Sheraton Columbia Hotel

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Oct 25, 2009 by E from Lake Placid,FL
Overall Rating: 2

• Internet access is $12.95/night per computer. No Fox news.

“Hotel charges $12.95/night for internet service. My wife was with me on this trip and had her Mac. She was unhappy because they wanted another $12.95/night for her to have access. Despite the fact that the Fox News channel has more viewers than all the other so-called news channels combined, this hotel seems to want to insist on providing only the state-sponsored so-called news channels like MSNBC,CNN, and HLN. We find this offensive and un-friendly to business.”

Sep 20, 2009 by E from Lake Placid,FL
Overall Rating: 3

• Poor choice of TV channels. $12.95 charge/day for Internet.

“Hotel is not a good choice for business travel. $12.95 per night charge for in-room Internet access. The room assigned was about a 400 hundred yard walk from the lobby. The selection of TV channels was the worst I have seen anywhere. Very few channels and to have only the left wing channels such as MSNBC, CNN and NBC and not have the Fox News Channel or the Fox Financial Channel.”

Aug 9, 2009 by Robert from Grovetown,GA
Overall Rating: 9

“Recently upgraded and remodeled. Staff was extremely helpful and pleasant. I will definitely come back.”

Aug 4, 2009 by Derek from Johnstown,PA
Overall Rating: 10

• Staff was super nice.

“Awesome hotel, staff was great, great location to nearby attractions. Very easy access from highway also.”

Jul 17, 2009 by Mark from Plano,TX
Overall Rating: 1

• Nothing.
• I left a full review on google. This was the worst hotel I have ever stayed at.

“1) No pad and paper next to phone in room for messages. Had to call Housekeeping... arrived 1 hours later.2) Telephone un-operational. Took 2 hours for fix.3) Desk telephone missing face plate... I did not know what buttons meant what. Took 1 hour to replace. (beyond 2 hours as noted above)4) Room layout wrong. I am in a handicapped room, but they placed the armoire in a location where I can not access nor open it. 5) For $160 a night... I expect glasses... not (cheap) plastic cups to drink from.6) Breakfast: Asked for buttered toast. Got toast, no butter, and butter was on ice... rock hard, Toast too cool.7) Internet is $12.95 per 24 hours. ??? Motel-6 is free!!! PUH-LEASE!8) No Fox News on TV... I am going through withrawl pangs.9) Bathtub is rusty.... Give me a break! I would prefer the Bates Motel!10) Room service "forgot" my breakfast.11) The maid changes my radio (daily) to a hispanic station. PLEASE!!!! Is ths for his/her entertainemnt, or my use?12) Room Service required 5 phone calls to get the hanging breakfast card for my door... then.. (see #10). They have now removed all hanging cards from my room. Apparently, one MUST call room serivce in the morning... one can not order "in advance" the night before.13) Yesterday's tray is still here... 27 hours later!!14) People who phoned me were placed diredctly into voice-mail... even though I was here in my room. Therefore I was unaware they called until I noticed the message light. ;-(15) Telephone system is completely down... I can not make nor recieve calls.... Can not tell when it will be up.16) Main desk is 1/4 mile from here... I am NOT walking over to ask about the phone system. DO NOT STAY HERE!!!!!!!!!!!!!!!!!!!!!!”

Jul 17, 2009 by Patrice from Pensacola,FL
Overall Rating: 8

• Very polite, helpful staff.
• The construction was distrubtive, but I am sure neccessary and will improve things overall.

“Overall it was a nice hotel and well located, Parking was free and convenient, but internet access was not. Staff was friendly, rooms were clean, but we were just passing through so did not take advantage of much.”

Jun 24, 2009 by Jim from Apex,NC
Overall Rating: 6

• The night concierge was extremely helpful.
• Getting to my room from the main desk was like a maze through a construction area.

“I was very disappointed with the hotel. My room was a great distance from the main desk and in what appeared to be old apartments that had been converted to rooms. The room appointments were average but the hallway was extremely noisy along with some machinery in a common area just a few feet down the hall. The ice machine never had any ice. The toilet usually did not flush on the first attempt. In addition, the day staff was cold and most unhelpful to a guest who arrived armed with my name and room number. I would not want to stay at the Columbia Sheraton again.”

Jun 8, 2009 by Tim from Wappingers Falls,NY
Overall Rating: 9

• Good location, nice views.
• Hot and cold water on wrong side, toilet seat broken.

