  • Bad food and poor service in the restaurant.

“Great place for a business traveler. Just don't eat at the hotel.”

Sep 10, 2008 by Jason from Windber, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Located in a nice neighborhood, very spacious rooms, really quiet.
  • The sign leading into the hotel is small and easily missed.

“The Hilton is located in a very nice, quiet neighborhood. The room was very spacious and quiet accommodating. The staff was friendly and answered all questions in a very polite manner. I would recommend staying at the Hilton in Columbia, MD.”

Sep 5, 2008 by Chris from Greenwich, CT
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • Swimming pool and exercise room.
  • Uneven floors in room - tripping hazard.

“The hotel is well located in a business park convenient to restaurants, shopping, and entertainment.”

Sep 3, 2008 by
Overall Rating: 3 Overall user rating

  • Very loud.

“I could not sleep at all. It was very loud right outside my door in the hallway. I did not enjoy my stay at this hotel.”

Aug 9, 2008 by Jody from Greensburg, PA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Clean, convenient.
  • Older furniture, bathroom grout.

“It was easy to find, clean, and the staff was quit friendly. Our stay was short and we didn't use many amenities.”

Amenities at Hilton Columbia, Columbia

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • VIP Rooms/Services
Hotel Representatives:

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