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Hotel Madera 3-star

1310 New Hampshire Avenue Northwest, Washington, DC

THE HOTEL MADERA IS AN INDEPENDENT DELUXE BOUTIQUE HOTEL
WITH 82 INTIMATE AND SOPHISTICATED ROOMS.[more]

  • Amenity Highlights — Pets Allowed, Bar/Lounge, Business Center, Restaurant, Handicapped Rooms/Facilities
  • Average User Rating: 8.5 [rate it]
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User Reviews for Hotel Madera, Washington

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 70 user ratings

Apr 21, 2008 by Martha from Madison, CT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Staff was very helpful. Liked the free wine in the lobby!
  • Bathroom was tiny.

“Hotel Madera has a very helpful, friendly staff. It's a short walk to the Metro Station -- we handed our car to the valet and didn't use it until we checked out. The room was very nice, clean, and attractive, with an office area, an exercise bike, and a dressing area, yet the bathroom was tiny -- fine if you're by yourself, but a little difficult for our family of four. The Sunday brunch at the hotel's restaurant was very tasty, but service was slow for those of us who were anxious to go sightseeing, not lounge around as many people might. I would definitely stay at this hotel again.”

Apr 13, 2008 by Lynn from Lansing, MI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Beautiful, stylish room. Large room for the city. Pleasantly surprised.
  • Limited room service. Breakfast served too late (7:15 am start time).

“Beautiful, stylish hotel in the heart of Dupont Circle. Within walking distance of Connecticut Ave. and all it has to offer. Not close to Metro, but great if you want to get away from the typical business/conference hotel. Truly a place to relax. Plug your I-Pod into the clock radio or bring your CDs for the in room stereo.”

Apr 10, 2008 by Krista from Spring, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Wine and cookies.
  • Lobby too small.

“Great overall hotel - upscale bath products and bedding. Our room was large. Free evening wine, cookies/milk, and morning coffee/tea were all pleasant surprises. Staff were extremely friendly and welcoming.”

Mar 30, 2008 by Kelly from Lake Mills, WI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Location and room size.
  • Would like to have coffee available longer.

“Very nice hotel with friendly staff in a great location. There were many places to eat within a few blocks, the metro was close, and the room was spacious.”

Mar 25, 2008 by Chutcharn K. from North Canton, OH
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Cheap and clean. Reasonable price to stay in the center of DC.
  • Parking.

“If you want to stay here in the center of DC, this is a cheap place and close to subway (Near Dupont center). But I would be a good idea to not bring your car with you, because it's not easy to find parking spot outside. You need to pay for 10 $ for parking during daytime. If you need to park at night (Valet 35$) or park outside.”

Mar 23, 2008 by Collin from Lubbock, TX
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[7]

  • Great beds and quality service.
  • Smaller than it looked in the pictures.

“Great place to stay minutes from all the big attractions. Quiet, small, comfortable hotel.”

Mar 17, 2008 by Shannon from Baltimore, MD
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Upscale decor.
  • Price of overnight parking.

“Excellent boutique hotel.”

Mar 5, 2008 by Geoff from Roanoke, VA
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[9]

  • Friendly Staff.
  • Star decor, no lounge, no chain lock, dirty towel.

“This Hotel seemed to appeal to the more modern and hip demographic, but there were standard amenities that were absent that really make this a 2-star Hotel. There was no lounge, even though they had a complimentary wine hour. So guests could go downstairs and get their glass of wine, but had to take it up their room or drink it in the tiny lobby, standing in front of the desk clerk. There was simply no lounge whatsoever. There was no sliding chain lock on the door of the room, something that was very concerning. Also, the cleaning staff failed to identify themselves when knocking on the door, and went ahead and opened the door while we were getting out of the shower, even though it was 9 am (checkout time is noon). Also, one of the towels was a bit stained--lending a certain one-star-hotel feel to the experience. There were some other slight annoyances that were cleared up with a phone call, but just should not have occurred. I would definitely not recommend this hotel to anyone. There really is no excuse for the lack of standard hotel amenities in any hotel in Washington D.C.”

Feb 21, 2008 by Leah from Raleigh, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The front desk service was wonderful.
  • From the room we heard a lot of street and lobby noise.

“The hotel was very attractive and had great perks, like wine at 5:30 and milk and Oreo at 10:30. The staff was very professional and friendly; a great place to stay!”

Jan 29, 2008 by Alan from Austin, TX
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Clean, centrally located, free internet, friendly staff.
  • Rooms were relatively small and the bed and chairs were not particularly comfortable.

