Holiday Inn Washington-Capitol [Washington, DC]- Hotel Reviews - MyTravelGuide.com


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Holiday Inn Washington-Capitol 3-star

550 C Street SW, Washington, DC

Welcome to the Holiday Inn Washington-Capitol, winner of the IHG 2007 Quality Excellence Award! We offer the ideal location for travelers coming to Washington, DC.[more]

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User Reviews for Holiday Inn Washington-Capitol, Washington

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.5]
Based on 212 user ratings

Sep 5, 2008 by Maria from West Belmar, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location was the best, could walk to DC sites.
  • Construction in parking garage, jackhammer noise all day.

“Check in time was 3pm but we arrived at 9am and were able to check into the room. Staff was very helpful. Parking garage under hotel was clean & convenient. Location of this hotel was perfect for us, as we preferred to walk to museums & monuments. There was a Metro stop around the block also.”

Sep 3, 2008 by Gail F. from Muskego, WY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Fabulous location - 1/2 block from Metro, 1 block from Smithsonian Air & Space Museum.
  • Isolated as far as other dining choices.

“I would recommend this hotel for it's location. The hotel was within walking distance of all of the Mall attractions. We took the Metro from Ronald Reagan National Airport which was extremely convenient. It was $1.35 per person on the Metro versus $20.00 cab fare - and the Metro is 1/2 block away. The proximity to the Metro made getting to other areas very easy. We were able to get to other eating establishments quite easily on the Metro, since there isn't a whole lot to choose from near the hotel. We did find a great pub called My Brother's Place on 2nd street, just off the mall. Good food and reasonable prices.”

Aug 21, 2008 by Angela from Everett, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I was pleasantly surprised at just how nice, clean and room this hotel was. The staff was very friendly and helpful. Close to everything!
  • I wish they had a hotel shuttle.

“This is the ideal place to stay with children (or without). We needed two rooms with our five children (ages 7 to 17) and were surprised at how roomy each room was. The beds were comfortable; the room was very clean. Room service and check-in and out were easy, quick and courteous. The rooftop pool was especially beautiful at night in the starlight and the children loved it! There were many families there. The younger children could eat meals for free in the restaurant which I worried would not be that good. However, the restaurants were actually quite good. We also had a refrigerator in our room which was helpful. Everything was within walking distance to all the historical sites which was perfect for us. It is a lot of walking anyway at the mall, so this was helpful. A hotel shuttle would have been more helpful, but for what we got, I can't complain. I would definitely stay here again. It's made me think again about all the Holiday Inns!”

Aug 17, 2008 by Arneo from Riverside, CA
Overall Rating: 5 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[4]

  • The front desk staff was fairly friendly and polite but was missing that sense of warmth and welcome.
  • No map posted with the bus route numbers. There's enough info for the metro rail lines.

“The odor lingered in the room. The access route to the parking garage was very narrow and it was difficult to pull out of a parking space because there was room only for 1 vehicle lane and vehicles were double parked.”

Aug 16, 2008 by Tom from Newark, DE
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[5] • Location:[8]

  • The location to area attractions was convenient.
  • Food was lousy. Had to go up town for a decent meal. And that was expensive.

“The hotel was an average rating. Parking was high. Recommend garage parking across the street for half the price. Area attractions were a short 2 block walk. Hotel was kept clean and neat.”

Aug 15, 2008 by Lisa from Raleigh, NC
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The bedding was very comfortable.
  • The room was very small and the pool was not heated.

“The hotel was in a great location, close to all the museums. The restaurant was quite nice, the food was good. I could not get a smoking room. Would not stay there again.”

Aug 13, 2008 by Jim from Defiance, OH
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Spacious bathroom, comfortable bed, rooftop pool very relaxing.
  • Signage outside hotel not very good.

“Pleasant for 1 or 2 nights, clean, and comfortable.”

Aug 2, 2008 by Terry from Hemet, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Very clean, very well located to Capitol mall and metro.
  • The lobby needs a little attention, new furniture.

“We were very pleased with the room and services of the hotel staff. I would recommend to anyone visiting for leisure or business.”

Jul 10, 2008 by John from East Greenwich, RI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean, modern, great location.
  • I liked everything at this hotel.

“This hotel surpassed my expectations. It was a very nice hotel and reasonably priced. Best of all, walking distance to the National Mall attractions.”

Jul 9, 2008 by Karmen from Nyack, NY
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[2] • Location:[6]

  • Front desk was very helpful.
  • Food service very poor, small rooms.

“The double bed rooms are very small. We were only a few walking blocks away and this was nice. The pool is on the roof and can only be accessed by walking up steep stairs. It is small. And kids eat for free - but they harassed us about buying larger meals (parents) and gave poor service when we wanted something smaller. We did not appreciate this.”

