Sheraton Crystal City Hotel

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User Reviews for Sheraton Crystal City Hotel, Arlington

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Jan 6, 2010 by L. Robinson from Richmond,VA
Overall Rating: 9

• Parking deck, elevator was out of order.

“Very friendly staff. Clean room (except for a little dust).”

Dec 4, 2009 by Nina from Denver,CO
Overall Rating: 6

• Clean. Airport shuttle. Good amenities.

“I was not happy with the room. They claimed that they were completely full even though I had just booked prior to driving there. I called immediately after booking and was able to get a crib for my baby, which was in the room when we arrived.”

Oct 5, 2009 by Steve from Duluth,GA
Overall Rating: 8

• Great staff and management.
• Nothing.

“Good business hotel. Great location for business around DCA.”

Aug 21, 2009 by Theresa from Cllege Park,GA
Overall Rating: 10

• The location, the staff and the comfortable beds.
• The bathroom did not have a counter.

“This hotel overall was very good and the helpfulness of the staff was above excellent.”

Aug 19, 2009 by Christian from Washington,DC
Overall Rating: 9

• The bed was very comfortable.

“Loved the bed and fell asleep with in a few minutes of hitting the pillow.”

Aug 9, 2009 by Joan from Gainesville,FL
Overall Rating: 5

• Too far from DC Mall.

“Nice place for buisness travel, but not as close to DC attractions as I would have liked.”

Aug 4, 2009 by Patty from Shaker Heights,OH
Overall Rating: 10

• EVERYTHING!

“Staff were extremely accomodating! Clean and welcoming.....classy!”

Jul 13, 2009 by John from North Quincy,MA
Overall Rating: 10

• Clean room, helpful staff.
• Paying for the parking as a hotel guest.

“Staff was most impressive. Very friendly and helpful. Even the domestic help was polite and accomodating.”

Jul 12, 2009 by Tresa from Tazewell,VA
Overall Rating: 4

• Location and
  room was clean.

“The location was great. However was not aware of the construction to the garage and the pool was closed. The construction was very loud, could hear from the garage below ground to the room on 12th floor.”

Jul 3, 2009 by Doliecha from Kenner,LA
Overall Rating: 9

• The front desk staff was very professional and my transportation to the airport was also exceptional.
• Hotel was great.

“The customer friendly environment was exceptional and they made me feel relaxed as soon as I walked in to the Hotel.”

Jun 5, 2009 by Jonesie from Douglaston,NY
Overall Rating: 8

• The staff was very helpful and friendly.
• Our room was between those of school's visit to DC. We called security because of the late night & early morning noise in the wall.

“The hotel was excellent except for our room assignment mentioned in the previous comment regarding the school trip. The school guests should have been put in a more isolated area away from other guest.
Parking charges were very high.”

May 7, 2009 by Rachel from New York,NY
Overall Rating: 10

“Very accommodating staff and
we had a great stay.”

Apr 16, 2009 by Yvonne from Erie,PA
Overall Rating: 5

• Location.
• Expensive parking
  WiFi required a payment.

“Although the room reservation was confirmed, a king room was not available upon our arrival. The staff did the next night, move us, give us a breakfast and fruit/wine in our room. Our first room was very nice but no bed - just a sofa bed.”

Apr 11, 2009 by William from Honolulu,HI
Overall Rating: 8

• Front desk personnel were friendly and accommodating.
• Poor maid service. She was not thorough and forgot much.

“We enjoyed staying at this hotel. A big plus were the computers set up in the lobby for hotel guests to use, compliments of the hotel.”

Apr 8, 2009 by Shanda from San Diego,CA
Overall Rating: 9

• Location to metro.
• Parking.

“Easy to get to attractions. Breakfast is 15.00.
Parking is 25.00 a day.”

Mar 26, 2009 by Veronique from Fredericksburg,VA
Overall Rating: 7

• Modern decor and good color scheme.
• No mini fridge or microwave in the room even Best Western offers that.

“This hotel seems great for business not so much for a romantic getaway. The daily parking rate was a little on the high side for the quality of hotel. The staff was wonderful.”

Mar 11, 2009 by Wes from New Haven,CT
Overall Rating: 7

• Conveniently located near metro.
• Rooms lacked door closing buffers and sound insulation, making every door close heard with a large bang.

“The Sheraton in Crystal City is a conveniently located. It is the type of hotel most frequented by business travelers because of its amenities and location. This hotel's best feature is that it is only one mile from Regan National Airport. If you're flying in from IAD (Dulles) it can be reached by the metro and Washington Flyer Bus. The Metro Rail stop is literally across the street, definitely a plus for tourists that want to get into DC quickly. Rooms were clean and staff was friendly. My only complaint was that their LCD TV was not High Definition, but just Standard Definition. In addition, the rooms on my floor, floor 4 did not have door closing mechanisms. Every time a person would leave their room, you would hear a huge door slam. The doors are also not very sound insulated as there is a huge gap from the bottom of the floor to the door. This may be an issue for noise sensitive people.”

Feb 4, 2009 by Ellen from Anderson,CA
Overall Rating: 9

• beautiful room and view
• double beds instead of queen, expensive parking

“the hotel was beautiful, all new, updated. However, we had double beds instead of queen and parking was expensive and definately added to the overall cost of staying.”

Jan 30, 2009 by Bruce from State College,PA
Overall Rating: 9

• Location.
• I had to get 3
  TV remotes before one worked.

“Great location for business in Crystal City or even visiting Arlington/Alexandria for fun. Easy access off of route 1.”

Jan 1, 2009 by Regina from Reading,PA
Overall Rating: 5

• Friendly staff, clean rooms, and good location.
• $22.50 hidden parking charge was ridiculous, breakfast buffet was awful/high priced, slow elevators, key cards didn't work well, non-working outlets.

“Friendly staff, clean rooms, and good location. $22.50 hidden parking charge was ridiculous, breakfast buffet was awful/high priced, slow elevators, key cards didn't work well, non-working electrical outlets.”

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Amenities at Sheraton Crystal City Hotel, Arlington

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Complimentary shuttle to/from Washington National Airport Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable VIP Rooms/Services

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