Sheraton Suites Old Town Alexandria [Alexandria, VA]- Hotel Reviews - MyTravelGuide.com


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Sheraton Suites Old Town Alexandria 3-star

801 N Saint Asaph Street, Alexandria, VA

Ideally located in Old Town, the Sheraton Suites Old Town Alexandria combines a charming, historic setting with easy access to and from Ronald Reagan Washington National Airport and Washington, D.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.5 [rate it]
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User Reviews for Sheraton Suites Old Town Alexandria, Alexandria

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 726 user ratings

Dec 7, 2009 by Joe from Airmont,NY
Overall Rating: 5 Overall user rating

  • The location was convenient.

“The Sheraton Suites is an older hotel. While the rooms have been divided into a living room and a bedroom, the areas are very small, especially when compared to places like the Homewood Suites or the Hilton Garden Inn. The other thing I did not like about this hotel was the continual charging for things like Internet service $10, parking $22 a day, water in the room $3.50 a bottle and so on. Our room was on the second floor near the pool so to make matters worse she could smell the chlorine from the room.”

Dec 1, 2009 by Anne Marie from Middletown,CT
Overall Rating: 10 Overall user rating

  • The room setup.
  • Front desk clerk was not knowledgeable about the area and the parking fee of $22 was absurd.

“This hotel was beautiful and we all loved the way they were set up with the couch and chair and TV and the bedroom closed off by French doors. The kids just loved the pool and jacuzzi. I would stay here at this hotel again with children.”

Nov 27, 2009 by Reggie from Lafayette,CA
Overall Rating: 10 Overall user rating

  • The suite was attractive and had everything I needed.
  • The printer in the business center was not working properly.

“The restaurant was closed while I was there. But it's an attractive place to stay.”

Nov 18, 2009 by Jay from Centerville,OH
Overall Rating: 10 Overall user rating

  • Great bed.
  • We had a bad experience with a follow-up exchange.

“You can not beat this place for a weekend stay.”

Nov 17, 2009 by Theresa from Durham,NC
Overall Rating: 7 Overall user rating

  • The hotel was very clean and classy and the room was well decorated and very comfortable.
  • The employee who checked me into the hotel was condescending and rude.

“Overall, pleased with the appearance of the hotel. Parking was as issue, however, and there was an additional fee to use the garage. The person who checked me in to the hotel seemed unprofessional, incompetent and / or distracted. This treatment made me regret having to stay there.”

Oct 22, 2009 by Patty from West Islip,NY
Overall Rating: 10 Overall user rating

“The suite with separate living area with microwave, refrig etc. made stay very comfortable.”

Sep 24, 2009 by Theresa from Cannonburg,PA
Overall Rating: 10 Overall user rating

  • Clean, great location, pool/hut tub, and nice suites.

“We were in town for a Christening. The Sheraton suites was in a great location for us. We liked having a parking garage. The pool/hot tub was a nice plus! Liked the king-size bed with French doors to the living area.”

Sep 15, 2009 by Mars from Appleton,WI
Overall Rating: 9 Overall user rating

“Great value - staff was friendly and helpful. Restaurant was quite nice, room was quiet and very comfortable.”

Sep 14, 2009 by Debbie & Scott from Corinth,TX
Overall Rating: 8 Overall user rating

  • Clean room,lobby was nice.
  • Restaurant limited, shuttle driver was rude.

“Hotel was clean and we enjoyed our stay. WiFi was not free. $10 charge for this service that most hotels do for free. $22 for hotel parking!”

Sep 6, 2009 by Neil from N. Myrtle Beach,SC
Overall Rating: 5 Overall user rating

  • Easy check out.
  • Smells. Charge for everything even water. Poorly lit rooms. Small spaces.

“Hotel smells bad. Rooms are small for suites. Bathroom poorly lit, no ventilation. Charge for things such as bottled water in room and decaf coffee for coffee maker. Parking garage was like an oven and so was elevator to the garage. No conveniences close by. Lower priced hotels are just as nice or nicer. If I had paid full price I would have been extremely unhappy. Would not recommend ... and I am not one to complain.”

Jul 11, 2009 by Kevin from Fairfield,CT
Overall Rating: 4 Overall user rating

  • Good location.
  • Hotel/rooms were shabby and worn out.

“Priceline star ratings are way off. This hotel is a 2 star masquerading as a 3.5 star. The Sheraton is in a good location, if you like Old Town, but the hotel itself is worn out and shabby. Had dinner in the restaurant, we were the only customers in there. Still took over an hour, and all we had were sandwiches and pizza. Front desk staff was friendly.”

Jun 25, 2009 by Lynn from Louisville,OH
Overall Rating: 9 Overall user rating

  • Everyone friendly.
  • Buffet to pricey.

“The staff and hotel was wonderful. Quite, friendly.”

Jun 19, 2009 by Jack from Saint John,IN
Overall Rating: 9 Overall user rating

  • Free internet in the lobby area.
  • Room was small.

“The Sheraton provided us with quality accommodations in a great part of Alexandria. It is located 7 blocks from the Old Town section of town. The staff was helpful and professional.”

Jun 7, 2009 by Candida from Lafayette,LA
Overall Rating: 3 Overall user rating

  • Comfortable beds.

“It was a comfortable place to sleep.”

May 30, 2009 by Greg from Arlington,VA
Overall Rating: 10 Overall user rating

  • Excellent quality surroundings and professional staff in great location near airport.

“This is a high quality hotel in the heart of Crystal City near the Reagan Nat Airport. The staff is above reproach and welcomed me in like extended family. They also provided excellent advise on where to eat and how to best enjoy the capitol city.”

May 29, 2009 by Laura from Charlotte,NC
Overall Rating: 9 Overall user rating

  • Loved the set up of having a suite. Hotel was very comfortable and clean and a great bargain through Priceline!
  • It was a little far from the main area of town which we would have liked to be in.

“This was a fantastic, comfortable, clean hotel. The staff were incredibly friendly and helpful and did not treat us like bargain shoppers even though we got a great deal through Priceline! The layout of the suite was perfect for traveling with children because one area was set up for our child and my husband and I could comfortably watch
TV in our own bedroom.”

May 15, 2009 by Mandy from Waverly,OH
Overall Rating: 9 Overall user rating

  • The decor and cleanliness.
  • $22.00 a day for parking was excessive considering everyone parked and used metro or hotel shuttle.

“The appearance is very nice. The staff is a little hard to understand (English is our main language). The parking was crazy. We spent an additional $88.00 for our weekend trip just on parking.”

Apr 30, 2009 by Mike from Denver,CO
Overall Rating: 2 Overall user rating

“I would never stay here again as I felt they treated me like a 2nd class citizen. They were not warm and friendly.”

Apr 12, 2009 by Laura from Worthington,OH
Overall Rating: 8 Overall user rating

  • Convenient location, clean. Comfy bedding.
  • WiFi charge in room of $10 per day.

“Lovely lobby, clean rooms, excellent bedding.”

Mar 24, 2009 by Brian from Williamsburg,VA
Overall Rating: 7 Overall user rating

  • 24-hour fitness room, Flat screen HDTV, microwave.
  • Pay nightly for Internet that was mediocre quality, small refrigerator only.

“The rooms are pleasant, though cramped. Well - lighted with large windows, but poor vistas as the surrounding area is other hotels and businesses.”

Amenities at Sheraton Suites Old Town Alexandria, Alexandria

  • 24 Hour Front Desk
  • Available to/from Ronald Reagan Washington National Airport (6:00AM-9:00PM)
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable

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