Jun 9, 2008 by Debra from Clintonville, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Easy to get to local sites. Many food choices and Starbucks available. Good room service food.
  • Train tracks outside our room was distracting.

“The hotel was very clean, staff was helpful and friendly. Dining choices were excellent, pool was nice. Bar and computer room facilities were great for business traveler and also for families to print boarding passes. No WiFi available in the rooms however, only a cable hookup. No microwave in the room.”

May 23, 2008 by Sandy from Elizabethtown, KY
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Location:[10]

  • The hotel staff was very helpful in anything that you wanted, The music in the bar was great, and the bartenders, I would have to say were the best.
  • I can't think of a thing!

“The location is great, and the rates are also great. The staff go out of their way to make your stay as comfortable as possible.”

Apr 27, 2008 by Gina from Oceanside, NY
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[5]

  • The location in reference to the museums and monuments was excellent.
  • Too noisy, not a great neighborhood safety wise, staff was not overly helpful.

“The hotel was bare bones as far as staff goes. We had to wait 15 minutes to get the bellhop to bring in our bags. Check in was at 300pm and not a minute sooner, which was inconvenient. There was no valet, so you had to park your own car in a parking garage for $25 a day. The only positive things can say is that the food was good and moderately priced at both restaurants in the hotel, and the location was great if you wanted to walk to the sights, such as the Capitol and the museums.”

Apr 19, 2008 by Joe from West Palm Beach, FL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Free internet access.
  • Price was still expensive.

“This hotel was above average for a Holiday Inn. I was visiting the week the Pope was in town. The room, lobby and restaurant areas were all clean, although you can't expect to find the same level of interior as in a Hilton, Hyatt or Marriott. The bathroom had tile, not granite or marble, there were no glasses, only plastic cups, etc. However, it did exceed my expectations for a Holiday Inn. I stayed in the Hilton Embassy Row about a week and half earlier which is listed as 4 star hotel and there was a problem with the water, ongoing construction and inadequate air conditioning. I'd gladly stay in this 3 star Holiday Inn over the so-called 4-Star Hilton Embassy Row any day of the week.”

Apr 16, 2008 by Sue from Cortland, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Staff very helpful and pleasant, rooms clean and nice.
  • Valet parking would be a plus.

“The hotel did not look as luxurious from the outside and the lobby, so I was surprised that the rooms were so nice. The staff was friendly and helpful. Very family oriented hotel, so a lot of busy action.”

Apr 10, 2008 by Laura from Naples, FL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location.
  • Parking garage confusing.

“Would definitely recommend as a place to stay and if we ever get a chance to return to D.C. we will stay here again. Location to entire Mall Area and Metro, bus and taxi service was perfect. Staff friendly, hotel clean, rooms clean and comfortable.”

Apr 3, 2008 by Jenise from Miami, FL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Location to sights, easy access to subway, tour info in lobby.
  • Room rate could have been better.

“One of the best hotel locations for access to the mall area of DC. The close subway access made other areas easy to get to. The hotel was well kept and clean. The staff was always helpful.”

Apr 2, 2008 by Josh from Laureldale, PA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The location was central to the areas I wanted to visit.
  • That I was required to pay for parking in addition to the room cost.

“Overall the hotel was a great experience, me and my traveling buddy enjoyed everything down to the scent of the soap in the bathroom. The only problem I had with the hotel was the additional cost of the parking. I feel that being a hotel guest the parking should be included in my stay, or offered for a discounted rate then public parking.”

Mar 27, 2008 by Paul from Nokesville, VA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • All aspects of the hotel very good and for the price I would do it again soon.
  • We had to have maintenance come up and make an adjustment of the shower for heat but were done quickly without having to move.

“The Holiday Inn Capitol - Washington DC in Washington, DC was a great place to stay for a getaway weekend with my wife. On short notice we were able to book a very clean and spacious comfortable room with a lobby very large and nicely decorated looking out into a courtyard. Though we did not eat at the hotel we did consider it and mostly will next time we stay there. Additional things we liked, very close to a main Metro hub, walking distance to museums, Starbucks next door, separate desk for travel help, and very pleasant staff.”

Mar 24, 2008 by Sue from Hopkinton, MA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • The location was excellent and the price was good.
  • The restaurant was okay, but not exceptional. They did not have many wait staff so service was slow.

“For the price, this was a good hotel. The location is 1 1/2 blocks from the Air and Space Museum and comfortable walking distance to many other museums. You can also pick up a trolley to ride around to all the other sites of Washington from the Air and Space Museum, which was perfect.”

Amenities at Holiday Inn Washington-Capitol, Washington

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • Email Service
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Newspaper
  • Gift Shop
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Multilingual
  • News Stand
  • Outdoor Pool
  • Parking
  • Phone with speaker
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Secretarial Service
  • Security
  • Sprinklers In Rooms
  • TV Remote Control
  • Turndown Service
  • Video Checkout
  • Wake-up Service
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