Quality Hotel and Suites Arlington

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User Reviews for Quality Hotel and Suites Arlington, Arlington

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Jan 2, 2006 by Jeong-Heon from Pittsburgh, PA
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[7]

• Wide.
• Staff was not kind.

“There was no coffee pot in the room. That was the mistake of the staff. They did not show any kindness to respond my request. That's terrible.”

Dec 31, 2005 by Anne from Crawfordville, FL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location, quality, price.
• Hard to get to because of one way roads if not familiar with area.

“The staff especially the front desk were extremely helpful and courteous.”

Dec 29, 2005 by Raj from Jersey City, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[10]

• Hotel is located at very convent location and front desk staff were very friendly to upgrade the room as allocated room did not meet our requirement.
• We were told that there was no housekeeping staff to support which was kind of disturbing to not have room cleaned every day.

“This hotel is located at very convenient location near to Washington DC and shops. The hotel ambiance is very neat and front desk was very friendly and understanding to our need. On the flip side, they need to improve on Housekeeping. There was absolutely no room service during our stay because of Christmas holiday, which should have been addressed to us during our check ins. Having infant with us caused us some minor discomfort because of this. But, Other than that we were pretty happy with service and hotel and will recommend to others.”

Dec 28, 2005 by Santhosh from Danbury, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Excellent quality and friendly staff.
• Hotel address was difficult to find out.

“Very good value for money.”

Dec 16, 2005 by Daniel from Arlington, VA
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[7]

• It's very close to where I live.
• The apathy of the staff.

“I called ahead and was assured there would be two cribs in the room when I arrived. I checked in and was told the cribs were on the way. After waiting an hour in the hotel room, I left for my house. I called and was told hey would call right back as soon as they found out the status of the cribs. After waiting a while, I called back and then was cut off after being put on hold. I finally got a person on the line and was told, "Oh, we only have one crib". The apathy of the staff was insulting. They obviously could care less about their customer service. No apology was ever offered for the poor service. It was extremely frustrating.”

Dec 16, 2005 by Rob from Columbia, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent all the way around.
• Nothing.

“Finally, superb quality and services for business. Excellent buy.”

Dec 13, 2005 by Sarah from West Allis, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The room was spacious, well appointed, and comfortable.
• Although there was a "kitchen", there were no dishes nor implements.

“A notice said the hotel would be closed the month of January for complete refurbishing. The beds need new mattresses. I suspect when it reopens, it will be more expensive.”

Nov 30, 2005 by Dennis from Pine Brook, NJ
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[4]

• N/A.
• Very old, made to look new.

“I've stayed in better 3 stare hotels across the contry, there was no soap in the room.”

Nov 29, 2005 by Q from Moreno Valley, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• price was cheap.
• Not cheap enough.

“Ideal location near places in d.c. Otherwise, nothing else to do in in neighborhood. Room separate from main lobby. Not good for cold season because it is VERY uncomfortably cold getting around.”

Jan 6, 2005 by Liang from New Bedford, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

“A beautiful place to stay. However, I had a suggestion. The hotel should prepare a more detailed map or direction for the visitor of Washington. DC.”

Dec 25, 2004 by Susan E. from San Francisco
Overall Rating: 8

“Very nice location. Had a huge room, with a microwave and refrigerator. Separate toilet room from bath room. It was clean and nice. Personnel was helpful and nice too.”

Dec 15, 2004 by Rebecca K. from Bay Minette
Overall Rating: 10

“I was pleasantly surprised at the quality and the convenience of the hotel.”

Dec 7, 2004 by Daniel C. from Greenwich
Overall Rating: 6

“Carpet was out of date. However, the room was quite large and it had a fridge & a mircowave.”

Dec 7, 2004 by John S. from Stoddard
Overall Rating: 8

“This is a no-surprises kind of urban hotel. Everything was as expected. The room was clean and comfortable. No big frills but who really needs them? Two things I might suggest are a shuttle to DCA - Reagan Airport and continental breakfast in the lobby, not at the restaurant 100 yards away.”

Dec 3, 2004 by Catriona T. from Bethesda
Overall Rating: 8

“Great hotel for the price. Only issue was that check in staff weren't friendly.”

Nov 30, 2004 by Angela D. from East Ridge
Overall Rating: 4

“Quality Hotel on Courthouse in Arlington was damp, musty, and poor quality. The toilet was stopped up and the housekeeping was inadequate. Luckily all we really wanted was a place to sleep...and that is what we got. I don't recommend this hotel.”

Sep 20, 2004 by Sharon P. from Cherry Hill, NJ
Overall Rating: 8

“This hotel is located 8 minutes from downtown Crystal City Arlington, VA.”

Sep 17, 2004 by
Overall Rating: 8

“The staff was friendly and it was located within walking distance of shops and restaurants, which is convenient.”

Sep 14, 2004 by Sheryl M. from Baltimore, MD
Overall Rating: 8

“Very clean, double/double room, nice restaurant - only downside was it was out of the way - complicated directions, got lost in DC on a Saturday morning, so indirectly got to see monuments up close, so I guess that could be taken as a plus, smile.”

Sep 14, 2004 by Anthony R. from Canandaigua, NY
Overall Rating: 3

“Hotel was old and needs to be updated to the year 2004. It was good price for the area but a 1 star if that. Needs to be cleaned good and new stuff.”

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Amenities at Quality Hotel and Suites Arlington, Arlington

AM/FM Alarm Clock Air Conditioned Balcony Brailled Elevators Breakfast Coffee Maker in Room Copy Service Desk with lamp Electronic Door Locks Elevators Exercise Gym FAX Free Local Telephone Calls Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access In Room Movies Iron Laundry/Valet Services Microwave

Modem Lines in Room Multilingual No Smoking Rooms/Facilities Outdoor Parking Parking Pets Allowed Radio Ramp Access to Buildings Refrigerator Safe Safe Deposit Box Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable Tour Desk Video Game Player Wake-up Service

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