Hyatt Regency Bethesda

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User Reviews for Hyatt Regency Bethesda, Bethesda

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Sep 6, 2008 by Annette from Williamsburg, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Attractive with good amenities.
• Have to pay to park your car.

“The beds were very comfortable and the room was clean. We were on the fifth floor but could still hear sounds from the street including sirens and yelling. If the room could be more sound proof and if guests didn't have to pay $10 to park their cars it would be a more enjoyable experience.”

Sep 6, 2008 by Sudi from Boston, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Good location, very clean and relaxing too.
• The room was too small.

“I would've given a five star but with the room size, I have to reduce it to four star. Very nice location, and over all it was relaxing place.”

Sep 4, 2008 by Michele from Oceanside, NY
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[8]

• Good location, friendly staff, comfortable bed.
• Bathroom could have been cleaned better and the air conditioning system was very noisy.

“A nice three star hotel with friendly staff and comfortable accommodations. The air conditioning system was too noisy.”

Sep 4, 2008 by Dona from Aiken, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Quality bed linens and mattresses and pillows.
• Had to pay for parking and noise from restaurant drifted to room.

“Excellent hotel for sight-seers because it is in downtown Bethesda. Friendly efficient staff is always available for whatever you need.”

Sep 4, 2008 by Deepak from Elmont, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Located very conveniently to commute by Metro, less than 20 minutes to DC.
• None.

“Located in the heart of the Business District. Inside very worm, hospitable and quite place with grate view. Health club and swimming pool located at the top floor makes it very enjoyable. In the basement you get Metro to commute to DC. Very convenient. Driving to DC takes around 20 minutes. Excellent place to stay.”

Sep 3, 2008 by Manny from Bristol, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• Very responsive to guest requests.
• Had to repeatedly ask for a television remote which was broken.

“Clean, accessible and staff was friendly and helpful.”

Aug 31, 2008 by Lawrence from West Haven, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice room, clean, good view.
• No free internet.

“The hotel was very spacious, clean and had excellent location to Washington D.C.”

Aug 30, 2008 by Dave from Street, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location
• Elevators slow. Internet connection was terrible.

“Old Hyatt but still a Hyatt. Internet connection in the room was terrible especially for $10/day. Elevators slow.”

Aug 24, 2008 by Ted from Chestnut Hill, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Perfect location above the Bethesda Subway station.
• Room was dated, shower was broken.

“Very pretty hotel, very convenient to be above the Subway to DC. Only a 10-15 minute ride to the Zoo. Our room was spacious, but a bit dated. The shower was difficult to use because it was broken, something we didn't know until we were ready to leave (we only stayed one night). Parking is a little inconvenient as there seems to only be one small elevator to the garage underneath.”

Aug 22, 2008 by Melody from Newport News, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was right at the metro.
• Nothing.

“The location is fantastic. The kids loved the pool and hot tub. The room service was delicious and the staff was very accommodating. The rooms were spacious clean and modern.”

Aug 20, 2008 by Ronald from Braddock, PA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[10]

• The pool is nice, atrium is beautiful and the Metro station under the hotel.
• No refrigerator in room, Parking is very expensive, Not enough channels on TV.

“The hotel is very nice. The staff is friendly. The atrium is spectacular. I loved the fact that the Metro station was under the hotel. The room was large but didn't have a refrigerator. As an upscale hotel I would have expected that the TV would have had more premium channels instead of having to pay $12.99 to see a movie that can be rented at a local rental place for $2.99. The biggest complain is that the parking garage under the hotel is not owned by the hotel and is very expensive. Hotel Guests should get to park for free. This would be a fine hotel for a convention or a business trip but I wouldn't recommend it for a family vacation.”

Aug 17, 2008 by Jane from Norfolk, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Beautiful lobby. Front desk, housekeeping are great. Right above Metro stop.
• All of the rooms are open to a large atrium. Lack of privacy because of this structure.

“Great location directly above the Bethesda stop on the Red line. This station has a very steep, high escalator. Take the elevator if you are afraid of heights. Not much privacy as all of the entrances of the rooms are open to a large atrium. Inside, the room was great. Staffed with wonderful people who are very willing to do whatever it takes to make you happy.”

Aug 16, 2008 by Toby from Hillsborough, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful and attentive to my needs.
• The high tech alarm clock I couldn't figure out how to set and needed help with.

“To me it was a very pleasurable stay. I was in Bethesda for medical reasons so it was a nice way to escape into a beautiful world. I would love to stay here again when I come back in September.”

Aug 13, 2008 by Gregory from Newton, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• No free WiFi.

“Most major hotels I have been to have free internet - the Hyatt should also.”

Aug 6, 2008 by Sherry from North Brunswick, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• The glass elevator, pool room, layout.
• We got charged for a bottle of water we did not drink and internet service we did not use. We cleared it up though.

“I enjoyed this hotel. It was very clean and modern. The staff was helpful and the lobby etc was top notch.”

Jul 31, 2008 by Tracy A. from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• I liked the location and lay out of the hotel.
• You have to pay to park.

“The hotel was very clean, in a great location and met all my needs for a great getaway. It was only 10-15 minutes from DC and about 45 mins from Baltimore as well as Annapolis. Good hotel for the price.”

Jul 30, 2008 by Gerald from Bradford, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice ambiance; friendly staff.
• Furniture in room showed a little wear.

“An attractive place with a Metro station right there. Outdoor entertainment (dance band) in an adjacent courtyard on my Friday night stay. Plenty of nightlife in the neighborhood. Overall good experience.”

Jul 16, 2008 by Mary from Lynchburg, VT
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Ease of the location.
• Have to say the mold on the shower walls made it creepy.

“Overall I will stay here again; at check-in parking could have been explained instead I had to pay each time I drove out. Clerk did validate my stub after I complained.”

Jul 10, 2008 by Tim from Princeton Junction, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Served ice tea and Lemonade in the lobby during the afternoon.
• Underground parking did not have elevator direct to room floors.

“Clean and convenient. Staff was friendly and helpful. Enjoyed dinner in the adjoining restaurant.”

Jul 10, 2008 by Kyle from Clarksburg, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, location, professionalism.
• Parking.

“I loved my experience at this hotel and hope to go to this hotel in my future.”

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