Courtyard by Marriott Embassy Row

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User Reviews for Courtyard by Marriott Embassy Row, Washington

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Apr 18, 2008 by Agnes from Galloway, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• The location was perfect and room was clean.
• The elevator was not working the day of departure.

“I enjoyed the hotel and the staff was friendly. I was only there one day and my only problem was that the elevator was not working on Sunday and we had to carry our luggage and use the stairs. The hotel was immaculate and that is very important to me.”

Apr 15, 2008 by Stephanie from Monroe Twp., NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very accommodating to special requests.
• We could hear the "Elevator Noise" in our room.

“Very Clean. Staff was very accommodating to special requests. Facilities well maintained. We would all be happy to stay there again.”

Mar 26, 2008 by Jonathan from Norwood, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• It was comfortable and kept very clean.
• The unexpected parking fee per night ($25).

“This hotel was very well maintained and didn't have any problems. Except, to repeat, that the $25 per night parking fee was ridiculous and totally unexpected!”

Mar 17, 2008 by Michelle from Richmond, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The was very comfortable and the hotel staff were friendly.
• The drop off and pick-up area for cars was very small.

“Overall, my stay at this hotel was very nice.”

Mar 16, 2008 by Dorian from Ohio
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[6]

• Location.
• Food situation.

“TERRIBLE exp.; no breakfast room service, no restaurant to eat in when closed for a private function, internet service in my room never worked; had to change rooms TWICE! Not a good exp at all.”

Jan 18, 2008 by Monica from Baltimore, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool and hot tub! They were modest but quiet and open late (11 pm). This was the best part of our stay, relaxing at the end of a long day!
• Parking too pricey and valet-only.

“This site is in a great, central location. Perfect for business travelers or sight-seers - Centrally located to area businesses; easy to get to Downtown; not far from several Metro stations, and walking distance to the vibrant Dupont Circle neighborhood. The best part of the hotel was the pool and hot-tub. It was separated from the gym in a quiet space and open late for those arriving late as we did. It was a great way to unwind after working and traveling all day. Flat screen TVs in the rooms were great too!”

Dec 2, 2007 by Paulette from Nashville, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Complimentary cookies at the registration desk.
• No metro line is very close.

“The hotel was really lovely. Though I did not eat in the restaurant, several guests said the food was fabulous. The Embassy Row designation in the name is somewhat misleading, because the traditional Embassy Row on upper Mass Ave where the embassies are located is a good distance away. I was pleased with the experience, even though I got a handicapped room. It was spacious with no obstructions. The complimentary computers were available 24 hours and that was very good. I prefer those to the timed pay computers that some hotels use. They were somewhat slow, however, and past their prime. The printer was also extremely slow, but it was there and it was free. Most people have a laptop, but I did not. This was my first experience and I will definitely try it again. Since different cities have different standards, the absolute nature of the selection with no recourse if the hotel does not meet one's expectation of that level rating of hotels.”

Oct 24, 2007 by Jim from Lillington, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean. Conveniently to transport. Friendly staff.
• One dispute with valet about whether he had both keys.

“Excellent hotel. More excellent service to make arrangements for the room specifics needed for me as a traveler. After sale service was what made this transaction outstanding.”

Oct 7, 2007 by Whitney from Topanga, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

• Nothing.
• The staff is very rude and unwilling to call for a shuttle or anything else.

“I hated it. The staff was the reason. No customer accommodation. Location was fine.”

Aug 25, 2007 by Stephen from Patchogue, NY
Overall Rating: 4
Cleanliness:[9] • Staff:[1] • Location:[5]

• It was very clean and comfortable.
• We were not aware of the valet parking for $28 per day until we checked in.

“The room was very clean and comfortable. Upon check-out, we had a horrible experience. The valet took about 30 minutes to retrieve my truck. We found out that the reason for this was because my battery died as a result of someone using my satellite radio and not turning it off while we stayed at the hotel. I find it very alarming that the staff would use my personal property without us knowing.”

Aug 18, 2007 by Crystal from Browns Mills, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean and convenient.
• Non-English speaking front desk personnel made some tasks difficult. No sundry shop available.

