Doubletree Crystal City at National Airport

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User Reviews for Doubletree Crystal City at National Airport, Arlington

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Oct 24, 2009 by Patricia from Kailua Kona,HI
Overall Rating: 10

• The staff was friendly and efficient.
• Shuttle was not always on time.

“Great place to stay.”

Oct 22, 2009 by Danielle from Burlington,VT
Overall Rating: 10

• The layout of the room was excellent!
• The restaurants had limited and expensive menus. Gift store very expensive!

“I choose this hotel because of it's proximity to the Metro station into DC; as well as the courtesy shuttle available. From the instant I arrived the hotel staff was friendly and courteous! Both the lower and upper lobbies were well appointed and comfortable! I was thoroughly impressed with the guest room! The room was more like a suite. Walking into the room you entered into a living room type area with a sofa, TV and desk amenities. A small hallway led to the second area that included another TV and an ultra comfy bed. After a day long jaunt around DC the living quarters were a welcome site! Relaxing on the sofa was a nice feature to unwind on before going to bed. The only thing that I would have liked different was the prices of both the food in the restaurant and the items at the guest store. However, this might not be a hotel feature, but an area feature as all the stores in the area were expensive for food and basic items! Lesson learned that be sure to pack toiletries and if you must buy stuff of that nature as well soda and snacks there is a Rite Aid pharmacy in the Crystal city shops which is just 1 stop away on the Metro Blue Line.”

Oct 22, 2009 by Wesley from Asheville,NC
Overall Rating: 3

• Convenience to the Metro.
• Awful staff and awful restaurants.

“The staff lost our reservations, then after finding them, attempted to check us out of the room after one night of a two night stay, the staff was extremely rude, the restaurant/bar (the revolving rooftop) was horrible. Nothing good except location, and that wasn't great - the shuttle was good when it was one time, useless when it wasn't.”

Oct 17, 2009 by Bobbie from Clinton,IN
Overall Rating: 9

• All staff was exceptionally friendly and hellpful. Large rooms and cleanliness.
• Prices and limited dining choices.

“The hotel was clean and all staff went out of their way to make you feel welcome. All questions were answered quickly. The woman that worked in the consier service went out of her way to ensure that we were able to see all the sights. My husband is in a wheelchair that the bus service couldn't accommodate, so she found a driver who was willing to take us, as needed, to the places we wished to see.”

Oct 17, 2009 by Bill from Scottsdale,AZ
Overall Rating: 9

• Great location for my purpose, clean and comfortable. Nice staff.
• A little aged.

“Great value from Priceline compared to nearby hotels.”

Oct 4, 2009 by Sara from Glen Allen,VA
Overall Rating: 8

• Convenience to 395.
• Lobby on 2 different floors.

“Nice staff. Provided list of restaurants and overall, very friendly.”

Oct 4, 2009 by Ernie from Rochelle,VA
Overall Rating: 8

• The friendliness of the staff.
• The $21 daily charge for hotel customer parking.

“Friendly and helpful staff.”

Oct 3, 2009 by Chuck from Saint Louis,MO
Overall Rating: 10

• Love the rotating restaurant at night.
• No free Internet.

“Terrific high quality hotel with easy access to DCA.”

May 27, 2009 by Sophie from Brossard,Canada
Overall Rating: 9

• Location, indoor pool, shuttle service to and from airport and metro.
• Pool hours should be increased due to the limited capacity of swimmers.

“The hotel location was very convenient, staff was friendly, some spots were missed by the cleaning staff in the room, such as a chewed gum stuck on the closet shelf. This gum was there prior to our arrival, we tried to remove it without success. The comfortable beds were a highlight of our trip.”

Apr 24, 2009 by Barbara from Pine Bush,NY
Overall Rating: 10

• The most comfortable bed I've ever slept in!

“Easy access to Metro. Breakfast buffet was great. Staff was very friendly and helpful. Overall it was great stay and we would definitely stay there again!”

Apr 20, 2009 by Glenn from West Warwick,RI
Overall Rating: 9

• Good location.
• $21.00 parking fee.

“Excellent except for parking fee. Priceline should let people know if there will be an additional charge for parking or other things before being surprised upon check in. Surprise parking fees have been common with the many times we have used Priceline. In addition, The Palm resort hotel in Kissimee, that we used in March added a surprise $ 7.00 resort fee after we arrived.”

1 of 2 people found this review helpful.

Apr 5, 2009 by Meredith from Cypress,TX
Overall Rating: 10

• I loved this hotel because the business center offered free color printing without a per page charge. Rooms awesome!
• Not on metro but they do have a shuttle to the Metro.

“Very clean, great for business travelers.”

Feb 18, 2009 by Christopher from San Diego,CA
Overall Rating: 8

• It was a bit of a walk to where I needed to go.

“The Doubletree is a fine hotel and certainly an excellent. If you need to get to Pentagon City it is very convenient, but if you need to get to Crystal City (which was my destination during the weekend) then enjoy the walk for it is a bit long for most people. I didn't mind it too much.”

Nov 7, 2008 by
Overall Rating: 9

• No fridge in the
  room.

“Very nice hotel and easy access to the Metro (yellow and blue lines) and Reagan National Airport and
plus the hotel had free shuttle service.
”

Nov 6, 2008 by Joy
Overall Rating: 6

• Location in distance from the airport and downtown.
• The a la cart refrigerator, micorwave and internet servcie.

“The hotel is an older holtel that you can tell has gone through renevations.
The decor is pleasing. The location is ideal for torist travelers of Washington DC however there is no walking sights to see close to the hotel and the subway is dificult to walk to from the hotel. I would go back for a conference but I would not come back for pleasure I would like the hotle to have more ambiance.”

Sep 12, 2008 by Rita from Buckhannon, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Skydome lounge.
• NA.

“Excellent.”

0 of 1 people found this review helpful.

Sep 10, 2008 by Michael from Zurich, AE
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very convenient location, great revolving restaurant.
• Boastful check-in staff.

“The hotel is close to the pentagon. It's very close to the pentagon city mall and also convenient if heading to DC.”

Sep 4, 2008 by Christine from Catharpin, VA
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[7]

• The convenience of the location. A taxi to the city was cheap.
• Staff, two towers, parking, Sky dome Restaurant, price too high for quality of room and staff!

“The room was comfortable. Staff was ghetto and not accommodating. I needed advice on a place to take my friends and they said they couldn't help. The two towers were too confusing coming from the parking lot and up to the room. I spent more time walking around to get from point A to point B. Valet lied to me, said they only offered valet parking when there is self parking (come to find out). This hotel was not relaxing. It was a hassle for everything. Even our keys didn't work the first go round to the hotel room.”

Sep 2, 2008 by Louis from South Windsor, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Bathroom fixtures were old and cracked.

“Great location if doing business at Pentagon or North Crystal City. Great Pentagon City restaurants within convenient distance.”

1 of 1 people found this review helpful.

Aug 22, 2008 by Adrienne from Arlington, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The proximity to the metro and the shuttle service were great.
• Parking was outrageous for hourly visitors.

“The doubletree was convenient to the airport and to the metro rail system which allowed me to travel all over the DC metro area. The room was a little small but very neat and clean. The bed was fantastic. The only complaint was the parking. If someone wanted to visit and have dinner in the hotel parking was between $9 per half hour up to $25. Also there were very few places to park on the street near the hotel. The hotel staff was extremely courteous and I loved the cookies at check-in.”

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Amenities at Doubletree Crystal City at National Airport, Arlington

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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