The Westin Grand Hotel Washington Dc

Photos of The Westin Grand Hotel Washington Dc, Washington

• Add your own photo of The Westin Grand Hotel Washington Dc

User Reviews for The Westin Grand Hotel Washington Dc, Washington

• Add Your Own Review »

Apr 30, 2008 by Patty from Auburn, MA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• The beds were awesome.
• The business center wasn't big enough, always occupied.

“Hotel was awesome. The only problem was it was under renovation, so a bit noisy at times on the floor I was staying. I would have still stayed there but would have asked for a non-renovation floor or arranged my time accordingly.”

Apr 29, 2008 by Marie from Edgartown, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Staff was very helpful and attentive.
• If I had to pick something, it would be location.

“The staff at this hotel was the best! Very attentive, helpful and always courteous. The rooms were very nice and the bathroom was spacious. The hotel was being renovated, so the pool wasn't open, but other than that you would never know that renovations were going on. The fitness center was adequate, if a bit on the warm side.”

Apr 29, 2008 by Emily from Gadsden, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Close to Georgetown and the Metro; Very comfortable bed.
• Currently undergoing renovations, though this impacted us minimally.

“Conveniently located near Georgetown and a Metro line. Good neighborhood to walk around at night. CVS Pharmacy closes by in case you need anything.”

Apr 28, 2008 by Yvonne from Brookline, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, very neat and clean room.
• Under construction making noise and smell in hallways, no indoor pool.

“1. Great. Great location close to public transportation, grocery store, restaurants 2. Very neat and clean room and comfortable bed.”

Apr 27, 2008 by Marylou from Boise, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed and the quietness.
• Liked it all.

“We really enjoyed the Westin Grand Hotel. The room was quiet, very tasteful, and comfortable. The location made walking tours of downtown and Georgetown great. The hotel food was the best in the neighborhood, in our experience, though expensive. The staff was helpful and cheerful.”

Apr 26, 2008 by Karen from Denver, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great room & staff.
• Undergoing renovations.

“The staff, location, and quality of my room was fantastic. Loved it. On the down-side, they were in the midst of renovations. The rooms next door and above were under construction, which was audible. That being said, it was not overwhelmingly loud and the noise ceased by about 5 or 6pm. I was very pleased with my stay as a whole.”

Apr 26, 2008 by Sean H. from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Freshly renovated room.

“Westin Grand is being renovated. The renovated rooms are nicely done. Restaurant for breakfast is very expensive but other cheaper options are close by. We were two adults and two children. The three nights we were there the hotel was not busy, we never saw anyone else staying on our floor. But we were told they were sold out and no rooms with two beds were available. They did offer a free rollaway bed which was brought up quickly. All the staff were friendly and helpful except the desk person who was probably just following orders in refusing to give us a room with two beds.”

Apr 26, 2008 by Steve from South Burlington, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff were exceptional. They seemed to anticipate our every need.
• The room, with 1 king bed, was small. Also, in-room internet was at extra cost.

“Tremendous location. Exceptionally clean. Staff was very attentive and helpful. There was remodeling underway, but the workers were quiet and did not start early or continue past 5:00PM. Great location as we were visiting GW University (2 blocks) doing some shopping (Georgetown an easy walk), and sight-seeing (White House and monuments just a few additional blocks to the south and east). The room, with a single king, was quite small. Barely room for a roll-away bed. Extra-cost for in-room internet seemed tacky.”

Apr 26, 2008 by Ginny from Lexington, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• I like that we were given a newly renovated room with a view.
• Loud renovations in lobby one morning while trying to conduct business in the business center.

“After reading so many negative reviews online, I was not expecting to be pleased with our room. However, I was extremely happy with the room given to us for our 4 night stay. Newly renovated, and very large bathroom with separate tub! I would recommend this hotel again and will hope to stay there again soon. Only negative was parking but the valet service was always quick.”

Apr 24, 2008 by Caroline from Broomall, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[6] • Location:[9]

• Clean, fast service.
• We requested an adjoining room and they did not follow through with their promise.

