Holiday Inn National Airport/Crystal City

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User Reviews for Holiday Inn National Airport/Crystal City, Arlington

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Apr 15, 2009 by Andrea from Brampton,Canada
Overall Rating: 9

• Free high speed internet and mini fridge.

“Good hotel, clean, good location. Free high speed internet was a bonus as well as the mini fridge. If traveling with children 6 years old and older there is a great playground/park (Eads Park) across the street, behind the hotel.”

Mar 19, 2009 by Adebisi from Tucson,AZ
Overall Rating: 3

• Location was great and the exterior is good.
• The staffs lack courtesy and sometimes rude.

“The Ice maker is also close to the room. Consequently sleeping was very difficult. I had to talk to about 3 people before my room could be changed. The telephone manners of some of the female staff is appalling. Overall I had a bad experience.”

Oct 22, 2008 by Joe
Overall Rating: 9

• Plenty of parking spots at hotel.

“Overall it was a pleasurable stay. Approximately a ten minute walk to Metro stop. Walking distance to restaurants row. CVS and a 7-11 walking distance. McDonalds next door. Shopping plaza/chain restaurants short drive away.”

Sep 28, 2008 by Joanne
Overall Rating: 8

• Parking was free.
• Got a smoking room of which was disgusting and wreaked havoc on my allergies.

“Nice folks working the desk.”

Aug 28, 2008 by Valerie from Burnsville, MN
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[10]

• Proximity to Airport.
• No free breakfast.

“In general the hotel was nice. Management had to upgrade our room for several reasons. The door in our original room would not lock. The water conservation toilet would not flush properly and my 10 year old son found previous guests Chicken McNuggets at the foot of the bed under the bedspread. We were also disappointed to find the pool closed for renovation, though the hotel shuttle was offered to take us to a "sister" hotel 5 blocks away, to swim.”

Aug 14, 2008 by Linda from Riverside, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• The staff was excellent, the shuttles ran on time.
• The pool was under renovation and the clothes washer was not working.

“The hotel staff was great, always asking if there was anything else that they could do. Pool facilities were available at a sister hotel, but that was inconvenient. The rooms were clean, with enough room for a family of six to move around.”

Aug 14, 2008 by Russell from Franklin, TN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location, staff+ and clean.
• Distance to public transportation.

“Great value, excellent location, great helpful staff. Clean, not fancy, just what I wanted! Thanks.”

Aug 5, 2008 by Kevin from Alexandria, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[5]

• Convenient and location was excellent.
• NA.

“Guests liked their rooms and food at the restaurant.”

Jul 29, 2008 by Sally from El Paso, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was a great room, for the price!
• Restaurant had a limited menu.

“It was a nice hotel; it was in a good location and I enjoyed it very much.”

Jul 26, 2008 by Randal from Colorado Springs, CO
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[4]

• The staff was very nice and helpful.
• Too far from Metro; no swimming pool, fitness or hot tub.

“The staff was very nice! But the location was a little scary and we had to walk 8 blocks to get to the Metro.”

Jul 25, 2008 by Rich from Valmeyer, IL
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[6]

• The excellent room service.
• The told us the pool was open and it wasn't.

“They told us the pool was open for our daughter and it wasnt, they said the Metro was close you rode a shuttle to, it and if you were lucky it would pick you up, sometimes 45 min. later at the airport.”

Jul 25, 2008 by Dave from Edmonton, AB CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Complimentary high speed internet.
• Needed shampoo for room - front desk said ok, but nothing happened. Also left note/tip for maid and got hand lotion instead and no shampoo at all day2.

“This hotel is very close proximity to Ronald Reagan airport (just a few hundred yards) where there is a Metro station. We chose to walk but we quickly found out that it is very difficult because of a lack of sidewalks and walkways-so by the time you find these, the distance is at least doubled, so the hotel shuttle is really the way to get back and forth- it runs every half hour during the day. Aside from that, the hotel is nice, with spacious rooms and a bar fridge in the room. Complimentary in room high speed internet was a bonus as well. I would recommend this hotel.”

Jul 24, 2008 by Chris from Bernville, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• Cleanliness of hotel, free breakfast for kids.
• Lack of swimming pool.

“The hotel was attractively appointed and just right for our family of four. We stayed two nights for a visit to DC. The kids at for free at the hotel restaurant. My only complaint was that the shuttle no longer takes guests to the nearby Crystal City Metro station; we were forced to take the shuttle to Reagan National airport and take the Metro from there.”

Jul 23, 2008 by Sj from Durham, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Convenient location, no nonsense, comfortable, great toiletries.
• Coffee service in room not very good, no continental breakfast, pool closed in summer.

“The Holiday Inn National Airport in Crystal City is a great place to stay if you are not looking for a very classy hotel experience. The 50's themed diner attached to the hotel has a nice $10 all you can eat breakfast buffet, but there is no complimentary breakfast service like there are at most Holiday Inns. The outdoor swimming pool is closed in the summer, which is dreary in the steamy Washington DC heat, but otherwise the hotel is comfortable, clean and conveniently located near a Metro station, the Washington Parkway and I-395.”

Jul 22, 2008 by Steph from Blaine, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Convenient location.
• Overall amenities, and cleanliness & size of room.

“Great location if you need a quick place to sleep close to the airport and Metro. We used the convenient hotel shuttle to bring us to the airport to pick up the Metro there. The hotel shuttle runs from 5 AM to 12 PM, so it was wonderful. A decent place, not as fancy as some of the hotels just down the block that may be even more convenient. But overall ok.”

Jul 22, 2008 by Uriel from Dearborn, MI
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[9]

• Wireless internet works well.
• No indoor pool. Bathroom door broken. Parking really expensive. 1 of the 3 days the service did not make the baths.

“Disagree with price and the hotel overall.”

Jul 21, 2008 by Diane from Fayetteville, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was excellent and make me feel welcome.
• One staff member in the diner restaurant was not very friendly - others were nice.

“I was very pleased with this hotel and would stay there again. I was also pleased with the price. Thank you for making this experience happen.”

Jul 9, 2008 by R from New Haven, CT
Overall Rating: 1
Cleanliness:[8] • Staff:[3] • Location:[8]

• None.
• I requested a double bed room, but when I got to the hotel they gave my room to other people and gave me a one bed room. They said they couldn't do anything.

“My overall experience was very bad. I requested a double bed room, but when I got to the hotel they said they don't have a double bed room anymore. It seems like they gave my room to other people.”

Jul 2, 2008 by Malena from Scottsdale, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff went above and beyond for us.

“Great location, great room, fabulous staff.”

May 15, 2008 by Jan from Greeley, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Near to airport.
• Parking was hugely expensive!

“Was adequate for my needs.”

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Amenities at Holiday Inn National Airport/Crystal City, Arlington

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Americans with Disabilities ACT ADA Compliant Bar/Lounge Concierge Desk Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat High Speed Internet Access Ice Machine

Internet Access Laundry/Valet Services Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Wake-up Service

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