Turf Valley Resort

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User Reviews for Turf Valley Resort, Ellicott City

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Aug 26, 2009 by Rick from Fairfield,CT
Overall Rating: 10

• Beautiful surroundings

“Impressive, well laid out. Gorgeous grounds”

Jul 6, 2009 by Robert from Newark,DE
Overall Rating: 10

• Exceptional accommodations for the price.
• Room service left a dirty plate in the hall for 2 days.

“Overall great hotel and exceptional accommodation for the price.”

Jun 20, 2009 by Katie
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[8]

• Beautiful golf courses and outside.
• Like Motel 6 on the inside, unresponsive service, bad food, poorly maintained rooms.

“Our room was above the ballroom, music played so loud, our floor shook late into the night. Shower didn't drain properly, which they did fix the second day. Room was hot, muggy, and the AC set so it would not cool down. Brunch buffet was sub par, overcooked food that had sat too long, other items were empty and never replaced. No service to speak of. Our room (regular with two beds) had the look of an old Holiday Inn. Not what I was expecting from a four star resort.”

Jun 11, 2009 by Mark from North Fort Myers,FL
Overall Rating: 10

• Shuttle ambiance ,quiet, relaxing , top shelf room accommodations.
• More of the facilities could have been open but it was a Sunday & the next day was a Golf Tournament.

“Super location close to everything but far from hustle & bustle of route 40. Close to everything ! Superior location. Staff was exceptional! Only thing I could point out was very minor maintenance such as the odd wall paper seam joint showing. Gift shop was open but not staffed , again it was Sunday and it is adjacent to the front desk.”

Jan 4, 2009 by Amanda from Woodbridge, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great staff! The Sunday Brunch at Alexandra's amazing! Amazing spa services!
• No sports bar.

“The first time I came to Turf Valley with my husband, it was midsummer and the turf landscape was beautiful. The atmosphere was great, staff was all pleasant. There were 4 weddings taking place in the ballrooms and I was able to get a peak to check them out myself. The rooms were absolutely beautiful and the setups were great. I had a brief conversation with the manager at Alexandra's Restaurant and was really glad to know that her staff made sure I had a great time. Recently, we went back to the resort for the holidays and it was significantly quieter, but the atmosphere was still pleasant and my stay was again rewarding. Our couple's massage was fantastic. In regards to some criticism, I agree that the front lobby seating could be upgraded. Also, the heating did not turn on as quickly, and it was about 20 minutes after I checked in that I was comfortable with the room temperature. Other than that, I was very pleased with the resort!”

Nov 1, 2008 by Jay from Bridgeport,Oh
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything. The service, the room, and the food.
• Nothing!

“Hotel staff was very friendly and helpful. So much to do inside the building I was never bored. Food was awesome. Beds were nice and comfortable. Would Definitely come back to stay here!”

Oct 26, 2008 by kathy from ellicott city
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• We loved Alexandra's.
• The elevators were slow.

“I think this hotel is beautiful! We stayed for a weekend and the newly renovated rooms were AMAZING! The bed was so plush and comfortable. The room service was spectacular and the people at the front desk were so helpful, but the best part of our stay was our dining experience at Alexandra's. The staff was so warm and welcoming! The food was out of this world and the management team seemed to be on top of their game, it was very refreshing to stay in a hotel with such classy standards! We will be back! I can't wait to have the lamb and cream of crab soup again”

Oct 16, 2008 by Jane
Overall Rating: 10

• Really nice rooms, friendly staff and
  gorgeous golf course.
• Service in the restaurant was very slow (but food was good), no room service.

“Spacious and lovely rooms. Nice staff. Nice amenities. Gorgeous surroundings and golf course. Will definitely return.”

Aug 24, 2008 by Jonahan from Blairsville, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful and courteous to my mother who was confined to a wheelchair.
• There was nothing that we didn't like.

“This hotel was everything we expected and more.”

Aug 11, 2008 by Wlc from Dallastown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Get the Jr suite! Every one of them is lovely.
• NA.

“Have stayed in them before & would stay in them again. The AC blows directly on the bed so I am sleeping in an icy draft. The bed is uncomfortable. 2 stars at best.”

Jul 29, 2008 by Dan from Warminster, PA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Nice rooms. Nice people. Good food.
• Carpeting in lobby and restaurant needs replacing. Painting needed.

“Very nice place.”

Jul 2, 2008 by Lena from Lavale, MD
Overall Rating: 10

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