Courtyard by Marriott Arlington Rosslyn

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User Reviews for Courtyard by Marriott Arlington Rosslyn, Arlington

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Apr 18, 2008 by Julie from Richmond, VA
Overall Rating: 2
Cleanliness:[9] • Staff:[6] • Location:[8]

• This was a lovely-looking hotel in a convenient location.
• Technology problems ruined my stay. A security alarm that went off from about 12AM until 7am.

“This was a lovely-looking hotel in a convenient location. Technology problems ruined my stay. A security alarm that went off from about 12am until 7am. They only offered free parking ($10) and a free breakfast on our next visit. This was the worst hotel stay I have ever experienced due to lack of sleep and poor customer service in response to the situation (the desk staff was nice but not authorized to take care of the situation adequately).”

Mar 31, 2008 by Michele from Lake Forest, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• They were willing to give us adjoining rooms.
• Street noise very loud; thin walls too.

“Staff was friendly and helpful. The first set of rooms was not adjoining, but they switched us after two days. We were on the front, odd numbered, side of the hotel and the very loud area. A room on the other side would have been much better, but they were booked. Continental breakfast was available, but for a fee of $13/pp. We opted to buy our own food at Safeway and are the small room fridges. Good proximity to the Roslyn Metro.”

Mar 30, 2008 by Peggy from Kailua, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice sized room. My daughter and I each had a Queen sized bed and five pillows each.
• We kept getting shocked when we touched the sides of the beds. We were given static spray but it didn't work.

“Self parking was secure, and a bargain at only $10.00 per day, with the first day free. We liked the size of the rooms and the comfort of the beds/pillows. There are several restaurants within walking distance, and the Metro stop is 3 or 4 blocks away, which makes getting into DC or the airport really easy.”

Mar 26, 2008 by Deb from Holdrege, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean Hotel, helpful staff, safe neighborhood, close to Metro & restaurants, price.
• Fairly expensive restaurant.

“I was pleased and relieved having not seen the hotel before bidding. Sheets and Towels were changed everyday of our 6 night stay. Restaurants very near the hotel were excellent (Ruby Tuesday & Piono Italian). Safeway grocery store around the block and Starbucks one block away. Metro was about 3 blocks (uphill to the hotel). Small mall inside. Staff friendly and helpful. Computer in lobby with printer. SAFE neighborhood for two ladies to walk. Definitely would recommend to someone who can travel the metro.”

Mar 24, 2008 by Ellen from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very accessible to Washington DC and room was very clean.
• None - everything great!

“The proximity of the hotel to Washington Dc is a real plus, as for business travelers like me, being close and saving travel time counts most. The room was very clean and spacious. I had an excellent stay.”

Mar 7, 2008 by Richard from Vienna, VA
Overall Rating: 3
Cleanliness:[3] • Staff:[8] • Location:[8]

• Location.
• This is approximately 6th or 7th time out of the last 10 stays at this particular hotel that I have had thermostat problems. Temp can not be controlled.

“As mentioned in the previous answer, this is a serious problem with this hotel. The air either will not come on or it can not be turned off once it is on. The first couple of times I thought it was just a freak coincidence. Now I am convinced that it is a problem that management knows about, but refuses to correct. I don't want to change rooms anymore in the middle of the night because I'm sweating or freezing.”

Feb 14, 2008 by Richard from Vienna, VA
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[7]

• Location.
• Every time I stay here there are problems with the heating/cooling. Being awakened at 8:00 AM by staff for ridiculous reasons.

