Capital Hilton

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User Reviews for Capital Hilton, Washington

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Jul 15, 2008 by Janice from Martinsburg, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[10]

• Location, location, location.
• The front desk staffer who checked us in was not very pleasant.

“Love the location, love the brunch. It's a good business hotel with very good amenities. Rooms were above average but didn't know my socks off like other 4 stars I've stayed in. But for the location, I would return again unquestionably. The front desk guy needs an attitude adjustment.”

Jul 15, 2008 by Charles from Lawrenceville, NJ
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[10]

• The location was great.
• Coffee on towels. Noisy room. Leaky shower.

“The service that we received was very poor. The towels were freshly soiled - you don't want the details. The room was really noisy at night. Beware.”

Jul 3, 2008 by Tina from Cleves, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel was comfortable and welcoming. The staff was excellent.
• There is a gentlemen's club across the street.

“I wouldn't hesitate to stay at this hotel again. My request for a 2-bed room was not fulfilled, but I didn't call and request the accommodations until 2 days prior to my stay. Since I was traveling with my adult son I certainly didn't want to share a bed with him. At check-in the offered to place a roll-a-way bed into the room (there wasn't an additional charge) and we agreed to this. Expecting the room to be too small and the roll-a-way to be of the folded in two variety, I was pleasantly surprised. There was plenty of room and the roll-a-way was actually a twin size bed that stood on end and laid down. It even had a box springs! The location was perfect and an easy walk to most of the sites in DC. The Metro stations are also very conveniently located.”

Jun 5, 2008 by Jo from Butler, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfort and location.
• Shower head needed to be replaced and I forgot to tell them.

“I love the location and comfort of this hotel. It is a short walk to the White House, the Mayflower Hotel, Filien's basement, and Georgia Brown's.”

May 27, 2008 by Olivier from Newport News, VA
Overall Rating: 2
Cleanliness:[7] • Staff:[3] • Location:[9]

• Its location and the look outside.
• Rooms are outdated and small.

“Beds are too small, the bathroom is old. The size of the rooms is really small. There is no fridge provided.”

May 27, 2008 by David from Dallas, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location next to the Capitol is very convenient.
• $40 per day parking.

“Well kept high end hotel with perfect location.”

May 25, 2008 by Melanie from Jersey City, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• Nothing.

“Excellent, great location and really nice staff.”

May 15, 2008 by Sorin from Charleston, WV
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[10]

• Proximity to White House.
• Very small rooms. No refrigerator.

“The hotel has small rooms, the view is not great (Inner Court), no fridge, microwave. There is no free WiFi (and they charge a lot), and the waiter at the lobby bar is very slow. On the good side, friendly staff, clean, great location.”

May 14, 2008 by Edna from Greensboro, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• I loved the size of he rooms.
• Charged extra for everything! Parking prices excessive.

“The hotel met my needs. I was really pleased with the size of the room and overall cleanliness. Staff could have been a little friendlier.”

May 13, 2008 by Elizabeth from Swanton, MD
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was helpful.
• The room was boring and unstylish.

“The Capitol Hilton is not the most aesthetically pleasing hotel in DC. The rooms were small and generically furnished. The tub and bath products were not luxurious. Lobby and restaurants were unspectacular. Bed clothes were average. Lacking in amenities and luxury appointments to deserve a four-star rating.”

May 13, 2008 by Deanna from New York, NY

Cleanliness:[8] • Staff:[9] • Location:[10]

• Fantastic Location.
• A little bit run down - used to be beautiful but has not been renovated for a long time.

“The location is perfect. It offers everything you would need for both tourists and business people. Although everything is very nice it has not been renovated for years. My husband reminds me that it might be part of the charm - it has not changed and has an old world conservative appeal. The rooms are clean and comfortable. We would definitely stay there again.”

May 12, 2008 by Harley M. from Apex, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[10]

• Great location. The bar makes the best drinks.
• The employee who checked me in was not very friendly.

“Great location. Very clean. The bar makes the best drinks. They are a little pricey but well worth it.”

May 5, 2008 by Scot from New Providence, NJ
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[6]

• The room was good sized.
• The sheets were clean, but had holes in them.

“The location was great for me as it was kitty corner from a star bucks, so I was able to get my daily fix of espresso. The people watching was great in the lobby as there was a number of international business people. Wireless internet connectivity was excellent.”

May 5, 2008 by Melody from Darnestown, MD
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location and service.
• The room was terrible.

“This hotel has an excellent location in the heart of DC. The room we were provided, however, was not what we would expect from a four star hotel. We were put in a room with a terrible view, not only looking into other rooms, but over a roof top that had trash on it.”

May 2, 2008 by Jo from Milwaukee, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location, the staff, the decor all wonderful!
• The temp control in the room needed to stay constant.

“This hotel was terrific. They were able to get me into my room early, this really made a big difference in my plans for the day. The staff was wonderful and the hotel was located in the best place with easy access to tours, Starbucks, Cosey, and Sweet Georgia Brown, one of the best southern style places I have ever been to. I highly recommend this hotel.”

May 2, 2008 by Judy from Yorktown, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Expensive parking.

“Very close & convenient to Metro - beautiful lobby - nice rooms.”

May 1, 2008 by Karina from Forest Hills, NY
Overall Rating: 3
Cleanliness:[7] • Staff:[1] • Location:[9]

• Location.
• Staff.

“The restaurant has the most obnoxious staff. Extremely rude. Valet parking is $35.00 a day and service is horrible. The girl processing the payment at the front was extremely rude. I stayed at the hotel for only 2 nights with my daughter. Every day there was an incident with rude staff. I will not come back to Capitol Hilton again even though this was my 3rd time staying there.”

Apr 29, 2008 by Joe from Long Lake, MN
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[10]

• Nice Employees.
• Room was run down. Hard to rate it as great, but it was clean.

“Public areas on our floor were dirty. Room was dated but clean. Missing half of the closet door in entry. Nice Employees! Great Location.”

Apr 25, 2008 by Rich from Mt Kisco, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[10]

• Location.
• High parking fee; poor HVAC operation; no pool.

“Room HVAC old and in poor condition.”

Apr 24, 2008 by Tina from Bear, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Nothing.

“Excellent accommodations, beautifully decorated, super attentive staff, located 5 minutes from the White House walking, Burger King and Starbucks on the corner right there across from us. You do have to pay for daily parking, valet only, but it is well worth it, everything is very close and a very safe area.”

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Amenities at Capital Hilton, Washington

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Mini Bar No Smoking Rooms/Facilities Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services