Grand Hyatt Washington [Washington, DC]- Hotel Reviews - MyTravelGuide.com


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Grand Hyatt Washington 4-star

1000 H Street Nw, Washington, DC

With 900 deluxe guest rooms, the Grand Hyatt Washington is located across from the Convention Center.[more]

  • Amenity Highlights — 24 Hour Front Desk, Babysitting/Child Services, Bar/Lounge, Business Center, Mini Bar
  • Average User Rating: 9.0 [rate it]
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User Reviews for Grand Hyatt Washington, Washington

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[9.0]
Based on 1092 user ratings

Oct 17, 2009 by Jim from Bend,OR
Overall Rating: 9 Overall user rating

  • Good location & very nice, clean.
  • No automatic checkout receipt slipped under door.

“I like it & stay there about once a year.”

Sep 24, 2009 by Dawn from Waterbury,CT
Overall Rating: 8 Overall user rating

  • Fantastic staff, clean, and great location. Convenient to Metro.
  • The AC needs updating.

“Loved this hotel. Would definitely stay again. Very convenient location. Excellent staff. Friendly, helpful and professional.”

Sep 21, 2009 by George from Butler,PA
Overall Rating: 10 Overall user rating

  • The service was excellent and the rooms were clean.
  • It was in Washington, D.C. It deserves a better city.

“The hotel met all expectations. It was centrally located to downtown Washington, D.C.”

Sep 8, 2009 by Evan from Indianapolis,IN
Overall Rating: 10 Overall user rating

  • I loved the modern appeal and atmosphere. Will visit again.
  • I don't recall anything.

“The Grand Hyatt is a top hotel in the D.C. area. It was very contemporary/modern, but comfortable as well. My wife and I loved it and will travel back to the Hyatt again.”

Jul 15, 2009 by Dave from Baltimore,MD
Overall Rating: 1 Overall user rating

  • Location.
  • Not having a room when I arrived.

“For the first time in my life, I reserved a room and when I went to check in was told they did not have one for me. Infuriating. Especially late at night when all you want to do is go to sleep.”

Jul 12, 2009 by Dennis from Raleigh,NC
Overall Rating: 9 Overall user rating

  • Provided all the services needed by a business traveler with class and quality .
  • Nothing.

“Excellent hotel for the business traveler. It provides all the business amenities and an excellent place to meet with associates and/or customers.”

Jul 1, 2009 by Ricky from Gettysburg,PA
Overall Rating: 4 Overall user rating

  • Location.
  • No free amenities.

“For a nice hotel, they really do a good job of cheapening the whole experience. Didn't go the extra mile at all. No free wifi. No parking of any sort. The TV looked about 15 years old. The staff was mediocre. The restaurant 'Cure' was horrid. Wouldn't stay there again.”

Jun 5, 2009 by Rose from Melbourne,FL
Overall Rating: 10 Overall user rating

  • Location.
  • Expensive breakfast buffet.

“Great Hotel - thank you so much to everyone.”

May 31, 2009 by Ajume from Boulder,CO
Overall Rating: 9 Overall user rating

  • The location was superb and the services were excellent.

“Excellent hotel.”

May 29, 2009 by Jeanne from Monroe,NJ
Overall Rating: 10 Overall user rating

  • The staff was warm and welcoming. Room was perfect and clean. Location was ideal, in the heart of DC 10 minute walk to all major attractions.

“Big, busy hotel with all the amenities. We arrived late in the evening and were greeted warmly. We asked for some guidance of what to see in town and were given a map by the front desk. Our room was clean and well appointed. Beds were so comfortable. When we woke, we went down to the Starbucks had coffee and then took our son to the café for breakfast. It was a great experience and we would most definitely go back. We only stayed the one night, but will return in the future.”

May 23, 2009 by Robin from Leucadia,CA
Overall Rating: 10 Overall user rating

  • Great location, beautiful decor.

“What a beautiful hotel - grand without feeling cold - the staff was very warm and helpful and there is a Starbucks in the lobby!”

May 18, 2009 by Margaret from Pine Grove Mills,PA
Overall Rating: 9 Overall user rating

  • Very efficient staff and clean common areas.
  • The bell staff really lets you know with body language that they want their tips!

“Staff was professional and courteous and the hotel was clean and modern. Not what I expected as far as glamor but nice just the same. Very convenient and well run. No problems whatsoever but if you are looking for a top of the line hotel, this would rate a little lower.”

May 13, 2009 by from Amherstview,Canada
Overall Rating: 9 Overall user rating

  • Good location to most attractions.
  • Public parking.

“Long walk to a beer/liquor store. Easy to walk to attractions and Horizon Centre.”

May 11, 2009 by Adina from Arvada,CO
Overall Rating: 5 Overall user rating

  • The new capability to print boarding passes when you leave was very helpful.
  • It seemed like because I was using Priceline I did not receive as nice of a room as others. Some amenities the hotel offers were not available.

“This hotel is getting better. It's better than it was a few ago. The lobby has improved and feels nice now. However, the halls need to be brightened and the room decor does too. The bed felt like it just wasn't clean enough and I found crumbs on the floor from a previous guest. It should have been cleaner. The beds could be upgraded to be more comfortable.”

May 5, 2009 by Jack from Washington,DC
Overall Rating: 8 Overall user rating

  • Room size and decor.
  • Too many noisy kids in corridors.

“It's was good hotel.”

May 4, 2009 by Erin from Snohomish,WA
Overall Rating: 4 Overall user rating

  • Excellent location with access to Metro.

“The Grand Hyatt was a nice business style hotel and located right next to a Metro Center.”

Apr 15, 2009 by Ron from Parkesburg,PA
Overall Rating: 8 Overall user rating

  • Excellent breakfast buffet although expensive.

“Very convenient to tourist attractions. Very friendly and helpful staff with beautiful interior.”

Apr 9, 2009 by Mayra from Chesapeake,VA
Overall Rating: 10 Overall user rating

  • It was beautiful on the inside.

“Very nice setting, close to many attractions, convenient Metro station.”

Apr 7, 2009 by Michael from Tallahassee,FL
Overall Rating: 9 Overall user rating

  • Location.
  • Parking information!

“It was a bit difficult to get into the hotel to check in but once in check in was easy. The location is great you can walk just about any where in 10 minutes or you can take the subway system from the lobby.”

Mar 12, 2009 by Joe from Vineland,NJ
Overall Rating: 7 Overall user rating

  • The decorations were appealing & comfy.
  • Had to pay extra for parking, car got towed from across the street.

“The experience was very good, the layout was good the room was tastefully decorated. Very contemorary, but the parking was horrible.”

Amenities at Grand Hyatt Washington, Washington

  • 24 Hour Front Desk
  • Babysitting/Child Services
  • Bar/Lounge
  • Business Center
  • Concierge
  • Express Checkout
  • Free Local Telephone Calls
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pool
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
Hotel Representatives:

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