Sheraton Suites Old Town Alexandria

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User Reviews for Sheraton Suites Old Town Alexandria, Alexandria

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Apr 30, 2008 by Babette from Midlothian, VA
Overall Rating: 7
Cleanliness:[6] • Staff:[5] • Location:[7]

• The room was nice.
• For the price it should have included a breakfast of some sort. You had to pay another 40 extra for that.

“I thought the rooms could have been a bit bigger and it could have included some sort of breakfast. The in room menu prices were quite high in my opinion. Overall our stay was good great location I didn't use y car the whole time I was there except to go into DC.”

Apr 28, 2008 by Scott from Toronto, SD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Free shuttle from the airport and around Old Town Alexandria!
• Internet access is $10/day.

“This hotel is an all-suites hotel with nice rooms and a great shuttle service. The staff are friendly and helpful, everything is clean, and access from DCA is convenient.”

Apr 28, 2008 by Lori from Alamogordo, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Beds were awesome.
• Restaurant was under construction.

“It was great...enjoyed it!”

Apr 27, 2008 by Steve from Garland, TX
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[7]

• Location near Old Town Alexandria.
• Room was small, carpets were stained.

“Suite had an "island" in the middle, which reduced the usable floor space and made the three rooms--living room, bedroom, bath area--seem small and difficult to use. Internet was expensive ($13/day) and slow.”

Apr 27, 2008 by Kathy from Middleboro, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel staff very solicitous in helping me get a prescription at pharmacy and allowing our stay past checkout to allow me to rest prior to air take-off.
• Unfortunately the pull-out couch mattress probably caused my back pain. Better mattress would be great.

“The hotel staff was very solicitous, especially given my aching back. They shuttled us all over. They referred us to a great restaurant. The Chart House. We were treated like VIPs based on their reservation with a free dessert, roses and solicitous visits by chef and maitre'd. We'd definitely go back.”

Apr 26, 2008 by Eileen from Marlborough, MA
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[7]

• I liked the suite for my children.
• I was given a suite with one single king size bed and they could not give me two queens.

“The location was great if you want to spend time out of DC. The hotel shuttle to the metro was helpful and staff directed me on how to use the metro to get into the city. However, the hallway was loud at night and we had a buzzing sound coming from the vent which kept the kids awake. It was nice that they didn't allow children into the hot tub, gave parents a little respite too.”

Apr 25, 2008 by Boston from Lexington, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean. Beds very comfortable. Sheets lovely.
• Pool too dim.

“The hotel was clean, updated and convenient. Plenty of parking on the street meant I didn't have to pay $18 per day also. Easy access to old town Alexandria and dc. Great trip. Highly recommended.”

Apr 17, 2008 by Anneke from Oib, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[8]

• It was clean.
• Service was awful.

“Typically at the Sheraton you get excellent above and beyond concierge service, that was not the case here. The staff was not helpful at all. Everything cost extra such as parking, etc. The room was clean and bed was comfy! There was a lifeguard at the pool but it was only 3 feet deep all across and there were no towels several times. I expected more from a Sheraton hotel.”

Apr 17, 2008 by Lynn from Seneca Falls, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was clean, friendly, good location, helpful, nice pool.
• No continental breakfast or discount coupons for breakfast, Limited TV Channels.

“The hotel was what I expected of a 3-star hotel. Pool was clean and had a friendly lifeguard. Our room was on the small side but very comfortable. There was a grocery store 2 blocks down to buy food or other necessaries.”

Apr 17, 2008 by Shane from Birmingham, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Room was spacious, staff was nice, access to airport and rapid transit was easy.
• Outrageous prices for internet access.

“This is a great place to stay in DC!! Shuttle to Metro and Old Town is prompt, the staff is nice, and the entire place was clean as a whistle. I'd highly recommend it for anyone whether the trip is for business or pleasure.”

Apr 11, 2008 by Melissa from Atlanta, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• The staff was fantastic. Very accommodating, helpful and friendly.
• The rooms were a bit small and the location was on the outside edge of Old Town.

“The rooms were considerably smaller than other suite type hotels, but were set up to make the maximum use of space. The staff was fantastic, even with a large convention staying at the hotel (which we were not a part of) they took care of our family with ease. I never had to ask as they offered extra services (shuttle pick-ups and drop-offs outside of scheduled times and places, metro advice, directions, etc.). They made the difference between an okay stay and a great one.”

Apr 8, 2008 by Carl from Feeding Hills, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very clean and staff was helpful.
• Parking to expensive.

“We arrived at 4:00 pm check in was a breeze, room was clean, service at hotel was great. Overall we stayed two nights and had a very good experience, would recommend.”

Apr 6, 2008 by Tom from Irvine, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Nice, spacious rooms with comfortable beds.
• Poor bar food.

“Good location, great rooms, nice value.”

Apr 6, 2008 by Bob from North Merrick, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• The newspaper at your door was a nice touch.
• Cost of internet computer hookup.

“This looks like a good place to stay if youre on a business trip.”

Apr 1, 2008 by Taneshia from Woodbridge, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• People were friendly and I loved the room.
• I wish that they didn't let animals into the building. This lady's dog was running up and down the floor and I thought it shouldn't be allowed.

“Great hotel with spectacular views. Very business/romantically setting. Great people work there that actually care about their jobs and your comfort while staying there.”

Mar 31, 2008 by Philippe from Loveland, OH
Overall Rating: 5
Cleanliness:[9] • Staff:[6] • Location:[9]

• Great convenient location to Downtown DC with shuttle service to nearest subway stop.
• Extra $18 daily for parking, no complimentary coffee or breakfast in the morning.

“Extra charge for internet access. Pool does not open before 4:00 p.m. We were coming from the Comfort Inn Williamsburg were all those extra amenities were provided at no extra cost, a bit disappointing.”

Mar 30, 2008 by Chun-Ling from Forest Hills, NY
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[5]

• They have discovery channel and they separate living room and bedroom.
• Expensive, far away from subway station and downtown.

“They forgot to release the alarm in my room.”

Mar 17, 2008 by Teresa from Long Beach, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[3]

• Van service to Metro at the airport.
• Distance from Old Town Alexandria.

“Was traveling with my sister. There is not much privacy in the rooms, and we both said it is a stretch to call them suites. But the staff tried hard.”

Mar 14, 2008 by Fu-Chang from Amherst, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I like this hotel. Comfortable. Large. Relax able.
• If it has free internet will be perfect.

“I like this hotel. It met my expectation of this three star hotel.”

Mar 14, 2008 by Jack from Scranton, PA
Overall Rating: 4
Cleanliness:[1] • Staff:[9] • Location:[8]

• Front desk staff was pleasant.
• Dirty hotel room. Most 3 and 4 star selections have resulted in filthy rooms. 2star categories have been much better, and CLEAN!

“This is unfortunate for Sheraton. With a reputable name, the standards should have been more attentive to details. The room was unbelievably filthy with stains on all furniture. Much better for business travelers as well as families on a budget.”

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Amenities at Sheraton Suites Old Town Alexandria, Alexandria

24 Hour Front Desk Available to/from Ronald Reagan Washington National Airport (6:00AM-9:00PM) Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable