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Marriott Crystal City 3-star

1999 Jefferson Davis Hwy, Arlington, VA

Located less than 1 mile from Ronald Reagan Washington National Airport in the heart of Crystal City, this charming and delightful boutique-style hotel offers direct passage to Washington's world-renowned Metro rail system - allowing you to access the entire metropolitan area from within the hotel.[more]

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User Reviews for Marriott Crystal City, Arlington

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[9.5]
Based on 177 user ratings

Mar 17, 2008 by Jana from Flower Mound, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Rooms were stylish, contemporary decor. Bed was comfortable.
  • Underground parking expensive and kind of dumpy looking.

“Overall, excellent room for the price.”

Jan 25, 2008 by Mike from Comstock Park, MI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Check-in was excellent.
  • Requested kin bed, did not get it.

“Great location from DCA with free airport shuttle.”

Oct 17, 2007 by Carol from Camarillo, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Room was spacious with nice furnishings, refrigerator as requested, location great.
  • Limited breakfast selections, shuttle to airport didn't run after 11:00 pm.

“Absolutely the best location for using the metro to tour D.C. With tunnel to metro. The room was spacious with nice furnishings, room was quiet, staff was considerate, and refrigerator was presented as requested in telephone call to hotel. Limited breakfast options as breakfast buffet was $14.00 but adequate quality. Would most definitely return!”

Oct 1, 2007 by Brian from Albany, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great bed.
  • Parking garage was hazardous.

“The Crystal City Marriott was a so-so business hotel. The room was small, but the bed was quite comfortable. Internet access was available for $9.95 a day, which is outrageous. If you have a large SUV, beware -- the garage has several sections with clearances of 6' or less!”

Sep 19, 2007 by Scott from Toronto, SD
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • We were put on a concierge floor - nice!
  • Concierge lounge is closed on the weekends - no free breakfast or cocktails.

“Very nice hotel, easy access to crystal city metro to anywhere you want to go. Nice rooms, friendly staff, nice pool and exercise club. Good restaurants nearby.”

Sep 13, 2007 by Michelle from Colorado Springs, CO
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The bedding.
  • Food in the restaurant was inedible.

“Well maintained, immaculately clean. Friendly desk staff. Time for a fashion and technology make-over. The wall paper and lack of flat screen TV (in room) are signs of falling behind the times.”

Sep 5, 2007 by Mark from Anchorage, AK
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great staff, wonderful rooms and beds.
  • Air conditioning system was outdated and very loud.

“Excellent value and fantastic beds. Clean, beautiful and comfortable. Marriot treats you right every time!”

Aug 13, 2007 by Whitney from Anchorage, AK
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Fabulous beds, nice room. Great pool, open until 11 p.m.! They even had spare goggles for my kids. They gave great bath body beyond shampoo/soaps. Staff is friendly.
  • The bathroom shower pressure was great, but there was not a fan so the bathroom got very steamy/hot and the floor also got slick from the steam.

“I would recommend this hotel. This was a very nice hotel for the price. It has 3+ star; no problem. Cute arched pool and warm hot tub. Plenty of room for swimmers and a nice 2 1/2 foot deep area for my 4 year old with over 8+ feet deep areas for my older kids. Work out area had small bottled waters and fruit available. The check-in people were very friendly. They gave us two non-smoking, double bed rooms, connecting as we requested. They were very accommodating. The beds were great, very comfortable. They provided mini bottles of bath body and beyond aromatherapy shampoo/conditioner/body lotion in the bathrooms. Much better than the generic cheap stuff many other hotels offer. Great location; it takes just minutes from the Reagan International airport. There is easy access to parking under the hotel. Costs $18/day, but that is reasonable for the area. There is free shuttle to/from the airport which we used when leaving. It was quick and easy. Best of the three hotels we stayed at during our two weeks traveling. We also stayed at the Hilton just down the block for the initial night of our trip. This hotel (our final hotel of our trip) was much better and only a few dollars more. I would pick this hotel over the Hilton.”

