Hilton Columbia

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Apr 22, 2008 by Dave from Littleton, NH
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[4]

• Nice landscaping, friendly bellman.
• Chipping paint, dirty bathrooms, remote location, grumpy desk staff.

“Does not live up to the brand. All I could think of was "putting lipstick on a pig."”

Apr 9, 2008 by Seong-Min from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staffs were friendly.
• Too crowded - the hotel seems like to have lots of events - when we arrived it was hard to find a parking spot because of a party guest in the hotel.

“I liked the restaurant of the hotel. Moderate and friendly.”

Mar 30, 2008 by Chris from Greenwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Competent, courteous staff.

“Nice looking high rise hotel in country setting convenient to shopping, entertainment and many local office parks and other business locations.”

Mar 29, 2008 by Steve from Alamosa, CO
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great location for where I needed to be.
• Bathroom floor was sticky & grimy.

“The motel was located close to where I needed to be and also not far from the airport (20 minutes drive to BWI). The lobby & restaurant were very attractive & roomy. The room seemed fresh and clean, however I was very disappointed about the bathroom floor--It was sticky, with accumulated grime from insufficient cleaning. I expected more from a 3-star motel! However other than that I was pleased and will probably stay there again.”

Mar 28, 2008 by Steven N. from Springfield, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Friendly staff, clean rooms.
• Parking.

“Nice, clean hotel with indoor pool, friendly staff, clean rooms. Really had no complaints.”

Mar 20, 2008 by Deb from Hudson, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• Great hotel location and bargain.
• Restaurant food was awful and overpriced. Wait staff seemed inconvenienced to serve us.

“Have stayed here several times. If you avoid the restaurant, you'll be fine.”

Mar 19, 2008 by David from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, comfortable and quiet.
• No complaints!

“This was a pleasurable stop on the way from Massachusetts to North Carolina. The rooms are superbly arranged and equipped. We hope to stay here again!”

Mar 12, 2008 by Kathleen from Severn, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff exceedingly friendly.
• Not enough smoking rooms available, had to stay in a 2-bed room.

“Very attractive facilities, staff very friendly compared to a lot of my hotel visits, my expectations were met.”

Mar 7, 2008 by Dianne from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The pillows were excellent. Bed was very comfortable. Room was very clean.
• Unable to adjust heat/cooling.

“I was very pleased with my room. It was clean and inviting. The bed was very comfortable with down like comforter and pillows. I would certainly recommend the hotel.”

Feb 24, 2008 by Connie from Austin, TX
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[7]

• Rooms were clean and beds comfortable; Wall Street Journal available in the morning.
• Restaurant food was dreadful.

“The rooms are clean and quiet and the beds are comfortable. I was surprised to find that, at a Hilton, the bathroom were very Motel 6. (Fan comes on with the light.) Most disappointing: the restaurant and room service food was just awful, and the first night I was there, I had to call the order in twice-they lost the first one.”

Feb 22, 2008 by Larry from West Hills, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, cleanliness, very quiet, everything you expect and more.
• The window of my room opens into the lobby courtyard - perfect outside room.

“A great place to stay for business. Given the choice, would prefer a room that looks outside instead of one looking into the hotel lobby and courtyard - result in always closing the drapes. Love their cup size coffee maker (1 or 2 cups). Supplies coffee, regular and decafe, 3 different variety tea bags, sugar, but no non-dairy creamer (a small minus). Old fashion TV. A hotel of this caliber should have a newer HD or non-tube TV. Overall very pleasant stay.”

Feb 1, 2008 by Blanca from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I was treated exceptionally well by the people at the restaurant at breakfast, the only meal I had there.
• The heat took a long time to warm up and it was a very cold day and I was sick.

“Beautiful, upscale hotel hidden away from the hustle and bustle. Staying there made me feel special, like I was pampering myself. Getting it for a reasonable price was a big plus that put another smile on my face.”

Jan 24, 2008 by Wendy from Strongsville, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The pool was clean, staff was friendly.
• Room service food wasn't great and it was cold- ordered twice and still cold.

“Nice, clean, food not so great.”

Jan 21, 2008 by Meryl from Chatsworth, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Front desk staff friendly and helpful, room comfortable, good bed linens and pillows, Washington Post and WSJ available.
• Bathrooms too small, service at the restaurant slow, not near any place to eat for after-hours-meals.

“The restaurant didn't seem to have enough servers during breakfast. The hotel is well kept and has a very pretty lobby. The room was fine except the bathroom was very small; however, with the outside sink, it was fine. Water quality from the sink was undrinkable. In room coffee and Crabtree and Evelyn bath products a nice touch. I have stayed in many three-star hotels that are far worse than this, and I was pleasantly surprised. I have stayed in top hotels -- Four Seasons, Ritz Carlton, Caesar's Palace and Wynn in Vegas. I know a great hotel. This was a good three-star hotel.”

Jan 16, 2008 by Beth from Glen Mills, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Beds comfortable.
• Not enough coffee and phone line didn't work to batch out credit card machine for our business.

“Overall good experience.”

Jan 16, 2008 by Caroline from Stafford, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff helped with car when it broke down.
• restaurant was 2 expensive and spoke very little English

“Pleased over all for the price. Pool could have been warmer.”

Jan 10, 2008 by Evelyn from Summerville, SC
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[6]

• Hilton Honors Program.
• This trip was not up to the hotel or the chains normal performance.

“I had some problems this visit with heating/cooling equipment and communication with the housekeeping staff. When I complained, the front desk staff was prompt to respond and take care of the issues.”

Dec 31, 2007 by Brenda from Ellicott City, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff, attractive rooms & nice toiletries.
• Morgan's restaurant food could be improved.

“I would definitely stay here again. Very nice hotel, wonderful, helpful staff. The bedding was comfortable and the room was of a nice size. My son enjoyed the pool as well.”

Dec 28, 2007 by Brenda from Ellicott City, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Front desk personnel were very friendly & helpful.
• The food at Morgans (restaurant) could be better.

“I had a pleasant stay. Comfortable beds, good maid service, nice toiletries (Crabtree & Evelyn). I would stay here again.”

Dec 26, 2007 by Kathleen from Severn, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly accommodating staff, amenities and comfort.
• Cannot think of anything.

“Very attractive architecture in a convenient location, along with an upscale environment that makes you feels pampered as soon as you walk in the door.”

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Amenities at Hilton Columbia, Columbia

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services