Grand Hyatt Washington

Photos of Grand Hyatt Washington, Washington

• Add your own photo of Grand Hyatt Washington

User Reviews for Grand Hyatt Washington, Washington

• Add Your Own Review »

Jun 17, 2007 by Anna from Fort Worth, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful staff.

“I recently visited Washington DC for a business trip with the firm I work for. I was staying at the Double Tree hotel before a conference when I realized that I had left my bag of prescriptions back at home and was starting to feel sick. I called the front desk to be connected to the local hospital. Instead they referred me to a service they had called On site that sends a doctor from GW Hospital to me. Instead of spending my night in the ER waiting to see a doctor, I was seen in the comfort of my own hotel room and got the prescriptions I needed. I have got to say I was impressed and relieved by the service I received.”

Mar 7, 2007 by Jen from Downers Grove
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel lobby was very nice, and the rooms were very comfortable.
• The breakfast was really

“I was a chaperone for a group of about 100, and the hotel accommodated all of us wonderfully. The rooms were wonderful and all of the students enjoyed themselves. We had the buffet for breakfast and that would be the only thing I would complain about. The eggs were practically raw, none of the meat was even remotely warm, and the fruit wasn't very fresh. Other than that everything was fabulous. All the students liked the fact that there was a Starbucks in the lobby.”

Jul 16, 2006 by Bill from Siseton
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[8]

• Location.
• Unclean, poor follow up, air conditioning did not keep up.

“This was not a four star hotel. My room had a damp and moldy carpet. I developed an allergic reaction and was moved to a new room. When I turned back the sheets I found a beetle in them. There was no follow up for two days however the concierge did go out at night and get some bendadryl for me. Also there is an additional fee for everything from Internet to use of the pool. ”

Nov 15, 2005 by Beth from Maplewood, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• Convenient to metro stop. pleasant staff; courtyard view interesting.
• Restaurant menu limited, rooms not what I'd consider 4 star; fee charged for use of pool.

“Access to the Metro is through an indoor passage way from the hotel, definitely a plus. Chinatown is an easy 3 block walk away. The room amenities were not what I would have expected from a 4 star hotel. There was mildew on the tub tile grout. The menu at Via Pacifica was heavy on seafood, and offered nothing for children or true vegetarians. Also, it was very expensive.”

Nov 10, 2005 by David from Maple Glen, PA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] •

• Very pretty lobby.
• Uncomfortable double beds.

“Beautiful hotel in convenient location. Rooms were modern and clean. Double beds were small and uncomfortable. We were able to get a roll away bed at no charge.”

Nov 9, 2005 by Sharon from Braintree, MA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Convenience location.
• Too noise, from vehicle and door , can't sleep well.

“I hear noise from the vehicle outside of the hotel and I hear someone else slam the door while I sleep at night at this hotel.”

Nov 9, 2005 by Jennifer from Washington, DC
Overall Rating: 3
Cleanliness:[9] • Staff:[6] • Location:[9]

• It was clean.
• No bathrobes.

“I would not consider this a four star hotel. It was merely adequate.”

Oct 16, 2005 by Sander from Plano, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[10]

• Nice location. right on metro center metro stop.
• Small rooms, hotel bar staff not too friendly.

“Huge hotel. lobby has interesting water features. Right on metro center.”

Sep 29, 2005 by Linda from Faribault, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Great rooms - i.e. shower, very comfortable bed/bedding.
• Hard to find lobby rest rooms.

“I and my co-workers very much enjoyed this hotel, good service, beautiful setting, great location.”

Sep 28, 2005 by Maria C. from Rio De Janeiro, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The concierge service is very helpful.
• There's no good views.

“The subway station REALLY is underneath the hotel, and there's one exclusive exit that leads into the hotel lobby. There's one trolley old town tours stop just in front the hotel. I ordered food Ice cream and sandwich from room service and the portions are HUGE and delicious. The hotel is within a short walking distance from Chinatown, which is a nice shopping area. For sure, the subway station underneath the lobby was the thing ever. I was traveling alone and felt very safe all the time. Washington DC is wonderful and the hotel I stayed too. ”

Sep 21, 2005 by Judy from Carmel, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Comfortable beds, nice lobby.
• Pay to swim, bad expensive bar drinks.

“Very nice, upscale hotel. Not as handy to convention center as appears due to major construction. Definitely worth the price.”

1 of 1 people found this review helpful.

Sep 9, 2005 by Alan from Washington Dc, DC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• professional, polite staff; great pub/bar; great pillows!
• as with the CapHill hotel, its mildly annoying that at a first class hotel there is a charge to use the work-out facilities.

“Great location; take the Metro in from the airport if you don't have much luggage..Very warm, welcoming property; room service excellent as is the entire staff.We were there when a convention of teenagers was going on; while the kids were loud and boisterous at times, the staff handled things beautifully, always friendly and courteous.”

Aug 22, 2005 by Meg from Ogden, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was convenient, beautiful and clean.
• Nothing

“The hotel was a great value for the price in a terrific location. Very nice accomodations.”

Aug 8, 2005 by Mark from Tampa, FL
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice room, high quality bed and linnens, high quality furniture
• Everything costs extra, to use the pool you have to pay $7 per person per day

“Nice hotel. staff is very friendly as long as you tip good for every little thing. including the $26 per day parking fee.”

Aug 5, 2005 by Eva from Fort Lauderdale, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Nice, comfortable rooms.
• Nothing.

“I like this hotel because it is close to some of my favorite Washington, D.C. restaurants. It's close to the International Spy Museum, Ford's Theater, and the FBI. This hotel is a good choice for businessmen and frequent visitors to Washington.”

Aug 5, 2005 by Carolyn from Arlington, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, beautiful facility
• Parking garage is very expensive and we were overcharged.

“I highly recommend this hotel which has beautiful facilities and excellent location!!- - - but stay away from the parking garage that is next door. They are very expensive and overcharged us when we left. We were charged 48 hours for the 30 hours we actually stayed there.”

Aug 3, 2005 by Shirley from Bayside, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[7]

• The location is within walking distance a lot of sights.
• On weekends, not many places within a block or so to grab a bite. Valet parking expensive.

“This hotel is within walking distance of Chinatown, MCI center, the museums and many other sights. On weekends, alot of nearby eateries are closed. The rooms are clean and the employees are courteous. While the parking is expensive, we found the valets very attentive and never had a problem. Would definitely stay at this place again.”

Jul 29, 2005 by Tanya from Lorton, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly and hospitiable staff; location met needs & expectations.
• Additional pool & workout fees; expensive steak full of grizzle and poorly cooked; unattractive view.

“I would not recommend this hotel unless someone was desperate AND managed to get a view of their fabulous atrium rather than the unattractive surrounding neighborhood.”

Jul 28, 2005 by Bridget from Wilmington, DE
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[10]

• Reception and concierge service very frinedly

“Elegant, functional and well positioned in DC, Hyatt is certainly going to see me again!”

Jul 25, 2005 by Cheryl from Fort Dix, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great service; most helpful and accomadating

“This hotel was ideally located. Rooms were immaculate, beds and pillows very comfortable. Staff were very helpful and friendly. I could not have hoped for a more pleasant stay.”

• View All User Reviews

Amenities at Grand Hyatt Washington, Washington

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Concierge Express Checkout Free Local Telephone Calls Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pool Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services