Marriott Crystal City

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User Reviews for Marriott Crystal City, Arlington

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Oct 6, 2008 by Ron
Overall Rating: 9

• It has great location.
• Breakfast buffet was confusing even to the staff.

“Perfect location with excellent access to Alexandra and Washington. Hotel food was very good; plenty of surrounding offerings as well. Rooms were well maintained and appointed.”

Sep 9, 2008 by David from Stafford, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was spotless and the bed was very supportive for a guy with a bad back.
• Did not have a CD or MP3 player.

“Overall excellent rating for location, hotel staff, the hotel appearance and cleanliness. Awesome bed!”

Aug 29, 2008 by Robert from Arvada, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Placement convenience.
• Parking charge for.

“Not very easy to check in unless you were dropped off by a cab.”

Aug 20, 2008 by Maria from Donna, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nothing short of the best met our family's expectations.
• Not apply.

“The hotel was conveniently located of a major highway. Pleasant atmosphere, Great front desk attendants and convenient parking garage!”

Aug 19, 2008 by Joe from Hamilton, AL
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[7]

• Extremely comfortable, clean room. Good city-scape view. Great meeting room services.
• Took a couple hours to get a crib and fridge delivered to our room after several phone calls to the front desk.

“We stayed for one night with our 16 month old daughter. Room was fantastic. Perfect really for the business traveler. Clean, very comfortable. Check-in and check-out were smooth. Parking was self-park and $18 a day in the lot under the hotel. Would definitely consider staying again.”

Aug 15, 2008 by Segundo

• Location, service, and amenities.

“I would highly recommend this hotel for the business traveler or family traveling to the DC area. It's located near everything and attached to the hotel underground is a shopping mall.”

Aug 11, 2008 by Jim from Water View, VA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[8]

• Friendly staff, nice pool/spa.
• Surprising charges for internet access, parking, expensive meals.

“We had a very nice time; room was in good shape and well cared for. However, I was disappointed in the $10 daily charge for internet access. They had a very nice system for using the big flat screen TV as a computer monitor for presentations - that did not work properly, or at least with no instructions I could not make it work. Also upon leaving I was informed (for the first time) that there would be an $18 per day parking charge. So good room, nice staff, overpriced and lots of nickel and dime charges as well.”

Aug 8, 2008 by Jennifer from Statesboro, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location.
• Rooms were small.

“The hotel's location is excellent for DC access due to a Subway station that you can access through the hotel's bottom floor. The hotel staff was extremely friendly and even served ice cream in the hot afternoon. I will definitely try to stay at this hotel again rather in DC for business or pleasure!”

Jun 20, 2008 by Jackie

• Comfortable beds, clean and fresh carpeting, nice TV.
• No free internet services per room.

“Need to offer complementary internet and breakfast as other chains that charges less and gives more services.”

May 22, 2008 by Ken from Minneapolis, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient to Reagan Airport.
• Shuttle didn't start early enough.

“Location-great, cleanliness-great, staff-great.”

May 15, 2008 by Pieper from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The hotel was nice, clean, and convenient.
• N/A.

“The hotel was nice. conveniently located right off the freeway. Within driving distance of shopping malls, dc area, etc.”

Mar 17, 2008 by Jana from Flower Mound, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Rooms were stylish, contemporary decor. Bed was comfortable.
• Underground parking expensive and kind of dumpy looking.

“Overall, excellent room for the price.”

Jan 25, 2008 by Mike from Comstock Park, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Check-in was excellent.
• Requested kin bed, did not get it.

“Great location from DCA with free airport shuttle.”

Oct 17, 2007 by Carol from Camarillo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Room was spacious with nice furnishings, refrigerator as requested, location great.
• Limited breakfast selections, shuttle to airport didn't run after 11:00 pm.

“Absolutely the best location for using the metro to tour D.C. With tunnel to metro. The room was spacious with nice furnishings, room was quiet, staff was considerate, and refrigerator was presented as requested in telephone call to hotel. Limited breakfast options as breakfast buffet was $14.00 but adequate quality. Would most definitely return!”

Oct 1, 2007 by Brian from Albany, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great bed.
• Parking garage was hazardous.

“The Crystal City Marriott was a so-so business hotel. The room was small, but the bed was quite comfortable. Internet access was available for $9.95 a day, which is outrageous. If you have a large SUV, beware -- the garage has several sections with clearances of 6' or less!”

Sep 19, 2007 by Scott from Toronto, SD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• We were put on a concierge floor - nice!
• Concierge lounge is closed on the weekends - no free breakfast or cocktails.

“Very nice hotel, easy access to crystal city metro to anywhere you want to go. Nice rooms, friendly staff, nice pool and exercise club. Good restaurants nearby.”

Sep 13, 2007 by Michelle from Colorado Springs, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The bedding.
• Food in the restaurant was inedible.

“Well maintained, immaculately clean. Friendly desk staff. Time for a fashion and technology make-over. The wall paper and lack of flat screen TV (in room) are signs of falling behind the times.”

Sep 5, 2007 by Mark from Anchorage, AK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff, wonderful rooms and beds.
• Air conditioning system was outdated and very loud.

“Excellent value and fantastic beds. Clean, beautiful and comfortable. Marriot treats you right every time!”

Aug 13, 2007 by Whitney from Anchorage, AK
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Fabulous beds, nice room. Great pool, open until 11 p.m.! They even had spare goggles for my kids. They gave great bath body beyond shampoo/soaps. Staff is friendly.
• The bathroom shower pressure was great, but there was not a fan so the bathroom got very steamy/hot and the floor also got slick from the steam.

“I would recommend this hotel. This was a very nice hotel for the price. It has 3+ star; no problem. Cute arched pool and warm hot tub. Plenty of room for swimmers and a nice 2 1/2 foot deep area for my 4 year old with over 8+ feet deep areas for my older kids. Work out area had small bottled waters and fruit available. The check-in people were very friendly. They gave us two non-smoking, double bed rooms, connecting as we requested. They were very accommodating. The beds were great, very comfortable. They provided mini bottles of bath body and beyond aromatherapy shampoo/conditioner/body lotion in the bathrooms. Much better than the generic cheap stuff many other hotels offer. Great location; it takes just minutes from the Reagan International airport. There is easy access to parking under the hotel. Costs $18/day, but that is reasonable for the area. There is free shuttle to/from the airport which we used when leaving. It was quick and easy. Best of the three hotels we stayed at during our two weeks traveling. We also stayed at the Hilton just down the block for the initial night of our trip. This hotel (our final hotel of our trip) was much better and only a few dollars more. I would pick this hotel over the Hilton.”

Jul 11, 2007 by Brandi from Greer, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, location, location!
• Concierge was a little bit sarcastic.

“Location! Location! Location! The metro stop was just under the hotel, it was very close to all of the major interstates, and very easy to get to! All of the staff was very helpful and friendly and I would definitely stay at this hotel again.”

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Amenities at Marriott Crystal City, Arlington

AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Bath Tub Business Center Childrens activities Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron

Maid Service Meeting/Banquet Facilities News Stand Parking Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Secretarial Service Shower TV TV Remote Control Telephone Television with Cable Temperature Control Valet Parking Video Checkout Wake-up Service

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