“Believe hotel is in process of updating, some things were new and in good condition, others were not. Some updating could have been better done, but overall the hotel was nice, staff was very helpful. very nice setting, and got a great price on room through priceline.”

Apr 30, 2009 by Beth from Chambersburg,PA
Overall Rating: 5

• It was clean and comfortable.
• There were a lot of disturbances.

“The room was clean and comfortable. However, I was in a handicapped room, and the way the floor is sloped caused water to run everywhere, which was inconvenient. Also, there were a lot of disturbances coming from the lobby at night. There were people down there drinking and talking, and all of the noise carried up to my room, as late as 3AM. I complained repeatedly to the front desk and nothing was done. I would not stay in this hotel again unless that problem is fixed.”

Jan 26, 2009 by Stafford from Carrollton,TX
Overall Rating: 10

• The beds are very comfortable.

“The hotel was conveniently located and newly renovated. The room was very comfortable and I thoroughly enjoyed the Wi-Fi. I would stay here in the future without hesitation.”

Nov 12, 2008 by Melanie from North Huntingdon,PA
Overall Rating: 5

• The blankets and sheets on the bed were stiff.

“When we entered the room, the heat was on and it felt like a sauna. We had a difficult time controlling the temperature in the room. The sheets and blankets on the bed were stiff and hard. On both nights the people in the room next to us, were extremely loud and we had to turn on the TV to block them out.”

Nov 4, 2008 by Lisa
Overall Rating: 10

• Beautiful decor and most comfortable bed ever.
• Paint smell.

“We were extremely impressed with this hotel. The decor was pleasant and the bed was so comfortable!”

Sep 10, 2008 by Sherie from Jacksonville Beach, FL
Overall Rating: 5
Cleanliness:[1] • Staff:[4] • Location:[10]

• Renovations.

“This hotel is under going renovations and is a complete mess on the outside and the inside. Workmen are allowed to wander around inside the hotel, which makes for an unsafe environment. Thank goodness the hotel staff was very friendly. I would not stay at this hotel again, until the renovations are complete, which should be in March, 2009, according to the Manager.”

Sep 1, 2008 by Jayne from Vancouver, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[9]

• Location was excellent. Close to shopping, walking and work.
• It was difficult to find a close convenience/drug store. Gift shop was limited.

“The hotel was undergoing a face-lift reconstruction, but my room had been recently remodeled and was very comfortable.”

Aug 28, 2008 by Ron from East Meadow, NY
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[5]

• It was convenient for where I wanted to be and cheap.
• I did not like the construction vehicles and dumpster being emptied outside my room at 5:45 in the morning.

“Nice looking hotel. They should not put guests in rooms near where they are doing renovations. The construction vehicles arrived and the dumpster was removed at 5:45 in the morning which really ruined my stay. The walls are thin and you can hear everything that goes on in the hallways and surrounding rooms. Bring earplugs.”

Aug 22, 2008 by Mark from Hayward, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• In process of remodeling, most items are new.
• Until they finish remodeling, things are kind of in disarray.

“I'll definitely try to stay at this hotel again. I can see with the planned and on-going remodel, it will be a nice place to stay.”

Aug 17, 2008 by John from Denver, CO
Overall Rating: 5
Cleanliness:[1] • Staff:[5] • Location:[10]

• Room was nice and convenient to my business purpose.
• Hall floors were not clean and generally run down.

“I would avoid this hotel until their renovation in 100% complete.”

Aug 1, 2008 by Elicia from Birmingham, AL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was friendly.
• Our room was not easily accessible from the lobby.

“Very nice staff. We knew of only one route to our room. There were functions taking place that we often were trampling through to get to our room. We found another route the last day of our stay. Otherwise we enjoyed our stay.”

Jul 31, 2008 by Heather from Elkins, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location, beds, view.
• It was in the process of remodeling so there was some noise and our room had not been remodeled yet so the bathroom was very dated.

“Overall a great stay at a good price, it suited our needs just fine and the free parking in a covered parking garage was a plus.”

Jul 29, 2008 by Gary from Silver Spring, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very scenic (in the woods, next to a lake) and good brunch.
• No map of hotel when we checked in, so we got lost finding the room.

“It's conveniently located in Columbia near route 29 and a large mall. I stayed in it while visiting my daughter and the rooms are very nice. They were renovating so the landscape and ambiance in the building where I stayed was very disrupted; however, that is hopefully a temporary situation and will be finished soon.”

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Amenities at Sheraton Columbia Hotel, Columbia

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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