Hyatt Regency Bethesda

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User Reviews for Hyatt Regency Bethesda, Bethesda

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Oct 28, 2009 by Glenn from Charlotte,NC
Overall Rating: 4

• Location.
• Hallways and room had musty smells - the pool had too much chlorine.

“I was surprised at how old and outdated the hotel was. The room has a musty medicinal spell as did the hallways. I had to wait too long for an elevator and ended up walking up and down the stairs. The garage was a bit complicated to navigate. The room did not have a chair for sitting, only a desk chair. The towels were of low quality.”

Oct 27, 2009 by David from Pico Rivera,CA
Overall Rating: 6

• The Metro station is on the same site.
• Our toilet kept running and the sink would not drain.

“A nice convenient location.”

Oct 18, 2009 by Margarette from Jacksonville,FL
Overall Rating: 9

• Very convenient to the Metro system.
• The shower was not very clean

“I liked that there was no bed spread on the bed just a coverlet folded at the foot of the bed on top of fresh clean sheets. The shower needed a good cleaning and the sink had a leak. For the price I was very satisfied.”

Oct 15, 2009 by Ewa from Chicago,IL
Overall Rating: 9

• Comfort, convenient location, cleanliness.
• Fees for all additional services, facilities such as parking, Internet, continental breakfast was not complimentary as it is in most hotels.

“Conveniently located with pleasant and clean rooms and friendly staff. Continental breakfast wasn't complimentary, each item on the menu was very pricey, the selection of choices rather modest, however the food was fresh and pleasantly presented.”

Oct 2, 2009 by Magali from Briarwood,NY
Overall Rating: 7

• The friendliness of the staff plus it has improved from our last visit.
• The room and bathroom is not as clean as in other Hyatts.

“It
is a convenient location in downtown Bethesda. Very friendly staff typical of the Hyatt brand. Still lacks efficiency in many areas. There is room for improvement in the housekeeping department.”

Sep 27, 2009 by Chih from Lansdale,PA
Overall Rating: 8

• Inside, it is clean and nice.
• Outside, it is dirty to parking lot and walkway.

“Not bad for the price.”

Sep 19, 2009 by Lorie from Urbana,OH
Overall Rating: 10

• This hotel is directly above the metro station.
• The walls were very thin.

“This is a good hotel for those that will use the metro. This hotel also have good restaurants. Conveniently located in Bethesda. Hotel was very clean and orderly.”

Aug 22, 2009 by Anthony from Rochester,NY
Overall Rating: 10

• The staff were the best I've encountered
• the charge for long distance calls, but they were nice enough to adjust it for me

“The Hyatt Regency in Bethesda was one of the nicest hotels I have ever stayed in. My wife, daughter and myself had a wonderful experience. The staff was very accommodating and pleasant. They knew us by name and any request we had was taken care of immediately. The location of the hotel is definitely one of its best assets. Right above the metro and convenient to everything in Bethesda and DC.”

Aug 7, 2009 by Amy from Zebulon,NC
Overall Rating: 10

• The room was spacious. Very close to metro.
• Nothing.

“Very courteous and friendly staff. The rooms are beautiful and huge. Everything is very well maintained.”

Aug 5, 2009 by Joseph from Mississauga,Canada
Overall Rating: 1

• The reception staffs is not friendly.

“Please be careful with video games feature on the TV. Hotel receptionist told me that I used game and they want to charge $4.95 something, I argued that I did not use it and finally they waived. Swimming pool is not like 3.5 star hotel. It is small and crappy.”

Jun 26, 2009 by Pat from Fayetteville,AR
Overall Rating: 10

• Staff went above and beyond to help with a couple little problems of my own making.
• Charge for parking.

“Located atop the Metro red line, the Hyatt Regency was the perfect location for heading both into and out of town. I only tried one of the on-site restaurants and was pleased with the variety of the menu. The staff was great.”

Jun 21, 2009 by Vanessa from Blacksburg,VA
Overall Rating: 9

• Great location. Clean, nice rooms.
• Pool wasn't that great.

“I would recommend this hotel to others.”

Jun 5, 2009 by Valerie from Williamsport,MD
Overall Rating: 10

• Everything was spectacular!
• Having to pay for parking.

“We were provided with a superb guest room which had a skylight type of window created from the overhang. The room was extra spacious, extremely clean and tidy. We slept extra well on the comfortable beds! The on site grille type restaurant was convenient (we didn't want to get dressed up nor pay exorbitant prices to patronize Morton's steakhouse). The onion rings were phenomenal! Although there was some sort of dance competition going on, we were not disturbed in the least. All staff was extraordinarily business like, yet personable and very pleasant. This was the greatest deal we have ever experienced par for a B&B, this was probably the nicest lodging we've stayed at in years!”

May 30, 2009 by Anita from Boynton Beach,FL
Overall Rating: 9

• Parking arrangements expensive.

“Excellent location, helpful staff.”

Apr 7, 2009 by Richie from West Babylon,NY
Overall Rating: 9

• Location, safety and good service.
• Could use some updating in the rooms, don't like to pay for parking when
  I am staying at the hotel.

“I travel to DC area for business. I like to stay in a name brand hotel with clean rooms, good service, safe, and central location. This hotel fits that bill nicely.”

Feb 27, 2009 by Cathy from Cambridge,MA
Overall Rating: 10

• Location and quality.
• Rooms are a bit small.

“This is a great hotel to stay in. It has all the services one might want, it is convenient to the metro, the NIH, downtown, in a good location, clean. I would stay there again.”

Feb 19, 2009 by Eric from Mount Laurel,NJ
Overall Rating: 10

• Close to Metro Station, easy access to DC by car or Metro.

“This hotel is a great place. There is valet and self parking. Is walking distance to all types of restaurants and has easy access to DC Metro.”

Jan 28, 2009 by from York,PA
Overall Rating: 9

• Very convenient location.
• Parking was not complimentary.

“Very nice hotel in central Bethesda, MD, Next to Metro; very convenient for shopping, restaurants etc.”

Nov 20, 2008 by Charles from Bladensburg,MD
Overall Rating: 10

• It met all expectations of a luxury hotel.

“The door staff was friendly and helpful. Check in and out was a breeze. The front desk responded quickly to my request. I would highly recommend staying at this hotel to everyone.”

Nov 14, 2008 by Glenn from Oakland,CA
Overall Rating: 9

• Convenient to the Metro.
• Poor sound insulation between rooms.

“The sound insulation was so poor, I could hear the guest in the next room speaking at normal conversation levels. Do not eat breakfast in the restaurant, the Daily Grill, as the food is overpriced on a per item basis and will easily creep up to a ridiculous price point.
”

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