Embassy Suites Hotel Crystal City-National Airport

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User Reviews for Embassy Suites Hotel Crystal City-National Airport, Arlington

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Oct 20, 2009 by BikeDC09 from Mechanicsville,VA
Overall Rating: 10

• Huge room, very clean.
• Next to busy Jeff Davis Hwy.

“I had a very short but pleasant stay at the hotel. The suite was huge, with a very large sitting area with a dining space connected by a short hallway to a large separate bedroom. Both rooms had nice large flat screen TVs and large windows, and were clean. My room was on a lower floor overlooking Jefferson Davis Highway, which is a busy, noisy road, but I sleep with earplugs in hotels anyway so it wasn't an issue. The hotel is conveniently located about 3 blocks from the Crystal City metro stop, and also very close to the Pentagon.”

Oct 23, 2008 by Karen
Overall Rating: 10

• The complimentary buffet and the excellent customer service.
• The cost of the parking was a little high.

“Fabulous room; great staff; very clean.”

Oct 13, 2008 by Shane
Overall Rating: 10

• Room was spacious and had a living area with kitchenette.

“Highly recommended. I will stay there again. Workout facilities were great with several machines, not just the typical bike, weight bench and TV setup. Staff was hospitable, parking was included and free with a secure garage under the hotel. Very convenient to getting around to sight see as well.”

Sep 30, 2008 by Andrew
Overall Rating: 8

• The breakfast was great!

“This is a nice hotel with very spacious rooms. It is convenient located with about a 10-minute walk to the Metro. I very much enjoyed the excellent breakfast and the warm atmosphere in the rooms.”

Aug 28, 2008 by Katherine from Wallingford, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Complimentary made to order omelets. The staff was very friendly.
• Fee for parking and internet in room was not included in room fee.

“Good location for WDC sightseeing. Manageable walk, or shuttles to Metro station. Clean rooms. Friendly staff. Good value for the money.”

Aug 18, 2008 by Sarah from Pittsburgh
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Breakfast, reception, shuttle.
• None.

“My stay at the Embassy Suites Crystal City was just about as close to perfect as you can expect. I love this brand to begin with as it is well worth the small extra cost to me to have free breakfast. The breakfast here is great, plenty of options, and a great omelet station. I also liked the pool area, a little bit small but in a glass roofed room so it felt like you were outside. The rooms were clean and being that they were all suites there was plenty of room in them. They aren't located right next to any major attractions but the short drive is easily made up for with the closeness to the airport and the free shuttle to and from. Staff was outstanding and I would have no problem booking a stay here again.”

Jul 27, 2008 by Tom from Newark, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Amenities, such as computers, breakfast, happy hour drinks and snacks, close to Metro station and spaciousness of room and hotel.
• Parking fee for car.

“I have stayed at The Embassy Suite in Las Vegas and this DC hotel is better. The rooms are the same and the basic interior design the same. The service is comparable but the ambiance is friendlier. I felt very at home and made comfortable at this hotel.”

Jul 25, 2008 by Henry from Rancho Cucamong, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Metro station is within walking distance. There is a shuttle to DCA airport. Staff very polite and friendly.
• Their lobby is very small and needs some upgrading.

“Staff is very polite and friendly. Metro Crystal city is within walking distance. However, hotel offers a shuttle DCA airport.”

Jul 15, 2008 by Dyra from Virginia Beach, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Dynamic breakfast, happy hour, friendly staff, housekeeping remade our bed even though we had already made the bed.
• Carpet had stains - side foyer and gate leaving the garage - hard time opening even with the hotel card.

“Embassy suites hotel crystal city - national airport, 1300 Jefferson Davis Highway, Arlington, Virginia, overall review - I would stay at this hotel again and recommend to others!”

Jul 9, 2008 by John from Harrison Township, MI
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[2]

• They brought up an extra bed at no cost.
• Too hard to get to the metro.

“Not good for DC visitors. A shuttle is required to get to the Metro. The breakfast is good, but incredibly crowded and the staff continually ran out of coffee and other breakfast items. I left after two nights and went to the Embassy Suites in Alexandria which is right across the street from the Metro and is clean and new.”

Jul 2, 2008 by Mary from Holden, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The room was an adequate size with small kitchen. I like the ability to have breakfast as part of the room charge.
• It was quite noisy in the morning once breakfast was being served.

“Clean, attractive rooms in a good location.”

Jun 29, 2008 by Michael from Columbus, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Complimentary breakfast, size of room, friendliness of staff.
• Carpet in hallway was coming up at a seam, could have been a safety hazard.

