Best Western New Hampshire Suites Hotel

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User Reviews for Best Western New Hampshire Suites Hotel, Washington

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Sep 14, 2008 by Diane from Syosset, NY
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[6]

• Very little.
• Staff was not helpful.

“If you want a bet and nothing else this hotel is fine.”

Aug 21, 2008 by Jeong from Peyton, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• This hotel better than in New York 3star hotel. Big size room. Friendly.
• Dose not supports another language. Only English. Not global hotel.

“I am very satisfied. Good size and price room.”

Aug 5, 2008 by Gale from Daylesford AU
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location with easy walking distance to all points of interest and restaurants.
• The breakfasts were a bit boring - maybe add some yogurt.

“Value for money, clean, comfortable. I'd stay there again and recommend it to friends. Staff was very friendly and helpful.”

Jul 29, 2008 by Susan from Escondido, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was pretty and the room was very nice and clean.
• We had a major problem checking out when it came to getting our car out of the parking garage.

“The room was very clean, the lobby was pretty, the staff was nice and helpful but there was a problem when it came to checkout. Our paid parking ticket would not let the bar release in the parking garage to let our car out. It took a walk back to the lobby for a new ticket and talking to the call for help button, not to mention sitting in a hot car for 10 minutes to get the ticket to work so we could leave. We had to motion for other cars to get in the other exit lane and go around us while we repeatedly explained our situation to the call button.”

Jul 23, 2008 by Scott from Camp Hill, PA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very courteous, friendly staff.
• They told us they would give a bed plus sofa-bed, but we didn't have the latter the first night.

“While a cost-effective place to stay compared with nearby hotels, it's obvious they need to commit more staff to various functions. For example, my check out took 40 minutes - simply because I had to wait in line behind 3 other people. It shouldn't have taken that long. The staff members were extremely friendly, which is amazing when you consider how overworked they appeared to be. Also, our first night was to include a queen-sized bed and a sofa-bed. The room did not have the latter, so I was forced to sleep on a roll-away bed that curved up at each end, making me feel like a taco.”

May 29, 2008 by Julie from Huntingdon, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[8]

• Staff was very helpful, location was pretty good. Metro was 2-3 blocks from hotel.
• Over all it was good. There were ants on the tables and cereal bar at breakfast.

“Good location. Metro close. Staff friendly and helpful. Only negative was ants in the breakfast room.”

Jul 30, 2007 by Janet from Suttons Bay, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very beautiful hotel which blends into the historical DC neighborhood.
• Parking was nearly $20 per day. Hotel unable to accommodate bed choices (doubles vs. king).

“A beautiful hotel that blends comfortably into the historic DC neighborhood.”

Jul 28, 2007 by Rl from Atlanta, GA
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[6]

• Location is within walking distance to good restaurants & metro.

“They treated us like second-class customers, and seemed less willing to make any special effort for us to sort things out. The staff remained relatively professional, and did give us a room. Their attitude was condescending. I would not stay here again.”

May 28, 2007 by Liz from Minnetonka, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was outstanding.
• Window faced some kind of trash dump.

“Would stay at it again!”

Jan 8, 2007 by Juan P. from New York, NY
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[8]

• Location.
• Cleanliness.

“The location was excellent. However the hotel performance was very poor. Not expected from a chain like best western, we had stayed on a bottom line Sheraton a few days ago and it was so much better. When we arrived we were taken to four rooms before one of them was clean (including beds not made and towels on the floor!) The hotel's excuse was lack of personal because of holidays! On Jan 2, unbelievable! Next days were pretty much the same. On the second day, we arrived at 6 pm and our room was not made. Hotel personal offered my husband clean sheets and towels for him to make his own room! (Wasn¿t that what we were paying for?). Breakfast was not worth going, food and location were very poor (egg. There were cereals but not skim milk, orange juice was mixed with water, and you had to carry your own dishes to a den). Front desk was fine but in general service was not an asset of this hotel.”

Oct 22, 2006 by Ben from Greencastle, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Convenient to the METRO, but not busy, spacious rooms, good continental breakfast.
• Minimal parking nearby.

“Access to the Mall is easy but not overwhelming. The rooms and staff are suitable for all travelers for all occasions.”