Quality Inn and Suites Laurel

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User Reviews for Quality Inn and Suites Laurel, Laurel

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Sep 11, 2008 by Michael from Peabody, MA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] •

• Price & location, free WiFi.
• Breakfast was deeply standard. Place could use a refreshing.

“Good enough for the price. Free WiFi. Not located on/near highway but many chain restaurants nearby.”

Sep 10, 2008 by Tom from Billings, MT
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[10]

• Everything but noise control.
• Soundproofing is poor.

“Too noisy for decent sleep.”

Aug 27, 2008 by Henry from Bolivar, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Nice breakfast provided.
• Staff not that friendly.

“It was located in the downtown area. Was easy to get to the location we were visiting. Not very friendly but the room was clean and they provided breakfast prior to our leaving. Also liked that all was paid for prior to our even checking in.”

May 21, 2008 by Tim from Gainesville, FL
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Close to where I was going. Good price for the area.
• Staff was not very accommodating.

“They did eventually give my father a non-smoking room adjacent to our smoking room. One other annoyance. Several times during the stay we were bothered by a rhythmic thumping that shook the walls that was obviously of mechanical nature. It took 5 calls and a trip to the front desk to get anyone to even check on it. It turned out to be a compressor on an ice machine on the floor above. Overall, the hotel wasn't bad, but the desk staff were less than helpful.”

May 20, 2008 by Larry from Dover, DE
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location.
• No complaints.

“Very nice, relaxing and near stores & restaurants.”

May 20, 2008 by Anne from Aliso Viejo, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[4]

• Staff.
• View.

“The staff was extremely friendly and made sure that we had what we needed for our daughter.”

Apr 10, 2008 by Ken from Virginia Beach, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Rose the front desk clerk.
• The hotel infested with ants in the bed and the room need to purchase raid.

“Did not feel safe at hotel front desk clerk sleeping and the only person on duty at the hotel front door unlocked at the time. The room including the bed was infested with ants need to purchase raid to sleep. When these things were brought to the attention of the management I was treated very rudely and was made to feel the did not care. It cost almost $11 to wash and dry 1 load of clothes when told check he said the dryer was broke and had been for about a week.”

Apr 7, 2008 by Evan from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[5] • Location:[9]

• Adequate for all needs.
• Desk staff not attentive.

“This hotel is great if you are traveling to the laurel area. It was affordable, clean, and convenient. It offers many amenities, and for the most part the service was good. The only real problem is certain members of the desk staff were not attentive, and rude.”

Apr 2, 2008 by Chris from Gaithersburg, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff is exceptionally helpful.
• I was not told this was a smoking room. Had a problem falling asleep.

“Easily accessible from Marc station.”

Feb 15, 2008 by Amanda from Chicopee, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• It was in a convenient spot to restaurants, stores & Gas Stations.
• The bathroom ceiling could have used a coat of paint.

“The hotel staff was friendly. It was located in a convenient area, near everything you would need and more. The room we stayed in was huge and bathroom was just big enough for two people, but it still worked out just fine.”

Sep 13, 2007 by Laura from Rockville, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfortable, Spacious room.
• Room was hot when we arrived.

“Enjoyed our stay. Breakfast area was a little small and the pool was not open. Beds very comfortable. It has spacious room with small fridge & microwave. I would stay again.”

Jun 5, 2007 by Robert from Tallahassee, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[6]

• The hotel staff was friendly and helpful.
• It was to far off of i495.

“The hotel accommodated my needs for this trip. It was clean and the staff was friendly and helpful. Good price for the location. I would stay there again.”