Marriott J.W. Hotel National Place

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User Reviews for Marriott J.W. Hotel National Place, Washington

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Apr 28, 2008 by Sandra from Dixmont, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• They were able to switch our rooms the following night to connecting rooms.
• The price of valet parking/ no pets.

“This hotel could not have been more conveniently located to the National Mall. Great when you are traveling with three children. The staff was very helpful, the rooms were comfortable. The pool was a decent size pool, versus the little pools they usually put in hotels.”

Apr 17, 2008 by Emily from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, upscale, just what we wanted.
• Bathroom was small, in hotel restaurant overpriced.

“We had a nice stay and definitely got our money's worth. The room was nice and spacious, even if the bathroom was a little small. The linens and bedding were very soft and comfortable. As for location, it doesn't get much better. We had a view of the Washington Monument from our room and were just a few blocks from the White House. We have stayed here several times and are never disappointed.”

Apr 14, 2008 by Allen from Lewiston, ID
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Fancy.
• Restaurants around this motel were very pricey.

“We just needed a room for the night and did not spend much time checking out the motel, but what we did see was very nice. It was more suited for a business type clientele and not a family looking for a fun getaway. It is however located close to a lot of DC historic attractions.”

Apr 8, 2008 by Deena from Peachtree City, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location was perfect, the room was very comfortable. I would choose the hotel for my next trip to DC.
• When we asked about our rewards account the staff did not acknowledge our level of status with the program.

“The hotel was what I had hoped for. There was only one complaint, not the hotels fault. At 5 am Saturday morning, the fire alarm went off and an announcement rang through the rooms that a fire had been spotted. Of course we all went down the stairs and as soon as we walked out of the building, everyone was walking back into the hotel. When asked what happened, the bellhop said someone lit a cigarette. Wow, what a sensitive fire alarm system. Needless to say whoever lit that cigarette deserved a beating.”

Apr 7, 2008 by Heather from Saratoga Springs, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great Fitness Room. Awesome Pillows on the Bed, and nice photographs on wall. Cool bay window.
• Restaurant closed too early so had to eat at lounge. Poor selection for vegetarian. Service lacked personality & slow.

“Great place to stay and see the sights. Rooms were comfortable and clean. Safe location, especially if you are a female traveling alone. Easy access to Metro and cool shops, coffee places, bars and restaurants close by.”

Apr 2, 2008 by Dave from Landenberg, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Beds, bathroom.
• Views, elevators.

“Somewhat inconvenient to get to Metro system (although I didn't really use it much).”

Apr 2, 2008 by Anita from Sutherland, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view was spectacular.
• The rooms were a bit too small.

“My family came up to Washington to enjoy the Easter Weekend and we like to stay in the 4 and 5 star hotels. We like the quality better of the higher rated hotels. This hotel is one we will definitely visit again. The staff was warm and friendly. The decor of the hotel was beautiful. The View out our window of the Washington Monument was gorgeous. Falling asleep with that view was historical to our family. The beds made you feel as if you were totally relaxed and weightless. If you are planning a trip to Washington D.C. this is the hotel you want to stay in.”

Mar 31, 2008 by Fawaz from Jamestown, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great Location. Comfortable room.
• 20 mines wait for valet to bring car.

“Location, 1.5 blocks away from the White House. Perfect for a little family visit to see the sights of DC.”

Mar 31, 2008 by James from Millsboro, DE
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location, great view and very helpful staff.
• It cost me $50.00 to park the hotel did not offer any validation for parking.

“Excellent hotel, friendly helpful staff, short walks to the National Mall, White House and Metro Stations. Very comfortable room and had a great view.”

Mar 28, 2008 by Kristen from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful staff, Starbucks in lobby.
• Confusing elevator system.

“Close to museums, not many food options close by on the weekend because it is an office area.”

Mar 28, 2008 by Erin from Fredericksburg, VA
Overall Rating: 8
Cleanliness:[9] • Location:[9]

• We enjoyed the pool and the beds were comfy.
• Our keys didn't work on the second day and I and my children had to stand outside our room (wet from swimming) for 30 min waiting for security.

“Overall the hotel was very nice. It was a great location. For a four star hotel it did lack in some areas, my husband called for his car (they tell you to call 15 in advance) and ended up waiting almost an hour, making him late for a work function. But the hotel was nice, just expected a touch more from a four star hotel, but I'm sure we'd stay there again for the right price.”

Mar 28, 2008 by Joe from Chester, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• The location was great, easy access to everything.
• The drinking glasses in the room were not clean. They still had lip marks on the rim of the glass.

“Professional Staff, Room was good size, I was very comfortable there.”

Mar 27, 2008 by Jean from Rockaway, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very comfortable, and the Starbucks made it easy to get good coffee in the morning.
• When we arrived, valet parking was full. We were directed to a nearby garage however which was fine.

“I have always liked and trusted the Marriott chain. This was a very nice hotel. The only challenge was the new elevator system. You push your floor from the outside area and then must get in the cab to which you're directed. You would not be able to change your mind, as there are no floor buttons inside the elevator.”

Mar 9, 2008 by Suzanne from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• It did not have wireless internet and you had to pay for it. that is insane.

“Beautiful lobby. Very courteous staff. Great elevator system, very secure. We loved the room. I don't know why they didn't have wireless internet.”

Mar 3, 2008 by Yomi from Oak Brook, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Met expectation and centrally located in Washington, DC.
• Wireless internet should be free (included in hotel price) and readily available.

“Very nice.”

Mar 2, 2008 by Bruce from Annapolis, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location.
• Access to "The Shops" has now been eliminated except by expedition.

“The JEW Marriott has always been a favorite of mine since it was built in the 80's. I have not stayed here for more than 12 years because I now live in the area. It has recently completed a complete face lift and it is beautiful. However, getting to the "Shops" is now a real pain because of so many inane so-called security measures. That was difficult”

Feb 25, 2008 by Gary from Birmingham, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice room, nice view, good food, friendly employees.
• The escalator was inoperable, and there were no signs or instructions on what to do or where to go.

“I will probably go back to the JW Marriott when I return to DC. Very nice hotel.”

Feb 24, 2008 by Russ from Hayward, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very clean. The room was all I asked for.
• Their knowledge about the surrounding geography was a bit thin.

“Pretty simple. It's a nice place to stay. A classic look with the modern amenities you'd hope for in a 4-star hotel.”

Feb 5, 2008 by David from West Palm Beach, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[10]

• The room is elegant and beautiful.
• The room service food was inedible, tasted terrible.

“It is a beautiful hotel, but I feel like a cog in a big chain. I had hoped for a wonderful late room service meal, but instead received what seemed like thawed pre frozen soup, appetizer and dessert with poor service and no attempt to even see if my order was complete, which is was not!”

Jan 21, 2008 by Dawn from Pbg, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Indoor pool and Jacuzzi, fitness center, and starbucks inside hotel.
• $30 per day parking garage and no king size beds were available.

“Hotel was similar to a Renaissance Grand Hotel in look and feel. Indoor heated pool and large Jacuzzi are always great features; as well as workout facility. Hotel also has it's own Starbucks located inside, a gift shop, and a restaurant. Tons of staff on hand to help with everything from luggage to dinner plans.”

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Amenities at Marriott J.W. Hotel National Place, Washington

24 Hour Room Service AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Childrens activities City Center Coffee Maker in Room Concierge Desk Cribs Available Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding In Room Movies Indoor Pool Iron Maid Service

Meeting/Banquet Facilities Mini Bar News Stand Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service TV TV Remote Control Television with Cable Temperature Control Tennis Valet Parking Video Checkout Wake-up Service Water Skiing