Crowne Plaza Harrisburg

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User Reviews for Crowne Plaza Harrisburg, Harrisburg

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Sep 7, 2008 by Meg from Clarksville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• Location, walkable to business sites, cleanliness, kindness.
• Tuba convention.

“Great location, safe, clean, friendly.”

Aug 31, 2008 by Debra from Lancaster, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• The employees were all very helpful and courteous.
• The restaurant was very slow and pricey.

“The hotel was very accommodating. They got us a refrigerator for our room and everyone in the hotel was very friendly and extremely nice. Any employee we came in contact with was very nice and went out of their way to complement everyone in my group.”

Aug 23, 2008 by Chris from Queens Village, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• Convenient location off hwy. Friendly/helpful staff.
• Restaurant staff was friendly but food served cold and with a delay.

“The members of the valet parking staff were the most helpful, courteous, and friendly employees at the hotel. The hotel was very clean and very well kept. We would stay at this hotel again if we were visiting Harrisburg.”

Aug 22, 2008 by Genise from Fairfax, VA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• Looks much better than previously thought.
• Slow customer service.

“No soap. Air conditioner was blasting. Small room.”

Aug 21, 2008 by Eden from Littleton, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The staff was very helpful.
• There is a $20 a day valet parking fee that is not mentioned anywhere should be known.

“This hotel was very good but is in the heart of the city making it hard to walk around with the children as it is very close to some not so nice areas. Staff is wonderful if you talk to the right person. Would recommend for business travel not necessarily family but not bad if you can stick to eating at the hotel.”

Aug 21, 2008 by Nancy from Aliquippa, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean and friendly staff.
• The parking was bad, valet service and no spaces after 9 p.m.

“Overall, we had a pleasant experience. The hotel was nice and clean and staff friendly. The parking was the only drawback. Nice location too. Easy to walk to things in city.”

Aug 5, 2008 by Bill from marietta, Georgia
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[4]

• Carpet pattern.
• Horrible staff, no food service after 10:00.

“Horrible, bad attitude. Worthless/illiterate.”

Jul 29, 2008 by Kathy from Newtown, PA
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[4]

• The linens used on the bed.
• Room service ended early, no available food despite sports event and concert event in town.

“The hotel was over priced for the accommodations. I should have stayed out of the city.”

Jul 24, 2008 by Cleo from Edgewood, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very easy to get to from Highway.
• Parking was $18 a day.

“The hotel was very nice and seemed newly renovated. The pool is lovely too.”

Jul 21, 2008 by Stephanie F. from Valley Stream, NY
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[3]

• Elevators were old, vending machines didn't work, water pressure was low, forced to valet park for $18 a night, no self-park available, slippery floor.

“I would not recommend this hotel. The hotel was not 3 stars, the room was small, the water pressure was low, the vending machines weren't working, the elevators were old and took forever to come. Our bath tub was clogged up and the TV was disconnected when we arrived. Parking was a nightmare, only valet parking was available for an additional charge of $18 daily. The room was extra small and the surrounding area was not family friendly. The bathroom floor was slippery as if the cleaner used to not properly wiped off. I do not recommend this hotel. The pool was also under construction and we were told to walk down the street and use the Hilton's pool. Go elsewhere do not stay here. There wasn't a vent in the bathroom.”

Jul 21, 2008 by Amber from West Monroe, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• The staff was really nice, and I love the room.
• The parking was horrible. There was none available in the hotel garage so we had to park a couple blocks away and walk to our hotel.

“I really like the hotel, the parking was the only thing I had a problems with. We had to park down the road and walk, carrying all of our bags back to our hotel.”

Jul 17, 2008 by Richie from Howard Beach, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[2]

• Elevator was quick.
• You had to pay for parking $18 a day.

“Was not a 3 star, but maybe 1 star possibly 2. The location was dangerous if you walked two blocks east, don't go there. This hotel may be suitable for business travelers but not for families. Parking is a issue you have to pay $18 a day and give tips, so the actual cost is $20 a day depending on how many time you call for your car.”