“The Nage restaurant was closed and the hotel personnel did not have access to it. They also could not offer us any utensils - plastic or otherwise. My boyfriend had to leave the hotel, go across the street to another hotel, just to get us some spoons so we could eat the desserts that we bought earlier. Overall, our stay at this hotel was good. Valet personnel were all great as well as some of the other front desk personnel. Hotel is good for business travelers. Not sure if I would stay at this hotel again.”

Jul 27, 2007 by Antonio from Brooklyn, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Vicinity to DC tourist attractions.
• Kids and I were not prepared for a pool as it wasn't stated anywhere. A pool does exist.

“Very nice. Family wish that we knew that there was a pool. Restaurant is overpriced.”

Jul 13, 2007 by M from Wantagh, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Great TVs.
• The pool and Jacuzzi were not very clean.

“Better for business travelers than families. Convenient to business district.”

Jun 20, 2007 by Cindy from Granger, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[7]

• Bellman Gregory was an excellent help w/directions & meal suggestions. Hidden market right around the corner for cigarettes, wine & Misc.
• Front Desk staff not very knowledgeable about area - especially restaurants.

“Extremely nice, large rooms, with all the amenities including hair dryer, iron/board, flat screen TV, sitting area and of view of the city. Pool area is very small and only takes a few people to feel crowded (located in basement). Great workout room. Only 4 blocks from the Metro station. Restaurant is good, but pricey - especially for breakfast. Great little bar for a night cap. We would have loved to sit in their "courtyard" in the evening, but there were no tables or chairs. Since we were traveling for pleasure, it was nice to have a computer in the lobby to check emails and to print our boarding passes. I work in the hotel business and I am very critical, but they do a nice job!”

May 7, 2007 by Crystal from Ann Arbor, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Spacious room, great location and friendly staff.
• Nothing.

“I had great experience at courtyard Marriott embassy row. As a leisure traveler, I found it in walking distance to almost every sightseeing place. ”

1 of 1 people found this review helpful.

May 3, 2007 by Steven from Haydenville, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location: close to museums, Connecticut avenue.
• Took a while to check-in, and to claim a bag left in the cloak.

“The hotel is smart and convenient. It's close to Connecticut avenue and Dupont circle.”

Apr 13, 2007 by Jaki from Durham, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Front desk staff & location.
• Only one shampoo.

“Great hotel in a great location. Comfortable rooms.”

Apr 9, 2007 by Kim from Philadelphia, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very small pool but the kids enjoyed it anyway.

“Pleased with our stay.”

Apr 6, 2007 by Allen from Lilburn, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice clean rooms, helpful staff, and plasma TV.
• I would have liked to have had a continental breakfast provided each morning.

“This hotel met all of my expectations. The rooms were adequate and well maintained. The kids loved the plasma TV and the pool. I feel the valet parking fee of $25 per day was a little steep, but I must note that I was only charged the parking fee for the full days we were in town (not for the day we arrived or the day we left. that was nice).”

Mar 22, 2007 by Melissa from Windsor, CT
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[4]

• Beds were very plush and comfortable.
• Staff at front desk was beyond rude!

“Upon check in with my spouse and 3 children the clerk behind the counter never made eye contact or greeted us. Once she gave us our room key and we got to the room it was a single king bed in the room. I immediately called to the front desk to see about getting a room with 2 twins and the same clerk said she was in the middle of something and would be right with me. I asked how long it would take she said 10-15 minutes. I waited 1 1/2 hours and decided just to go to front desk. She had left for day and never told new staff about our problem. That girl and guy got us immediately into another room. At check out we asked to speak to manager to find out why we had been left hanging and was told our Names and number would be left for him since he was not in and he never called us. This completely ruined our day trip to Washington dc. We are extremely disappointed in the service we were given.”

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Amenities at Courtyard by Marriott Embassy Row, Washington

AM/FM Alarm Clock Air Conditioned Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Cribs Available Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies Indoor Pool Iron Maid Service Meeting/Banquet Facilities

News Stand Parking Phone with data port Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Secretarial Service Shower Sofa Bed TV TV Remote Control Television with Cable Temperature Control Tennis Valet Parking Vending Machines Wake-up Service Wet Bar