Holiday Inn Hotel and Suites Alexandria

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User Reviews for Holiday Inn Hotel and Suites Alexandria, Alexandria

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Sep 7, 2008 by Brian from Sparta, NJ
Overall Rating: 2
Cleanliness:[1] • Staff:[8] • Location:[7]

• Exterior was very attractive.
• It's under construction.

“It's under construction/renovation (extreme). The garage area was dangerous. I had to change rooms for non-working TV & A/C. The outlook for post-renovation isn't good. The newly renovated rooms are at best 1/2 stars. The bathrooms are cramped so much that whether the door is open or closed determines whether you can use the toilet or tub.”

Sep 4, 2008 by Sam from Florence, SC
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[8]

• The room was clean.
• Common areas torn apart, elevators did not work half the time, little to no parking.

“The parking garage was mostly filled with construction materials and equipment. The elevators didn't work half the time and would sometimes even get stuck. In all fairness, the room was very nice, comfortable and clean although the lighting in the bathroom area left something to be desired.”

Sep 1, 2008 by Norman from North Bellmore, NY
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[8]

• NA.
• NA.

“This hotel was having a complete make-over. It was dirty (because of the work in progress) and elevators did not always work. It certainly was not conducive to a good stay/dining experience. I felt sorry for the staff who was doing their best to cope. I am also aware some guests left early because of the poor conditions. I am sure once the work is finished it will be a nice hotel.”

Aug 31, 2008 by Gail from Homewood, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[9]

• Flat screen TV, beds, cleanliness.
• Hotel is being upgraded so there was a lot of construction debris.

“Nice hotel in a great location. Great staff. Friendly and very accommodating. The current construction activities were sort of messy, but this was still much better than most Holiday Inns. It was so bad I left after the 2nd night of a 5 day stay.”

Aug 30, 2008 by Bridget from Glen Arm, MD
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Great location, being renovated, across from grocery store, close to DC tours and Old Town; free shuttle.
• Under renovation, tight parking spaces, unreliable elevators.

“It was under construction, but the staff made it very bearable for us. Room was clean and quiet. Beware the elevator doors--they shut before you can enter or exit!”

Aug 24, 2008 by Patricia F. from Sandy Hook, CT
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[9]

• Great location.
• Hotel is under total renovation.

“Although a great price in a great location, the hotel is undergoing a complete over haul. Common spaces are closed, access to the parking garage limited.”

Aug 22, 2008 by Roosevelt from Hopewel, VA
Overall Rating: 6
Cleanliness:[1] • Staff:[10] • Location:[7]

• It was just a place to lay down. Nothing different about it.
• It was dirty.

“The people was nice and helpful.”

Jul 21, 2008 by Joe from Huntington Beach, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[6] • Location:[4]

• Person at the check in was very helpful/friendly.
• Not that great of a location, lobby was kind ghostly and dark.

“NA.”

Jul 20, 2008 by Judith from Columbia, SC

Cleanliness:[8] • Staff:[10] •

• Transportation was excellent. Staff in general very responsive.
• Electrical system leaves something to be desired.

“We were there for only two nights. We spent very little time in our room.”

Jun 4, 2008 by Christina from Oxford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Coffee maker in room, staff very friendly.
• Not enough cable TV channels.

“Overall, really nice for price. I was taken a back when I found out parking in the hotel lot costs $15 per day. But there was ample parking on the street. Right across from a Giant grocery store, too. Very convenient. Too few cable channels, but we didnt' have time for much TV watching anyway.”

May 30, 2008 by Vicky from Durham, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Smoking rooms.

“It's a fine hotel, not so close to a Metro station, but they have a shuttle. They only had smoking rooms available when I checked in, but the staff they to clean the smell for us. They also offer to change rooms nest night. I didn't use the dining facilities in the Hotel. It's a nice walk to Old town Alexandria, where you have several choices.”

May 28, 2008 by Jen from Avon, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Desk staff very helpful and pleasant.
• Rooms not attractive, but large for D.C. area, and pretty clean.

“Not sure is three stars was appropriate for the sparsely decorated rooms, however, if our kids would have been with us, the size of the rooms would have been a definite plus. Not a super looking place, but a very good value for near Old Town Alexandria, and shuttle bus was accommodating and very friendly driver made ride enjoyable.”

May 28, 2008 by Harry from Allentown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Employees were very helpful to accommodate.
• Parking was bad very tight.

“I would recommend it to anyone. Would stay there again. Convenient having a store right across the street and about a mile from small shops. Shuttle to metro.”

May 28, 2008 by George from Williamsburg, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• Good bed.
• No soap or shampoo in room, shuttle left before schedule.

“The beds are nice, but the public spaces are run down. Apparently there will be remodeling in the next year. The worst thing was the shuttle down to King Street left five minutes before we were told to show up.”

May 28, 2008 by Roger from Fredonia, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Friendly staff nice location.
• $15 pays to park.

“I would stay here again. The staff was friendly. The rooms were clean. Good location as far as walking to restaurants etc. Short drive to the Metro for turning D.C. I would stay here again.”

May 20, 2008 by Kristina from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The location to DC and King Street was perfect, room was clean.
• Room was clean, but a bit outdated.

“This hotel was nice and clean. The hotel and room was a bit outdated, and I believe soon to be renovated. The hotel offered a shuttle to the airport (about 10 minutes drive) and there we picked up the Metro to DC. Very convenient. Also, about a 9 block walk to King Street, where we found great shopping, dining, and a movie.”

May 17, 2008 by Rosanna from Arlington, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[4]

• Pleasant.
• It was under construction, I was charged for parking.

“From desk employees very helpful. Hotel looks dated and I was disappointed to see that it was kind of far from the old town area , it has a shuttle but I arrived at 8 p.m. and the last shuttle was until 10 p.m., so I couldn't really use that. I was very disappointed to see that it was under construction, my view was the construction and a supermarket. I had to pay 15.00 for 1 night of parking. The restaurant was good .”

May 16, 2008 by Latoya from Burbank, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[8]

• Friendly staff, very helpful.
• Room outdated, quality of restaurant and food not very appealing, not able to access parking structure after hours.

“Great location to destination, nice hometown feels with great restaurants and shops in the immediate area. Friendly staff, however, hotel should not be rated as a 3 star upscale hotel. Room was very outdated, not attractive and did not have simple amentias including having a business center with internet access. Food in hotel restaurant was not good.”

May 11, 2008 by Thomas from Bronx, NY
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[8]

• Location.
• Inept staff.

“Pro: Nice location. Cons: Front desk staff checked us into a room that was already occupied, 5:30 a.m. wake up call that we did not ask for, missing light bulbs and poorly lit and poorly designated parking area.”

Apr 18, 2008 by Ann from Middletown, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great hotel. Nice to have grocery across the street.
• The front was under repair so we couldn't pull in the front of the hotel. Elevator didn't work.

“We enjoyed our stay at this hotel. We couldn't believe how big the room was. There was easy access to DC and Olde Town. I would stay here again.”

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Amenities at Holiday Inn Hotel and Suites Alexandria, Alexandria

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual Outdoor Pool Outdoor Tennis Parking Pets Allowed Pool Radio Restaurant Room Service Safe Deposit Box Satellite TV Sauna Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service