Comfort Suites at Laurel Lakes

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User Reviews for Comfort Suites at Laurel Lakes, Laurel

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Aug 18, 2009 by Yolanda from Laurel,MD
Overall Rating: 6

• location
• wall cracking. Need repairs and upgrades

“Alright for an overnight stay.Anything pass that?????NO”

Mar 23, 2009 by Sherry from Bethlehem,PA
Overall Rating: 8

• Convenient, roomy, good breakfast.
• Sofa sleeper worn out. Not enough pillows. No more available. Dirty towels removed, but no clean ones left.

“Clean and spacious. Good neighborhood. Farther away from Metro than expected. Many stores and restaurants in the area.”

Jul 31, 2008 by Nmah from Raleigh, NC
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• Good general location.
• Old building, dirty carpet from old usage.

“The hotel was okay in terms of number of beds, sleeping sofa and the continental breakfast; but was shocked to find that our son's crawling on the carpet turned to be a regret staying there. His white socks and shoes turned black from the dirt on the carpet which was a shocking revelation. The hotel management needs to shampoo the carpets once in a while.”

May 27, 2008 by Quianna from Upper Marlboro, MD
Overall Rating: 6
Cleanliness:[10] • Staff:[4] • Location:[10]

• Close to mall and had a pool.
• There was a rude security officer.

“The hotel was nice for the price and very convenient. Although, my sister and I had 3 rooms that were on a floor where there were lots of children. It seemed liked everyone on that floor was doing a hotel party/sleepover that weekend. Which is fine. The main problem I had was with a rude security officer constantly and persistently knocking on my room door and my sister's room door threatening to put us out in the wee hours soft the night. We are we asleep. This was utterly annoying.”

Apr 30, 2008 by Dwann from Burtonsville, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• There were bugs and fleas biting us all night.
• The bugs and fleas in the room.

“We had to use bug bite medicine for 3 days now, since bugs bit us all night in the room.”

Apr 25, 2008 by Eddie from Temple Hills, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was very clean and fresh towels.
• The indoor pool was not open.

“The hotel in general was very nice. I only stayed for one night I would return for another stay there.”

Apr 11, 2008 by Jamie from Okemos, MI
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[7]

• Good breakfast, newer decor, staff helpful when asked, quiet and secure location.
• Rooms on the small side, pool small, cold and open limited hours, staff slow to help/not friendly.

“The hotel was recently updated but rooms are small and relatively clean. Staff seemed overwhelmed but did respond to concerns when asked. Breakfast was generous and it is close to many good restaurants and stores. It's about 9 miles to the closest Metro or MARC station but there is free parking there. It's 30 minutes from BWI, 45 from Annapolis & Baltimore (in rush hr traffic) and about 8 Metro stops to the Mall in DC. The pool and spa are small. The pool is cold and is only open about 4 hours per day due to law requiring a lifeguard on duty.”

Mar 25, 2008 by Anna from Moneta, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Clean quiet, helpful staff, location good for me.
• Pool was tech. closed except for weekends and much smaller then appeared in photo.

“Pleasant stay, good value for the money.”

Mar 3, 2008 by Ron from Burtonsville, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nothing.
• Good.

“Nice and clean. Good location. Friendly people.”

Nov 29, 2007 by Lee from Springfield, MO
Overall Rating: 4
Cleanliness:[2] • Staff:[6] • Location:[5]

• The lobby and outside of hotel had been redone. Near lake to walk around.
• Our room looked like it was under renovation. The paint was chipped through out the room. One wall looked like they had removed a door &put dry wall.

“I have stayed in cleaner hotels. The rooms need to be completed (maybe this is their definition of complete).”

Sep 5, 2007 by Jeff from Crawford, WV
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Helpful staff. Good location. Attractive room and lobby. Nice tub and shower.
• First room was next to a loud, 4 am neighbor. Changing rooms no problem.

“If your business is in Laurel, the location is fine. Only ten minutes to Washington Beltway. There are lots of good places to eat nearby.”

May 27, 2007 by Mary from Lancaster, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• The lobby is extremely attractive and inviting as you enter the area.
• The elevators seem old and dirty.

“For my

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