Hyatt Regency Crystal City [Arlington, VA]- Hotel Reviews - MyTravelGuide.com


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Hyatt Regency Crystal City 3-star

2799 Jefferson Davis Highway, Arlington, VA

The Hyatt Regency Crystal City features 685 deluxe guest rooms and is located at Reagan National Airport, five minutes from downtown Washington, DC.[more]

  • Amenity Highlights — Fitness Center or Spa, Tennis, 24 Hour Front Desk, Babysitting/Child Services, Bar/Lounge
  • Average User Rating: 8.5 [rate it]
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User Reviews for Hyatt Regency Crystal City, Arlington

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 1650 user ratings

Sep 24, 2009 by Pamela parker from East Orange,NJ
Overall Rating: 7 Overall user rating

  • I
    hated that
    I had to pay 16.00 dollars for parking and 12.00 dollars for saturday parking every hotel
    I have stayed in
    I have not pay no more than 6.

“Nice hotel but my expense to stay here made the little vacation not so nice.”

Sep 20, 2009 by K from Steger,IL
Overall Rating: 9 Overall user rating

  • Transportation to the hotel and back was great.

“Good location. Great views from the rooms. Very friendly staff and very customer-focused. Got good recommendations for restaurants and transportation.”

Aug 31, 2009 by John from Lexington,KY
Overall user rating

  • Shuttle to Metro very handy.
  • 25$ a day for parking.

“Great hotel for a trip to DC. shuttle to Metro very handy and runs till midnight”

Aug 16, 2009 by Javier from Richmond,VA
Overall Rating: 10 Overall user rating

“Excellent hotel for priceline to continue to use.”

Aug 7, 2009 by Hyun from Birmingham,AL
Overall Rating: 8 Overall user rating

  • Convenient to get to Washington DC.

“Good location to get to Washington DC by car or public transportation, especially subway. The hotel provides the complimentary shuttle to subway station. If you travel there on weekends, you can park for free on the street and save your money.”

Jul 28, 2009 by John from Kerrville,TX
Overall Rating: 6 Overall user rating

“Although the hotel was very nice it was very difficult to get to. I will not stay there again because of this.”

Jul 7, 2009 by Jill from Tampa,FL
Overall Rating: 5 Overall user rating

  • The fitness center was nice and so
    was the staff.
  • They charged for Internet, parking, microwave, fridge and probably anything else you touched!

“I was aware of the risks of booking a room without knowing what you would get and this was my first time. Having to pay extra for everything did not make it worth my while to change hotels as I was at a Quality inn where Internet, parking, fridge, microwave and free breakfast is included. This Hyatt had rough sheets and the bathroom counter is too high for an average height woman. I'm 5'4" and it was uncomfortable to use the sink in the bathroom. Appearance wise, the place is beautiful.”

Jul 4, 2009 by Elaine from Escondido,CA
Overall Rating: 9 Overall user rating

  • Very clean. Very helpful employees.
  • Pool was closed due to broken light bulb in pool.

“The location was difficult to find, although it was in a safe area. Valet parking was expensive - $25/day, which is all the hotel offered. However, we found a cheaper ($8/day) lot right around the corner. The employees were very friendly and helpful. Would stay here again.”

Jun 25, 2009 by Ron from Jacksonville,NC
Overall Rating: 9 Overall user rating

  • Price and location.
  • Access to convenient parking.

“Nice place to stay, convenient to airport, public transportation, local restaurants and shopping.”

Jun 24, 2009 by Meg from Astoria,NY
Overall Rating: 9 Overall user rating

  • very safe neighborhood with resteraunts and plentiful free/cheap parking
  • a little distance from Metro

“Everyone is complaining about parking. If you go over the weekend most of the lots around Crystal City are free or very cheap (much less than $30.00). The closest lot is two/three blocks away (PMI I think) it is was like $6.00 on Sat and Sun. The closest free lot (again on weekends) was about five/six blocks away across from a great Tapas restaurant. The lots are underground.”

Jun 22, 2009 by Randi from Arlington,VA
Overall Rating: 9 Overall user rating

  • The rooms and the price.
  • My bed seemed a little dirty.