Jul 11, 2007 by Brandi from Greer, SC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location, location, location!
  • Concierge was a little bit sarcastic.

“Location! Location! Location! The metro stop was just under the hotel, it was very close to all of the major interstates, and very easy to get to! All of the staff was very helpful and friendly and I would definitely stay at this hotel again.”

Jun 6, 2007 by Alison from Louisville, KY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Direct access to the metro rail and close to downtown.
  • Parking was very expensive.

“Great hotel with great access to dc. Have a large indoor pool and we don't have to go outside to reach shopping and restaurants. Would love to stay here again.”

Jun 2, 2007 by Sean from Washington, NJ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The Whirlpool!
  • The need for hypoallergenic pillows (maybe).

“From the second we checked in the staff was very pleasant and accommodating. This hotel was central to all of the sights of Washington DC, but far enough to be away from the hub-bob. The hotel was very close to the Metro-rail, which helped with touring the city. Overall, a great experience!”

May 3, 2007 by Marie from Charleston, SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The service was great , anything you needed you received quickly. The people who worked in the hotel were extremely friendly.
  • The price for parking in the hotel garage, seems a bit much when your renting a room from them.

“The hotel was a joy to stay in I wish we'd had more time there. It was very clean and the hotel staff were very friendly and helpful with everything.”

Apr 20, 2007 by Janet from Omaha, NE
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[10]

  • Location and beds.
  • Little knowledge/ pamphlets given on sites/shows etc in area.

“Great beds and bedding. Nice and quiet. Great location for metro use. Staff could know more of area in relationship to booklets, schedules, shows.”

Apr 10, 2007 by Joseph from Noblesville, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Good access, good food, excellent service, friendly staff.
  • No complaint.

“As a first timer to this hotel I found it enjoyable and would recommend it to others.”

Apr 10, 2007 by Beverly from Chicago, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Excellent location. Connected to Metro station via underground tunnel. Minutes from downtown DC.
  • The pool and exercise room was closed for renovation.

“Very comfortable, clean facility. Excellent location, with underground shops, restaurants and tunnel to Metro station. Minutes from downtown DC, Arlington, Alexandria and Reagan Airport.”

Mar 16, 2007 by Sean from Fredericksburg, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location, airport shuttle, comfortable rooms.
  • High speed internet access costs $10.

“Excellent hotel: the only way to catch an early flight out of Reagan national! Why fight the i-95 traffic and stress out over getting to the airport on time. Spend Sunday night and take the free shuttle.”

Mar 15, 2007 by Dana from Shoreacres, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • The pool was very nice.
  • You can not bring alcohol from bar to room and you have to walk past the dining room to go to the pool/work out room.

“We are a family of four. We spent a small amount of time actually in the hotel, but when we did it was very nice. The indoor pool/spa was a hit with everyone, especially after walking all over D.C.”

Nov 15, 2006 by Jo A. from Virginia Beach, VA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Proximity to our children.
  • Mattress had a ridge along the edge.

“Sunday breakfast good. Loved the star buck¿s coffee.”

Jul 21, 2006 by Grace from Columbia, SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The comfort of the beds.
  • Have nothing negative to say about hotel.

“This was a very clean and comfortable also quiet hotel to stay in and it was also close to the metro and shopping.”

Jul 10, 2006 by Mukesh from Maple Valley, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The quality of the room furnishings was excellent great service to and from Airport.
  • Front Desk Counter staff was limited and would not acknowledge people waiting in line.

“I would rate the property an overall 9 mostly because of the check out experience.”

Amenities at Marriott Crystal City, Arlington

  • AM/FM Alarm Clock
  • Air Conditioned
  • Babysitting/Child Services
  • Bath Tub
  • Business Center
  • Childrens activities
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Parking
  • Phone with speaker
  • Pool
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Secretarial Service
  • Shower
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Valet Parking
  • Video Checkout
  • Wake-up Service
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