Jul 17, 2008 by Scott from Chambersburg, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to all the nightlife.
• Room size was smaller than expected.

“Decent place to stay for Harrisburg's nightlife scene.”

Jul 17, 2008 by William from Odenton, MD
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• Convenient to Downtown.
• No convenient parking. Garage was full.

“My first impression of the hotel was great. It was easy to find and check-in was a breeze. A couple of problems did pop up after we were checked in. We had to go to the Hilton to use their pool and that walk through the Downtown streets in bathing suits with towels was a bit uncomfortable. The parking garage was full. We had to pay an additional $14 for overnight parking in the lot behind the hotel. The breakfast buffet on Sunday morning was a bit lacking in selection and the wait staff (at least ours) was very creepy. I felt like I was at the restaurant in the Bates motel. One good note. We had to get another remote for the TV and housekeeping showed up very quickly with a replacement.”

Jul 16, 2008 by Leanora from Cambria Heights, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location is convenient, we were able to do laundry, hotel is very clean.
• I did not like that we have to pay $18 per day for parking, luckily we found a parking around the corner.

“I would stay at the Crown Plaza again if I was ever in Harrisburg, the hotel is clean and workers were very helpful.”

Jul 12, 2008 by Timothy from Rochester, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Downtown location, various restaurants in area.
• Slow service in uncrowded restaurant, pool was unavailable.

“Old fashioned building with good personnel on staff, facilities could stand upgrade and upkeep improvements. Nice place to visit, but not for an extensive stay in my opinion.”

Jul 10, 2008 by Rob from Williamsville, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[7]

• The beds.
• It cost $18 a day to park.

“The pool was not open for the 2 days I was there. The printer did not work. It cost $18 a day to park. The hotel is downtown.”

May 30, 2008 by Chanel from Clifton Park, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[4]

• The room was clean.
• Unable to find parking around the hotel.

“Overall I was unhappy with my stay at the hotel. Due to the fact that we stayed here at intending to go in the indoor pool although we were not notified that it was under construction. Also it is very busy around the hotel and difficult to find parking, however they do offer valet parking for the hotel with a fee of $18 and it was filled both times we tried.”

May 1, 2008 by Abby from Lewisburg, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Top notch, friendly, warm, efficient, took care of every detail.
• Nothing.

“Absolutely amazing experience. I pulled into hotel, was greeted politely. I checked in and was greeted by the desk staff who checked me in rapidly, was polite, efficient and accommodated my needs, upgrading my room without charge to have a refrigerator. Called me in my room to make sure I was ok, that the temperature was right. The room was clean, lovely, the bed heavenly. I was put in a room conveniently placed near the elevator. After checkout, I still had time before a social meeting, and I was directed to the lounge where I was warmly and kindly taken care of and consistently asked if I needed anything, given a complimentary soda and food. I parked my car in the garage upon arriving and electronically summoned my car, but before doing so, was given an hour of free time as it was too early for me to leave the hotel. Someone made sure I had correct directions. The parking personnel were kind, friendly, and appropriate. Overall, highly recommended. Slept like a baby in comfort and taken care of.”

Mar 11, 2008 by Phil from Dallas, PA
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendly staff, nice décor.
• Rest. not open on Friday at 2pm, small rooms, extra fees.

“Although the staff was extremely courteous, the rest of the hotel does not live up to the rating. $18 per day extra for parking. restaurant not open at 2 pm on Friday. Good for business people, but would not recommend a family. Parking garage very courteous and dependable. Smallest king suite I ever saw.”

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Amenities at Crowne Plaza Harrisburg, Harrisburg

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub CD Player City Center Coffee Maker in Room Concierge Desk Copy Service Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Indoor Pool

Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Parking Phone with speaker Pool Porters Public Address System Radio Restaurant Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Vending Machines Wake-up Service