Marriott Crystal Gateway

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User Reviews for Marriott Crystal Gateway, Arlington

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Jan 11, 2010 by DWM from Prospect,KY
Overall Rating: 9

• Close to office work location.
• Nothing to comment on.

“Overall, the hotel was highly acceptable in all categories. Although, I was not personally affected by the construction going on in the hotel some of the other guests complained.”

Nov 5, 2009 by Will from Punxsutawney,PA
Overall Rating: 10

• The rooms were beautiful.

“I
would recommend this hotel to everyone.”

Oct 15, 2009 by Momoe from Akron,OH
Overall Rating: 10

• Good location (easy to access to subway and eatary).
• Elevator is a liitle far away from the lobby.

“Everything was excellent for that price I paid. We will come back again soon.”

Aug 20, 2009 by Gino from Lynchburg,VA
Overall Rating: 10

• Excellent and helpful staff, great pool and restaurant food.
• $21 parking fee.

“All the staffs were helpful and answered all questions. Great pool and restaurant food. Nice lobby, rooms were average. Would definitely stay again.”

Jun 8, 2009 by Patricia from Bangor,ME
Overall Rating: 9

• Great staff, interesting clientèle, great Atrium small restaurant, everything within walking distance.
• Bed almost too comfortable, if one can say that.

“Was there for only one night. Small salad at the Atrium best I've ever had. While huge, plenty of space. Good space in room and desk extremely helpful. Shuttle to most places, metro at your feet, shops underground with walking corridor. Has feel of travelers/business hotel, time of the four major cities in their respective zones posted at front desk. Wireless Internet in room is 13 dollars a day extra, no free continental breakfast for a good cup of coffee there is a Starbucks located in the lobby. Atrium space feels great, and plenty of military around if you wish to feel safe.”

Jun 5, 2009 by Linda from Saint Petersburg,FL
Overall Rating: 10

• The rooms were beautiful and comfortable. Lobby was laid out well and was luxurious.

“Over all, we had a great stay and was convenient to the Metro. I loved that we didn't have to go outside and walk blocks to reach the Metro. Everyone was friendly and helpful when we had questions about the area.”

May 31, 2009 by Tim from Bellevue,KY
Overall Rating: 9

• Nice and comfortable, with a helpful staff.

“Good choice for lodging in the Arlington/Washington, DC area. Metro (subway) has station in arcade under the hotel. The arcade connects to other parts of Crystal City, so you don't have to walk outside very much to get some place. That's a plus in rainy weather, at night or even just during a typical muggy Washington, DC summer.”

May 29, 2009 by Stephen from Rockville Centre,NY
Overall Rating: 10

• Big very comfy bed, soft sheets fluffy pillows.
• The walk to the elevator was a bit long epically with bags.

“Absolutely wonderful. Minutes from the metro with an enclosed tunnel which was nice since it was raining when I stayed. Very friendly staff. Beautiful lobby area. Huge spacious room with great HDTV. Beautiful view from huge window. All in all I would DEFINITELY stay here again!”

Apr 20, 2009 by Dan from Wauwatosa,WI
Overall Rating: 9

• Convienent location.
• Most things in the area close early.

“Everyone I dealt with was very helpful and pleasant. Room and common area was very clean and well maintained. Top notch experience.”

Sep 5, 2008 by Tom
Overall Rating: 9

• The Metro Station next door.

“Very nice. Convenient to the Metro.”

Sep 3, 2008 by Keith from Chantilly, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness and comfort.

“Very convenient, comfortable, and clean.”

Aug 19, 2008 by Windie B. from Fort Collins, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing.

“Great location, great staff, quiet rooms, everything was great. Definitely one of the best hotel stays I've ever had!”

Aug 14, 2008 by Karen from Rockingham, NC
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location to metro.
• Additional fees for things.

“Very pricey restaurant, no continental breakfast offered, additional fees for internet and parking.”

