Grand Hyatt Washington

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User Reviews for Grand Hyatt Washington, Washington

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Jan 27, 2010 by Laurie from Martinsville,NJ
Overall Rating: 10

• The staff at reception!

“We had a really nice stay at the Grand Hyatt DC. Staff was very friendly and helpful. Room was clean and well-kept.”

Dec 7, 2009 by Julie from Kalamazoo,MI
Overall Rating: 9

• Metro is connected to the hotel so you don't have to walk outside.

“Great location, nice, clean and perfect for the business traveler.”

Nov 25, 2009 by Julia from Frederick,MD
Overall Rating: 9

• The accommodations were wonderful! I wish I could have stayed longer.
• The room was clean and beautiful but the ice bucket had stagnate water in it.

“I highly recommend this hotel. I had a wonderful stay and I wish I could have stayed longer. I will definitely be staying at this hotel in the future.”

Nov 9, 2009 by Matt from Somerville,MA
Overall Rating: 10

• Location was great!
• Had to pay extra for gym and pool.

“This hotel was priced great for our weekend trip. All the amenities of a Hyatt were observed, except for the extra price for use of the gym.”

Oct 17, 2009 by Jim from Bend,OR
Overall Rating: 9

• Good location & very nice, clean.
• No automatic checkout receipt slipped under door.

“I like it & stay there about once a year.”

Sep 24, 2009 by Dawn from Waterbury,CT
Overall Rating: 8

• Fantastic staff, clean, and great location. Convenient to Metro.
• The AC needs updating.

“Loved this hotel. Would definitely stay again. Very convenient location. Excellent staff. Friendly, helpful and professional.”

Sep 21, 2009 by George from Butler,PA
Overall Rating: 10

• The service was excellent and the rooms were clean.
• It was in Washington, D.C. It deserves a better city.

“The hotel met all expectations. It was centrally located to downtown Washington, D.C.”

Sep 17, 2009 by Brendan from Palmerton,PA
Overall Rating: 10

• It was nice clean and people were very friendly.

“The respect you get when you walk in says it all. Of what kind of hotel it is.”

Sep 8, 2009 by Evan from Indianapolis,IN
Overall Rating: 10

• I loved the modern appeal and atmosphere. Will visit again.
• I don't recall anything.

“The Grand Hyatt is a top hotel in the D.C. area. It was very contemporary/modern, but comfortable as well. My wife and I loved it and will travel back to the Hyatt again.”

Sep 8, 2009 by Kristie from Vero Beach,FL
Overall Rating: 10

• It was conveniently located in the heart of DC. Able to walk everywhere.

“Everyone was friendly at the hotel and helpful. They allowed us to have early check-in and late check-out. We had a wonderful time.”

Jul 15, 2009 by Dave from Baltimore,MD
Overall Rating: 1

• Location.
• Not having a room when I arrived.

“For the first time in my life, I reserved a room and when I went to check in was told they did not have one for me. Infuriating. Especially late at night when all you want to do is go to sleep.”

Jul 12, 2009 by Dennis from Raleigh,NC
Overall Rating: 9

• Provided all the services needed by a business traveler with class and quality .
• Nothing.

“Excellent hotel for the business traveler. It provides all the business amenities and an excellent place to meet with associates and/or customers.”

Jul 1, 2009 by Ricky from Gettysburg,PA
Overall Rating: 4

• Location.
• No free amenities.

“For a nice hotel, they really do a good job of cheapening the whole experience. Didn't go the extra mile at all. No free wifi. No parking of any sort. The TV looked about 15 years old. The staff was mediocre. The restaurant 'Cure' was horrid. Wouldn't stay there again.”

Jun 5, 2009 by Rose from Melbourne,FL
Overall Rating: 10

• Location.
• Expensive breakfast buffet.

“Great Hotel - thank you so much to everyone.”

May 31, 2009 by Ajume from Boulder,CO
Overall Rating: 9

• The location was superb and the services were excellent.

“Excellent hotel.”

May 29, 2009 by Jeanne from Monroe,NJ
Overall Rating: 10

• The staff was warm and welcoming. Room was perfect and clean. Location was ideal, in the heart of DC 10 minute walk to all major attractions.

“Big, busy hotel with all the amenities. We arrived late in the evening and were greeted warmly. We asked for some guidance of what to see in town and were given a map by the front desk. Our room was clean and well appointed. Beds were so comfortable. When we woke, we went down to the Starbucks had coffee and then took our son to the café for breakfast. It was a great experience and we would most definitely go back. We only stayed the one night, but will return in the future.”

May 23, 2009 by Robin from Leucadia,CA
Overall Rating: 10

• Great location, beautiful decor.

“What a beautiful hotel - grand without feeling cold - the staff was very warm and helpful and there is a Starbucks in the lobby!”

May 18, 2009 by Margaret from Pine Grove Mills,PA
Overall Rating: 9

• Very efficient staff and clean common areas.
• The bell staff really lets you know with body language that they want their tips!

“Staff was professional and courteous and the hotel was clean and modern. Not what I expected as far as glamor but nice just the same. Very convenient and well run. No problems whatsoever but if you are looking for a top of the line hotel, this would rate a little lower.”

May 13, 2009 by from Amherstview,Canada
Overall Rating: 9

• Good location to most attractions.
• Public parking.

“Long walk to a beer/liquor store. Easy to walk to attractions and Horizon Centre.”

May 11, 2009 by Adina from Arvada,CO
Overall Rating: 5

• The new capability to print boarding passes when you leave was very helpful.
• It seemed like because I was using Priceline I did not receive as nice of a room as others. Some amenities the hotel offers were not available.

“This hotel is getting better. It's better than it was a few ago. The lobby has improved and feels nice now. However, the halls need to be brightened and the room decor does too. The bed felt like it just wasn't clean enough and I found crumbs on the floor from a previous guest. It should have been cleaner. The beds could be upgraded to be more comfortable.”

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Amenities at Grand Hyatt Washington, Washington

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Concierge Express Checkout Free Local Telephone Calls Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pool Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

Learn more about Grand Hyatt Washington at Priceline Travel Guides »