Holiday Inn Silver Spring

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User Reviews for Holiday Inn Silver Spring, Silver Spring

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Sep 9, 2008 by Tom from Pittston, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[9]

• Convenient location.
• Air conditioner very loud.

“Needs updating.”

Sep 8, 2008 by Wlc from Dallastown, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location.
• 27 TV channels - 6 are sports, 7 are news. selection does not cater to women.

“Great location! Walk to the Metro and restaurants in downtown Silver Spring. They will provide a feather pillow if you ask for it.”

Sep 3, 2008 by Duncan from Kansas City, MO
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[1]

• Location was good.
• Charging for parking was ridiculous.

“Convenience place, may stay there next time but would not park there.”

Aug 29, 2008 by Ken from Mt Pleasant, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient location.
• Noisy, limited in house food.

“If you are going to stay in Silver Spring this is the most convenient place and they have a free shuttle to move you around. However, it's a bare bones kind of place. Very clean and very nice staff, but not knowledgeable about the town and the hotel had limited choices for food with a very overpriced restaurant.”

Aug 28, 2008 by D from Decatur, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Great location.
• Self-parking procedure wasn't very clear.

“The hotel was clean and convenient to all the nightlife of Downtown Silver Spring. The desk staff was friendly, but not the parking attendants.”

Aug 15, 2008 by Mary from Beach Park, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Hotel staff excellent.
• The TV didn't have a good selection of channels.

“A good location. Not too far from DC. Be aware of rush hour traffic.”

Aug 9, 2008 by Jennifer from Coppell, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[7]

• Convenient location to town center, well-appointed room.
• I was given an ADA room that has no counter space in bathroom.

“I found this hotel to be adequate. For women business travelers, factors like security and grooming ergonomics are more important than for men. I like a bathroom that has a mirror placement so I can see a back view of my hair, and the bathroom lighting was lousy. I also like a parking garage that has a visible attendant or visible monitoring. A small refrigerator is also would be helpful for a woman travelling alone, who may not be able to eat out every night, nor want to advertise solo status in a restaurant.”

Jul 23, 2008 by Charlene from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very comfortable.
• Nothing.

“The location of the hotel was great and the staff was really helpful.”

Jul 23, 2008 by Linda from Durham, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I loved the layout of the rooms and internet access.
• No complaints.

“Check in was fast and personnel were friendly. The rooms were clean and well maintained.”

Jul 21, 2008 by Kelly from Sanford, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[8]

• Staff was very friendly.
• Still had smoking rooms.

“The hotel was completed booked, they were not able to move me to a non smoking room until after the first night. While the manager on duty tried to freshen up the smell of the room and make our stay that first evening more pleasant by giving us a 50% discount on dinner at their restaurant, our first night was barely tolerable because of smoking coming into our room from other smoking rooms on the hall. Because of this first night experience, my stay at this hotel was significant tainted. This hotel needs to enter the 21st century and go completely non-smoking.”

Jul 16, 2008 by Ed from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, courteous staff.
• Parking fee.

“Excellent location for downtown Silver Spring. Everything a 3 star hotel should be.”

Jul 15, 2008 by Kevin from Dover, DE
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Ideally located for purpose of visit.
• Self parking spaces were tight, limited.

“The staff of the Crowne Silver Spring were uniformly pleasant, polite and helpful. Check-in was handled quickly; self parking was a bit difficult - it took a while to find a space and required some maneuvering to get into one in the area to which I was directed. The key cards failed to open the door but, when I took them to the desk, the problem was quickly corrected. Our stay was pleasant and uneventful; checkout was handled efficiently and pleasantly.”

Jul 4, 2008 by Steve from Northampton, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenience to Metro station, downtown, malls and restaurants.
• Bathroom could be a little more cleaner.

“Convenient to downtown Silver Spring, its malls restaurants and Metro. Business, couples and family friendly environment. Efficient and courteous staff.”

Jun 16, 2008 by Peggy from Carthage, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was in a fabulous location and very friendly, helpful staff!
• The key pad in elevator to get to upper rooms would not work right several times.

“This is a very nice hotel with a great location. Easy walking distance to the Metro and restaurants. Very friendly and helpful staff. Room was nice, clean and comfortable. It has a parking garage that was $10 per night. We would definitely stay there again!”

Jun 10, 2008 by Joan from Silverthorne, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The room was very attractive, with convenient and comfortable furniture.
• The swimming pool was not open. Parking is $10 a day extra.

“This is an excellent hotel, very well appointed, and in a convenient location. I have stayed there twice when doing business and seeing friends in the DC area, and enjoyed it both times.”

Jun 9, 2008 by Frank A. from Charlotte, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The staff was friendly and very helpful.
• Nothing.

“This hotel met all of my expectations. It was very clean and the staff was friendly and helpful. The location was great with easy access to downtown DC.”

Jun 7, 2008 by Robert from Ward, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The beds were very comfortable and extra pillows.
• Hotel staff a little under managed.

“Almost everything was great with this particular location of Crown plaza. The parking was always available in the many levels of parking deck however an extra 10 dollars a night. That is expected being that the location is in downtown silver springs. The beds and extra pillow swallow your body leaving you well rested every morning or in my case night since I worked the night shift during my stay. Which brings to me not so pleasurable part of my stay. During the period of my stay I worked nights and expect nothing but rest during the day when most people are out and about. Of course the first thing you do when you arrive at a hotel and are working noghts is to place that little sign on the door telling the staff that privacy is needed. I dont know about you but privacy please means "Leave me be"! Every day I would hear the cleaning lady knock once and they try to enter without success because of the chain securing the door. I asked several times not to be disturbed during the day, and wouldnt you know it the only day that I was not disturbed was the day of check out. Another incident was when I was checked in for the second time it took all of 30 minutes. It took 3 days to get my 250 dollars back! Bad staff, great hotel!”

Jun 6, 2008 by Karen from Washington, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location was perfect and hotel was spotless.
• The restaurant - food lackluster and service was extremely slow.

“Friendly staff, clean and convenient. Business room offers computer use and internet connections. Restaurant is convenient but service was slow and food disappointing - we ate there three times, twice for breakfast and once for lunch. However, there are many restaurants within walking distance and the hotel provides a shuttle for those within a 3-mile radius. I would be happy to stay here again.”

Jun 3, 2008 by C from Montebello, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location to freeway and businesses are great.
• Housekeeping services would not replace cups and shampoo, etc. each day when they were clearly used or empty.

“Great hotel. Served my needs as a traveler. Parking garage is presumably safe--so that is a plus especially when you are moving a lot of luggage or boxes around town for any length of time. Business center great. Wish they would replace the toner more often. Otherwise, great friendly staff. Would recommend.”

Jun 2, 2008 by Karl from Tully, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Great staff, clean rooms, nicely appointed.
• Parking garage should not charge guests.

“Pleasant place with a good location. Some places to eat nearby but not many choices beyond fast foods. I would recommend the hotel as a good spotto meet others-- family etc.”

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Amenities at Holiday Inn Silver Spring, Silver Spring

ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Business Center CD Player Coffee Maker in Room Copy Service DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Internet Access Iron Laundry/Valet Services Lounge Outdoor Pool Parking Phone with speaker Pool Porters Public Address System Restaurant Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms Valet Parking Video Checkout