“The parking staff took great care of our oversized vehicle without being asked. We were disappointed that they were not able to fulfill our request for adjoining rooms. The day before they had told us that it would be "no problem" but upon check in they were not able to supply us with the adjoining rooms. The hotel is in a great location, three blocks from a metro stop and about a mile from the Lincoln Memorial. Fabulous for touring Washington with the family.”

Apr 24, 2008 by Rosemary from Edmonds, WA
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• Recently remodeled and we had a room that had not been used yet.
• Some of the public areas still looked worn.

“We were greeted enthusiastically and shown a beautiful room. It was a king size bed with plenty of floor space. Separate shower from the soaking tub. The room had been remodeled with all new furniture and paint. We were the first ones to use the room. It was a great.”

Apr 23, 2008 by Sally from Stafford, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The staff were very friendly.
• There was visible construction going on.

“It did not meet my expectations for a romantic getaway, which is what I was most interested in.”

Apr 23, 2008 by Lori from Hayden, AL
Overall Rating: 5
Cleanliness:[4] • Staff:[1] • Location:[7]

• Beds were great and the shower was nice.
• Massive Construction debris everywhere very rude staff.

“Will not stay here again even though it is a great area and the beds/showers were nice. They charge $10.00 per day for internet (crazy). Very rude front desk staff most spoke little English. Secondary staff were great for the most part.”

Apr 21, 2008 by Jung from New York, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Friendly staffs and nice bathroom.
• Some noises from remodeling and small room.

“Overall, it was good experience.”

Apr 19, 2008 by Rick from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location, excellent helpful staff.
• Undergoing renovation so there may be some noise.

“This is a great hotel conveniently located in DC. Staff is friendly and very helpful especially the doormen. Very comfortable rooms.”

Apr 19, 2008 by Jody from Woodland Hills, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[8] • Location:[10]

• Great location, rooms could be nice when completed.
• There was a lot of construction going on. Very noises.

“Great location and great dining options. The hotel is under construction so it is very noisy. We were woken up to fire alarms going off next door and drilling in the rooms next to ours. You couldn't even talk in the rooms, it was that loud. It sounded like they were jack hammering in the room. When done, Im sure the experience would have been a lot better. We were very unhappy with the noise level and that the staff didn't do anything about it. They said it was published on their website that they were under construction. Rooms on both sides of us were under construction, so it was really loud. Other than that, the hotel is beautiful and centrally located.”

Apr 18, 2008 by Flamur from South Euclid, OH
Overall Rating: 8
Cleanliness:[5] • Staff:[7] • Location:[9]

• Very convenient location.
• House staff, cleaning etc.

“Good location, spacious rooms. Doormen very courteous at all times and willing to help. Internet connection did not work for most of the time. Maintenance ineffective. The printer in the business room never worked.”

Apr 17, 2008 by Anna from West Harrison, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The bathroom was very up-to-date and immaculate; the shower stall was separated from the tub.

“The Westin Grand in DC is a very elegant hotel conveniently located near GW University and other city landmarks. The room itself was pristine and offered all the amenities to make our stay comfortable. The "heavenly bed" lived up to its namesake, and I would definitely book this hotel again!”

Apr 16, 2008 by Lou from Fairfax, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Renovated rooms are outstanding.
• Front desk staff only ok.

“The newly renovated rooms are outstanding, especially separate bathrooms with separate tub and shower and WC. Flat panel TVs and beds are also very nice. Standard rooms themselves are not large, but bathrooms are large. Overall understated quality very high for renovated rooms in this hotel. Renovations now scheduled complete by 5/15. Be sure to ask for a renovated room.”

Apr 14, 2008 by Ross from Wheaton, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Location, new furnishings and fixtures.
• Did not have 2 double beds available for 1st night.

“Noisy remodeling was being completed when we stayed there and began at 8am daily. Not a problem for us but heard other guests grumbling. Short walk to great restaurants in Georgetown. Exceptionally friendly staff. They did not hold the room type we requested, so had to upgrade us for the remainder of our stay.”

• View All User Reviews

Amenities at The Westin Grand Hotel Washington Dc, Washington

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable VIP Rooms/Services