“This hotel was easy to find and had easy access from the interstate. I enjoyed having the suite arrangement. It gave us a little bit of luxury to escape from our first foray into the busy metropolis of the Arlington/DC area.”

Jun 27, 2008 by Christina from Arroyo Grande, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The complimentary breakfast was great, something for everyone in my family (and quick).
• I thought I specified non-smoking rooms, but the rooms smelled like cigarette smoke.

“It is a beautiful hotel, and the food and staff are excellent.”

Jun 6, 2008 by Valerie from Fort Myers, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Pricy.

“Stayed in this hotel months ago on my first trip to Washington D.C. It was a nice place. It is in close proximity to several Washington D.C. attractions that were good. And close to the Reagan Airport, so that was quite convenient as well, as the shuttle took us to and from the hotel. The rooms are really nice, with 2 TVs, a fridge, microwave, like a whole kitchen area, just enough so you can make your own little meals. They are spacious, and they were clean. Staff was nice and helpful during check-in.”

Apr 28, 2008 by Joe from Duluth, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• The breakfast and location were excellent.
• On our last day it rained and the ceiling where we ate breakfast leaked.

“We really enjoyed the hotel and their accommodative nature when it came to driving us to nearby attractions. The shuttle to the metro was invaluable. The breakfast was also excellent.”

Apr 27, 2008 by Mary from Harrisburg, PA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[9]

• Free breakfast and happy hour.
• Too many people at the pool therefore many times we were not allowed in because filled to ordinance capacity.

“Rate was good but room was smaller than expected. And near busy highway. Too much noise during the night.”

Apr 23, 2008 by Ingrid from Kenly, NC
Overall Rating: 4
Staff:[6] • Location:[8]

• Close to Arlington National Cemetery; great breakfast, family friendly, manager's special.
• Dirty toilet base, strong smoke odor inside/outside room; overrun by school kids, in kitchen no silverware and freezer section; crowded at breakfast.

“I misunderstood that this hotel was smoke free and therefore booked a smoking room thinking that they were all smoke free; well, I was wrong. Except for the toilet it was relatively clean, but my nostrils were stressed when stepping outside the room (2nd floor); the smell of cigarette smoke was really bad, though I didn't really see anybody smoking. The hotel was overrun by school children, who took advantage of the manager's special. As a result, this area looked like a disaster area. We ate in the restaurant instead, the food took very long, probably because the manager's special time was not quite over yet; but the staff was friendly. My nephew's pizza was burned at the crust so bad that you couldn't eat it; but he didn't want to wait another 30-40 minutes, so he just ate the inside. When I couldn't finish my container of ice cream, I took it to the room; but despite the kitchen area, there was not a single piece of eating utensils; and I couldn't freeze the rest. The breakfast was great; the location was great for Arlington National Cemetery; but overall I was disappointed; I was trying to find a place that i could return to. I have to try something else next time. If I had a family with several kids, I would recommend it alone for the food; but in a non-smoking room. The kids were in heaven.”

Apr 10, 2008 by Patricia from Valkaria, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful and the location was great.
• Nothing.

“I chose this hotel because of its location to the airport and metro. They were one of the friendliest hotels I have ever stayed in. They were always willing to take you anywhere you needed to go. The room was very nice and clean and the staff was very friendly and helpful. I would definitely stay in the hotel again and recommend it to my friends and family.”

Mar 5, 2008 by Haile from Brossard, QC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The food in the restaurant was fabulous and fairly priced. But, I liked the room best with a separate sitting room.
• Nothing that I could think of at this moment because I enjoyed every bit of my stay.

“A fairly priced upscale hotel where the services are very friendly.”

Jan 6, 2008 by Jeannie from Clinton, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Managers Specials in the evenings and the buffet breakfast.
• That the internet was not free! Upon entering the room dirty dishes at our door step, At 1Am & 3AM noise in the atrium that woke us up!

“This is our 2nd time here to celebrate our anniversary. We dined at your restaurant for dinner. We were the only ones there. The rolls were hard, food was slow coming, waiter hardly came to your table. He was busy with room service, he told us when we ordered dessert. Dessert and the check took 20 or 30 minutes each to receive. Next year we are going to go somewhere else. The New Years noise at 1AM & piano playing & 3AM noise to be woken up to, was not controlled by your staff. I was disappointed this year. We felt we deserved some kind of credit for this stay. Thank you for your understanding.”

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Amenities at Embassy Suites Hotel Crystal City-National Airport, Arlington

Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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