“On my first morning I was awakened at 8:00 AM to be told that I had a second reservation, of which I obviously knew about, .they said the reservation was for a King and since they had previously placed me in a room with two queen sized beds, .they wanted to know if I wanted to move or stay in the same room. I'm sorry, but could they have not waited until I started to check out or contacted them? Did they have to wake me up twice? They called again to tell me that they would need to scan my credit card for a second time since I was there for a second day. It's hard to rest in this place. I was up late the night before because I could not get the heater to work properly. Three out of my last four stays at this hotel have had heating and internet problems. Two days with being kicked off internet every 5 minutes, .literally. I complained about this problem last time and spoke with their techs. The tech tried to blame the extremely slow speed on the number of people. Not so as it had consistently been slow over a 24 hour period, .mornings, mid day, afternoon, and evening, .even early AM like 3AM, 4AM, 5AM.service was useless. It took two hours to download a program that should have taken 5 to 8 minutes.”

Jan 23, 2008 by Don from Hummelstown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Can't think of anything.

“Just and excellent location. Very clean, what else can a traveler ask for when away from home?”

Jan 10, 2008 by Richard from Vienna, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• Location.
• The thermostat did not work and I sweated all night.

“This is the second time I have stayed in this particular hotel in the last month. Both times I had to move to a different room because it took the heat 2 hours to come on, and then could not be shut off. Same problem a few weeks apart and it was different rooms. This time I slept with window open so I wouldn't have to move in the middle of the night.”

Jan 2, 2008 by Bonnie from Greenville, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to airport. Cafe Asia restaurant within walking distance.
• Underground parking deck feels unsafe for solo female traveler.

“Great stay for the price. Staff was friendly and helpful. Everything I expected from a Marriott property without the outrageous dc prices! Would definitely stay there again for business or pleasure.”

Jan 1, 2008 by Darnell from Norfolk, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean, pleasant staff.
• No view.

“Convenient to Georgetown. Clean room, pleasant staff. Would stay there again if in the area.”

Dec 30, 2007 by Mark from Christiansburg, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[5] • Location:[8]

• It was clean.
• It did not offer any continental breakfast and the in room coffee was horrible.

“Nice clean hotel.”

Dec 26, 2007 by Letitia from Hampton, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very friendly staff!
• Breakfast was expensive.

“I liked it, I enjoyed it!”

Dec 15, 2007 by Nj from Tustin, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• I really appreciated the van service, parking was excellent.
• I did not like the changing rooms by the pool they were filthy.

“Overall the service and room was excellent.”

Nov 29, 2007 by Junf from San Francisco, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] •

• Clean, comfortable, employees are kind and courteous.
• None.

“Excellent! I will recommend you to my family and friends. Thank you.”

Nov 24, 2007 by Virginia from Ardmore, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was very friendly and helpful. The location and room was excellent.
• We did not dislike anything.

“The location is great. We walked to a lot of places even at night and felt safe. The staff was very friendly and helpful. The room was very nice and spacious. We would recommend this hotel to anyone.”

Nov 20, 2007 by Yvonne from Carson, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient to the airport.
• No negatives to report.

“My sister left her suit in the hotel upon checkout. We called the next day and her suit was mailed/delivered immediately at no charge. Excellent service! The shuttle driver was also very pleasant.”

Nov 7, 2007 by Bill from Fort Lauderdale, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location for our purposes.
• No bar.

“The breakfast buffet was too expensive for a courtyard. Free coffee in lobby was excellent. Room very large and the HVAC worked well.”

Oct 30, 2007 by Paul from Bellingham, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet even though our room was right by the elevator.
• Ten dollars a day to park but they do give Friday/sat comp.

“I was sure in their amenities breakfast was included but it was not. Did not realize it until day 2.”

Oct 8, 2007 by Dee from Valrico, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The secure parking lot and friendliness of the staff were truly appreciated.
• Pool hours were restricted to 4pm to 10 pm.

“The courtyard Arlington Roslyn staff was very helpful. Our room was clean and large enough for our family of 4 to move around without tripping over each other. We enjoyed our stay.”

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Amenities at Courtyard by Marriott Arlington Rosslyn, Arlington

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center City Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Iron Maid Service Meeting/Banquet Facilities Parking Phone with data port Pool Radio Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Vending Machines Wake-up Service