Sheraton Pentagon South

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User Reviews for Sheraton Pentagon South, Alexandria

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Sep 4, 2008 by Kim from Torrington, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Clean.
• Somewhat awkward location.

“Clean, practical, handy location for Alexandria and surrounding cities.”

Aug 30, 2008 by Miriam from Brooklyn, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very comfortable rooms.
• There is a separate charge for parking.

“The hotel was pretty, clean and comfortable.”

Aug 15, 2008 by Ted from Hartford, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location.
• Shower had no hot water during the day.

“We had a wonderful two days, with easy access to Washington and to relatives in Alexandria.”

Aug 10, 2008 by Diane from West Gardiner, ME
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Tasty snack at check in.
• The charge for parking a vehicle.

“The hotel met all of my expectations to the highest!”

Aug 2, 2008 by Teddy from Tampa, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great dining in the hotel.
• Need curtains that close to keep the sun out in the morning.

“This hotel has an excellent dining restaurant, the food tastes great and the service is great. This hotel also has an exceptional front desk assistance!”

Aug 1, 2008 by Mick from Jacksonville, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[3]

• Courtesy Shuttle to Reagan National Airport / Metro.
• Nothing within walking distance.

“Standard Courtyard by Marriott in an awkward location in Alexandria, VA. Price was competitive relative to hotels in DC.”

Jul 28, 2008 by Chris from Amherst, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Helpful staff, prompt shuttle service.
• Noisy A/C.

“Clean, comfortable room. We used the free shuttle to and from the Metro station daily and everything went quite smoothly. The buffet breakfast was delicious. The staff was gracious very helpful with our many questions as this was our first visit to D.C.”

Jun 8, 2008 by Carolyn from Minden, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Location near grocery, pharmacy, bus line.
• No refrigerator in room. Pool hours limited. Parking was extra.

“Nice, clean hotel. Nice size pool and great work-out room. Safe well-lit location.”

Jan 27, 2008 by Ed from Princeton Junction, NJ
Overall Rating: 2
Cleanliness:[8] • Staff:[8] • Location:[2]

• Friendly staff.
• Unsafe location, poor heating in rooms.

“On each of two nights I stayed, cars parked in the paid and "secured" hotel's garage were broken into. My car was one of those broken into during the first night.”

Jan 13, 2008 by Christopher from Hollywood, FL
Overall Rating: 1
Cleanliness:[9] • Staff:[1] • Location:[1]

• Room.
• Location and poor staff attitude.

“I would avoid this hotel. It is not truly Pentagon South nor Old Town. This hotel should be avoided.”

Jan 3, 2008 by Carl S. from El Paso, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• There was an on site parking garage that kept your car out of the weather.
• The heating system did not seem to work properly.

“This was a good location for my son and me to stay. We were close to DC and all the local attractions but out of the way of the really heavy traffic that is so common in that area.”

Jan 2, 2008 by Mary from Virginia Beach, VA

Cleanliness:[10] • Staff:[10] • Location:[9]

• It's very close to my brother's house, lobby pretty, close to food stores, free shuttle.
• I didn't like paying for parking. Seemed uncalled for.

“The hotel has a very warm, pretty lobby with gas log fireplace. Staff is friendly and outgoing. The shuttle driver (to airport/metro stop was very talkative, nice when I was alone at Christmas time. There were several families with children (a plus for me) who were having a good time - the pool and hot tub and exercise room were adequate. Very easy to get into Old Town Alexandria by car and to the metro by shuttle. It's very close to a retirement home my parents lived in until they passed away, and not far from my brother's house, so it felt like a home location to me. It's unfortunate that they charge a daily fee for parking.”

Dec 13, 2007 by Sandra from Alexandria, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The privacy, if you want to do your own room they let you.
• Some house keepers do not speak English well enough.

“I was very pleased; a lot of the staff were very friendly and made you feel at home, good times will be remembered of this hotel. We were very close to all we had to do, and having a parking garage made it so easy. I would of been nice that they could accept pets under 25lbs, but we made do.”

Dec 6, 2007 by Khanh from Alexandria, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The hotel is very clean and the price is very cheap! I like it a lot.
• The hotel should have the hair dry. That's all.

“The location is perfect. It's only 2 minutes walking from a big shopping center. Hotel staff is very friendly and helpful. The fitness room and swimming pool are great. I like this hotel a lot and definitely will come back here for another business trip.”

Nov 28, 2007 by Margo from Waldorf, MD
Overall Rating: 5
Cleanliness:[10] • Staff:[6] • Location:[7]

• The hotel was clean. My room was aesthetically pleasing and the staff was pleasant.
• There was a group on the hall with us who were noisy with a crying child. I do not feel the staff offered any options to help make us comfortable.

“Very nice hotel with great amenities. Great price for the star rating. The location is better for locals or those with a navigational system because it is located close to a more urban location.”

Nov 27, 2007 by Nick from Middletown, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[3]

• Spacious bed.
• Location of premises.

“The hotel was, simply put, nothing special, but for the price and location near our destination, it was worth it, although the actual premises was tough to find.”

Nov 27, 2007 by Mckinnon from Farmville, VA
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[9]

• Free internet portals in lobby.
• Hidden charges exceeding the agreed pricing.

“I was promised a room with a refrigerator (keep insulin fresh) and I had to keep after those (5) phone calls and three different desk personnel. Was told housekeeping would have to do this thing. Although we stayed in a room with a console for a refrigerator, it was useless. Curtains allowed too much light to shine through. Do it yourself $12.50 breakfast is a far cry from the free continental most folks are offering these days! No offer to help with baggage at check in was followed by any help (missing valet carts); however, we booked another night as soon as we checked in as to allow our visit to become more fruitful. Not 15 minutes after getting unpacked and getting ice for medicine! Following morning, we were locked out of our room (key card malfunction) returning wet from the pool only to face emergency extraction from the elevator which kept us captive) upon returning to the front desk we were informed the additional night's stay facilitated a change in policy which invalidated our keys (needed to swipe cards for additional parking charges) even though we very seldom carry our cards in our bathing suits! Facilitating another roundtrip to satisfy jumping through the Marriott ringmasters hoop! No menu's were available for restaurants (local when the hotel room service and restaurant are closed) other than that my suggestion to Marriott personnel would be to enroll in a hospitality because (not necessarily at Cornell) in order to see just how far they are from their claim to provide "hospitality" much less excellence!”

Oct 7, 2007 by Annemarie from Roanoke Rapids, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great staff and nice pool.
• Noise.

“I thought this hotel was wonderful! Great staff, comfortable beds, clean and everything worked! Oh, and cookies every day!”

Oct 5, 2007 by Kibrom from Herndon, VA
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[8]

• The comfort of the bed and the hospitality at the front desk.
• Some of the hand towels were not clean in the bathroom.

“The overall comfort and the hospitality offered by the hotel were excellent and depictive of Marriott's high standards. Some minor aspects in towel cleanliness were however lack of better words.”

Sep 10, 2007 by Steve from Farmington, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Well kept property.
• Parking garage/parking fee.

“Nicely renovated older property just off i-395/seminary road. Good location for car travel in the area, bus service available to metro.”

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Amenities at Sheraton Pentagon South, Alexandria

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center City Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Checkout Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine Indoor Pool

Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Parking Phone with data port Pool Radio Refrigerator Restaurant Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service