“Nice renovated rooms, very stylish, great location, excellent value.”

Jun 16, 2009 by Mary from Boise,ID
Overall Rating: 5 Overall user rating

  • It was clean.
  • It was not near as comfortable or accommodating as the Crystal City Sheraton.

“Hotel lobby and room were very clean and presentable. Staff was courteous but aloof. Noises from hallway and other rooms could be heard very well. Room did not have a small fridge as did the Sheraton. Sheraton provided small continental breakfast and snacks in the evening which this hotel did not. Pool was clean, but jacuzzi had a cloudy cast to the water. Location was quite a distance from the nearest Metro. A shuttle was provided for the Metro, but it tended to not be on time. My stay there was not near as nice as my stay at the Sheraton a few days earlier.”

Jun 4, 2009 by Carolyn from Tarrytown,NY
Overall Rating: 9 Overall user rating

  • New, modern rooms.
  • $16 a day parking.

“The hotel was trendy, great beds and conveniently located. Across the street from a metro station.”

Jun 1, 2009 by John from Tallahassee, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Dining and wait staff in all areas.
  • No towel racks in bathroom.

“I was most impressed with the class and professionalism of the entire staff. Wonderful desk service at all times and the food and dining was above all expectations. Room was perfect except there were not towels racks. Knew that must on purpose but I found it a bit lacking, had to find a spot to leave it, and be able to reuse it that day. Only unset finding on the entire hotel. Dining was a pure pleasure!”

May 19, 2009 by Mike from Gilbert,AZ
Overall Rating: 9 Overall user rating

  • Location to Washington, DC was very good.
  • $25 per night parking is ridiculous.

“Not with standing the absurd parking fee for guests, the hotel was very comfortable, clean and the staff helpful and friendly. I would definitely consider staying again on the basis of using local travel conveniences and not the parking facility.”

Apr 29, 2009 by Rudolph from North Miami Beach,FL
Overall Rating: 10 Overall user rating

“Very nice hotel and the lobby
was very nice.”

Apr 25, 2009 by Lysa from Rosemead,CA
Overall Rating: 10 Overall user rating

  • Beautiful decor, courteous & helpful staff. Clean, comfortable, close to attractions, free shuttle to airport & subway.
  • $25 overnight parking charge! Park next door, it's cheaper!

“The hotel is gorgeous. It was clean, comfortable, and I felt like I was in an upscale hotel. The staff was accommodating. There is a free shuttle to and from the local airport and local subway station. The concierge was helping in giving advice on transportation & visiting the tourist attractions. The downside to this hotel is $25 charge to park.”

Apr 16, 2009 by Kristie from North York,Canada
Overall Rating: 9 Overall user rating

  • The location of the hotel is pretty convenient and the concierge is quite helpful.
  • The waiting time at the bar is pretty long and it was short of waitress.

“The hotel is in general quite nice for families. The room was quite spacious and the location is convenient. There is shuttle bus service available to and from the metro station, which helps the leisure travelers.”

Apr 8, 2009 by Kevin from Plainsboro,NJ
Overall Rating: 5 Overall user rating

  • It is a nice hotel, but their is absolutely no noise insulation-- I was woken up at 2/3am a few times by loud voices reverberating in the room
  • Noise level in the room .

“The hotel is nice, but surprisingly the rooms are incredibly noisy. If there is someone staying in the next room, you will hear their voices (as if they are in the same room!). I was awakened at about 2/3am a few times by very loud voices. Other than that, it is a nice hotel.”

Mar 26, 2009 by Miriam from Oakville,Canada
Overall Rating: 10 Overall user rating

  • The excellent service of the front desk offered early check in without being asked.
  • Really nothing to complain about.

“This hotel was perfect in many ways. Excellent staff, perfect location, relaxing, and everything you needed was right there.”

Amenities at Hyatt Regency Crystal City, Arlington

  • 24 Hour Front Desk
  • Babysitting/Child Services
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
  • VIP Rooms/Services
  • Yes (Ronald Reagan International Airport)
Hotel Representatives:

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