Aug 12, 2008 by Joe from York, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Quality with convenience with friendly staff returning customer.
• Valet parking charge.

“With some extremely tired travelers arriving at this hotel, The staff greeted us with a warm smile and a friendly hello. After being stuck in DC traffic, I was to say the least Stressed. But as I approached the desk with the staffs smile, I had my room key and was on my way in just a matter of minutes.”

Aug 7, 2008 by Nicole from Ashland, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The comfort of the bed. I wished I had stayed more days.
• There was nothing I did not like.

“I would definitely tell others about this hotel. It was clean, comfortable, the workers were very friendly and helpful in directing me to where I wanted to go.”

Jul 30, 2008 by Amanda L. from New Albany, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Convenient location to food and public transportation.
• Not very handicap-accessible.

“It was not very handicap accessible. I broke my knee cap and was on crutches so getting around was difficult. I never did find the handicap accessible entrance, rather only knew an entrance (from the Metro) that had several doors without handicap buttons (luckily my sister was there to open doors for me) and it had a very long (100 yards?) entrance with several ramps that were very steep!”

Jul 28, 2008 by Cynthia from Hingham, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Non-smoking, beautiful, staff, location, safe, pool, upgraded us to a suite!
• I truly cannot think of a thing.

“It is absolutely at least a four star hotel, considering all the amenities, services and decor. The Crystal Gateway Marriott rooms are clean, the beds are comfortable, the surroundings are luxurious (with the rooms having a modern/transitional decor) there are quite a few places to eat and/or get a drink on site. The pool was wonderful in the evening - it is an indoor/outdoor pool, and sitting outside in the dark watching my dad in the pool after a day of walking in DC was lovely. (there were also two lifeguards on duty.) The breakfast buffet at the Mez restaurant was delicious (our waiter was fantastic, asking the chef what breakfast sausage they serve upon the request of my dad - thank you waiter & chef!) and we were able to comfortably leave our teens in our room while my dh and I visited with friends in the downstairs lounge. The phone reception was excellent. There is valet parking, or you can self park for $19 per each night's stay. Internet access costs per each 24 hour period, but we did not use it. The Metro is accessible through the underground Crystal City mall - when it is close to 100 degrees outside, this is really appreciated! We also love that the hotel was completely non-smoking. I cannot think of any negative - the staff was so friendly and responsive - I asked how much it would cost to upgrade to a suite - our check in person checked to see if there were any available, then handed me the keys, with a comped suite! I couldn't believe it; we have become Marriott fans.”

Jul 21, 2008 by Linda from Menomonee Falls, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Easy access to metro, underground tunnel filled with shops, about 10 minute ride to best sites in Washington, D.C.
• Only 1 complaint. We checked out around 5 am, checkout person did not speak to us or look at us - odd!

“Our interest was seeing Washington, D.C. for the first time. I would return to this hotel for the quick access to the clean Subway system- (no need for a car). We found the Sunday brunch very good at the hotel, found the indoor/outdoor pool relaxing- our room with king bed was like a suite. Exceeded our expectations.”

Jul 9, 2008 by Sophia from Boynton Beach, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Attached to Metro station and Crystal City mall downstairs, allowing flexibility in travel and eating.
• Meals in the hotel were rather expensive.

“Excellent facility! Helpful concierge service. Great location. Beautiful lobby with many spots to gather. Even has a laundry room, which we utilized after several hot, sweaty days of sightseeing.”

Jun 5, 2008 by Jason from Fort Worth, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[6]

• Comfortable beds, LCD TV, close to airport and metro.
• Shuttle van service to hotel/airport isn't very timely.

“Great hotel with very nice rooms and very clean. I would highly recommend it and will likely stay there again on my next trip.”

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Amenities at Marriott Crystal Gateway, Arlington

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Bath Tub Business Center Coffee Maker in Room Concierge Desk Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron Lounge Maid Service

Meeting/Banquet Facilities News Stand Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service Wet Bar

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