“On the bright side, the rooms were clean; the hotel is centrally located, with free internet, and friendly staff. However, the rooms were relatively small and the bed and chairs were not particularly comfortable. Overall, a good place to stay.”

Dec 9, 2007 by Myeong from New York, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very friendly and kindness for stating. Very nice.
  • None.

“It was very comfortable and easier to accessible to other areas.”

Nov 28, 2007 by Ludovic from Virginia Beach, VA
Overall Rating: 5 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[5]

  • Room.
  • Noise.

“Very noisy hotel, they keep on playing music even during the night! Very hard to relax! Valet parking, you must wait for a long time to have your car.”

Nov 26, 2007 by Kelly from Luling, LA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • I adored the "retro" appearance but like the ambience it created.
  • I did not like the menu of the restaurant because of allergy reasons.

“Overall, Madera hotel was a great experience. The staff was very friendly and helpful. The room was spacious. The four of us felt like we were home on our five night stay. I would definitely stay here again. The metro was a couple blocks away which made easy access to all the DC area had to offer. Great hotel!”

Sep 24, 2007 by Linda from Washington, DC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel staff and accommodations were excellent.
  • Can't think of anything.

“Very friendly staff, very helpful. Room was clean, housekeeping excellent.”

Sep 20, 2007 by Pearl from Blacksburg, VA
Overall Rating: 8 Overall user rating
Staff:[5] • Location:[10]

  • The location is excellent.
  • The hotel staff consistently gave us bad directions to nearby restaurants etc.

“So-so. Overpriced.”

Sep 20, 2007 by Jacob from New Haven, CT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very fancy hotel, close to down town.
  • Restaurant was a little expensive, but the food was fantastic.

“The hotel exceeded my expectations. It is a fancy hotel with beautiful rooms. The restaurant is trendy and has wonderful food. They have complementary wine during certain hours, which happened to be when we came in. Certainly a nice warm welcome.”

Sep 18, 2007 by Alysia from Cocoa, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great staff, great beds, great rooms!
  • Parking was scarce but there was cheap public parking near.

“Great hotel; definitely exceeds the 3 star rating. Very trendy with great location! Only negative I can think of is the fact that the valet parking is very expensive, but you can put your car away for $10 a day and leave it there (you won't need it!).”

Aug 4, 2007 by Jean from Burbank, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly staff; complimentary wine in the evenings.
  • I had to request a coffee maker be brought to my room.

“Fabulous location; large, gorgeous rooms; complimentary internet; complimentary wine in the evening, coffee in the morning. I did not like that I had to request a coffee maker for my room (should be standard equipment in a hotel of this quality), and that they only brought one coffee packet (most hotels supply three -- two regular, one decaf). Sure, they served fresh complimentary coffee, but only in the morning, and only in the lobby (which means getting dressed and looking presentable). Otherwise, no complaints.”

Aug 1, 2007 by Liz from New York, NY
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[10]

  • I liked the hotel restaurant and the almost constant free snacks and drinks in the lobby.
  • Hotel ran out of 2-bed rooms, room service not 24-7, hotel ran out of tourist maps, very small lobby.

“The Hotel Madera is ideally located near the Dupont Circle Metro and many restaurants and bars in DC. Interesting, safe neighborhood. The lobby is very small but offers snacks from wine at 5pm to afternoon apples to cookies at night. Unfortunately, the hotel ran out of 2-bed rooms (though we had called to request one a few days in advance) and put us in the "Cardio Suite" which featured a treadmill (not useful in 95 degree DC weather). Also, the hotel ran out of DC maps and I had to go to another hotel in the area to get one. Nice feature was that they give you an option of what newspaper you would like - had the choice of the Sunday NYT or the Sunday Washington Post. The Firefly restaurant off the lobby is great, very cute, trendy, and clearly popular with actual DC residents and not just hotel guests. Also, note that hotel does not offer 24-7 room service.”

Jul 26, 2007 by Jeff from Norfolk, VA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • Unique room furnishings; spacious rooms; helpful staff.
  • Elevator needed to be deodorized.

“I would recommend this hotel to anyone traveling to the D.C. area. Location near Dupont Circle is ideal. Our comfortable, spacious and clean room was a delight. The friendly, courteous staff was an added plus.”

Amenities at Hotel Madera, Washington

  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Free Local Telephone Calls
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
Hotel Representatives:

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