Sheraton Crystal City Hotel [Arlington, VA]- Hotel Reviews - MyTravelGuide.com


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Sheraton Crystal City Hotel 3-star

1800 Jefferson Davis Highway, Arlington, VA

Located just minutes from Washington D.C., the Sheraton Crystal City Hotel offers friendly service and a warm, comfortable atmosphere.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.5 [rate it]
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User Reviews for Sheraton Crystal City Hotel, Arlington

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0]
Based on 230 user ratings

Jul 2, 2010 by Scott from Heber City, UT
Overall Rating: 10 Overall user rating

  • Close to the Metro, friendly staff.
  • No pool!

“Great, but we were hoping to use the hotel pool and they shut it down a while back.”

Jun 8, 2010 by Sam from Bloomingdale, NJ
Overall Rating: 8 Overall user rating

“The hotel/room was clean, comfortable and well appointed for the star level and price. I was disappointed when told that free parking was actually $23.00 per night and the pool was closed permanently due to structural issues (roof location). The area is very nice and quite convenient to Washington DC.”

1 of 1 people found this review helpful.

Jun 6, 2010 by from Durham, NC
Overall Rating: 9 Overall user rating

  • Clean and convenient.
  • Parking fee is too expensive.

“Good.”

May 20, 2010 by Kathy from Aurora, IL
Overall Rating: 7 Overall user rating

  • Liked almost everything.
  • The only thing
    I didn't like was the full size bed.

“ The only thing I didn't like was the bed. They had no rooms with a queen bed. My husband is a tall, bigger man and his toes hung off the end and we are used to a king - so the double bed was not very comfortable. EVERYTHING else was great. It was close to shopping and dining - 3 minutes from the airport. Lovely place.

Apr 19, 2010 by Sue from Dubois,ID
Overall Rating: 10 Overall user rating

  • Close to Metro station.
  • No swimming pool / hot tub.

“ Room was very comfortable and roomy. Bed was comfortable and room was quiet. Parking was $22.50 per night which was a surprise to me. Staff was very helpful and gave us some good tips on getting around the area. ”

1 of 1 people found this review helpful.

Apr 9, 2010 by Karl from Cortlandt Manor,NY
Overall Rating: 9 Overall user rating

  • Price/value, and staff.
  • Parking costs.

“The price was excellent and service by staff was exceptional from the bus driver all the way to the guest services staff.”

Mar 19, 2010 by Nora from Latrobe,PA
Overall Rating: 6 Overall user rating

  • The hotel staff could not have been more friendly.
  • Parking garage was overcrowded with cars parked everywhere. Didn't feel my car was safe there. Teens were loud on our floor.

“ The hotel staff alone makes this hotel 3 1/2 star. However, there was no refrigerator in the room and no shower gel. And, teenagers were running around our floor making lots of noise until late into the evening.

Feb 14, 2010 by David from Morro Bay,CA
Overall Rating: 10 Overall user rating

  • Flexibility with the Winter Storm and extending my stay.

“Very good experience for the business stay and then being there three extra days due to the winter storm in DC. Location is excellent. Close to metro and to shopping and restaurants.”

Feb 6, 2010 by David from Newport News,VA
Overall Rating: 9 Overall user rating

  • Excellent customer service.
  • Elevators seemed to be slow to come to floors despite there being 3 of them.

“The Crystal City Sheraton is conveniently located in Arlington just a short walk from a metro station into DC. The staff was courteous and took great pride in their hotel. Overall, this hotel did a phenomenal job representing their brand and taking care of our needs.”

Jan 6, 2010 by L. Robinson from Richmond,VA
Overall Rating: 9 Overall user rating

  • Parking deck, elevator was out of order.

“Very friendly staff. Clean room (except for a little dust).”

Dec 4, 2009 by Nina from Denver,CO
Overall Rating: 6 Overall user rating

  • Clean. Airport shuttle. Good amenities.

“I was not happy with the room. They claimed that they were completely full even though I had just booked prior to driving there. I called immediately after booking and was able to get a crib for my baby, which was in the room when we arrived.”

Oct 5, 2009 by Steve from Duluth,GA
Overall Rating: 8 Overall user rating

  • Great staff and management.
  • Nothing.

“Good business hotel. Great location for business around DCA.”

Aug 21, 2009 by Theresa from Cllege Park,GA
Overall Rating: 10 Overall user rating

  • The location, the staff and the comfortable beds.
  • The bathroom did not have a counter.

“This hotel overall was very good and the helpfulness of the staff was above excellent.”

Aug 19, 2009 by Christian from Washington,DC
Overall Rating: 9 Overall user rating

  • The bed was very comfortable.

“Loved the bed and fell asleep with in a few minutes of hitting the pillow.”

Aug 9, 2009 by Joan from Gainesville,FL
Overall Rating: 5 Overall user rating

  • Too far from DC Mall.

“Nice place for buisness travel, but not as close to DC attractions as I would have liked.”

Aug 4, 2009 by Patty from Shaker Heights,OH
Overall Rating: 10 Overall user rating

  • EVERYTHING!

“Staff were extremely accomodating! Clean and welcoming.....classy!”

Jul 13, 2009 by John from North Quincy,MA
Overall Rating: 10 Overall user rating

  • Clean room, helpful staff.
  • Paying for the parking as a hotel guest.

“Staff was most impressive. Very friendly and helpful. Even the domestic help was polite and accomodating.”

Jul 12, 2009 by Tresa from Tazewell,VA
Overall Rating: 4 Overall user rating

  • Location and
    room was clean.

“The location was great. However was not aware of the construction to the garage and the pool was closed. The construction was very loud, could hear from the garage below ground to the room on 12th floor.”

Jul 3, 2009 by Doliecha from Kenner,LA
Overall Rating: 9 Overall user rating

  • The front desk staff was very professional and my transportation to the airport was also exceptional.
  • Hotel was great.

“The customer friendly environment was exceptional and they made me feel relaxed as soon as I walked in to the Hotel.”

Jun 5, 2009 by Jonesie from Douglaston,NY
Overall Rating: 8 Overall user rating

  • The staff was very helpful and friendly.
  • Our room was between those of school's visit to DC. We called security because of the late night & early morning noise in the wall.

“The hotel was excellent except for our room assignment mentioned in the previous comment regarding the school trip. The school guests should have been put in a more isolated area away from other guest.
Parking charges were very high.”

Amenities at Sheraton Crystal City Hotel, Arlington

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Complimentary shuttle to/from Washington National Airport
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
  • VIP Rooms/Services
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